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    • KasiK
      Kasi
      見習いボス
      Joined:

      Drinks on you then lol

      Sent from my iPhone using Tapatalk

      The world's insane
      While you drink champagne
      And I'm livin' in black rain 4Q 🖕

      last edited by 1 Reply Last reply Reply Quote 0
      • louisboscoL
        louisbosco
        啓蒙家
        Joined:

        @Kasi September then  😉

        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

        • Harvey Specter
        last edited by 1 Reply Last reply Reply Quote 0
        • KasiK
          Kasi
          見習いボス
          Joined:

          @louisbosco:

          @Kasi September then  😉

          Make it zero percent alcohol..

          For me
          😉

          The world's insane
          While you drink champagne
          And I'm livin' in black rain 4Q 🖕

          last edited by 1 Reply Last reply Reply Quote 0
          • todyT
            tody
            啓蒙家
            Joined:

            I sneaked my way around the German surcharge this week while vacationing in the Netherlands  😉
            Great service as always, ordered Tuesday evening, shipped Wednesday morning, arrived on Thursday.
            Funny enough, the shipment went to Cologne first (where I live), and was then forwarded to the Dutchies…

            last edited by 1 Reply Last reply Reply Quote 0
            • MattM
              Matt
              見習いボス
              Joined:

              @Kasi:

              @louisbosco:

              @Kasi September then  😉

              Make it zero percent alcohol..

              For me
              😉

              Cheap date.  My kind of guy.

              last edited by 1 Reply Last reply Reply Quote 0
              • S
                SteileG
                Joined:

                @Dmart:

                It’s not always easy here in Switzerland, trust me. But from what I read here, I am happy live in Switzerland. But we too have some additional charges with the delivery.

                I didn‘t find any information on the website or forum about taxes when shipping from IH UK to Switzerland. Are the taxes covered by IH? Or will I have to pay them?

                Thank you in advance!

                PS: It might make sense to add this kind of information to the Shipping FAQ‘s.

                last edited by 1 Reply Last reply Reply Quote 0
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  They are not I am afraid. Shipping is included for purchases over USD200 or equivalent.  We’ll look at adding this info, thanks for the suggestion.

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • DmartD
                    Dmart
                    啓蒙家
                    Joined:

                    Another Swiss guy, finally  😃 greetings from Lucerne.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • D
                      DrPat
                      Iron Heart Deity
                      Joined:

                      When I just look at the web store on my mobile the following popped up.  It says that IH covers import tax.  Maybe it’s an old message that was stuck in the queue, but it still had the little red flag on it.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        We do still cover the duties and taxes when shipping to Germany, the only thing that has changed is that we have to charge customers a shipping fee. The package will be shipped DDP

                        last edited by 1 Reply Last reply Reply Quote 0
                        • todyT
                          tody
                          啓蒙家
                          Joined:

                          I received the newsletter regarding the christmas holidays and opening times.
                          My question is - can you instruct UPS to deliver on a specific date?
                          Like: ship it out before christmas, but deliver it no earlier than the 27th?

                          (The reason for this question is that I want to get another UHF in XS for the missus, and obviously no german retailer has that size in stock. But we're in the Netherlands the week after christmas, and thus I could circumvent the shipping charge by having it shipped there…)

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GrahamG
                            Graham
                            IHUK Crew
                            Joined:

                            @tody

                            We can not instruct UPS to deliver on a specific date once it has shipped on our end but you will be able to use UPS My Choice on your end to change the delivery day / redirect to an access point.

                            You can, however, place the order and add a note requesting us to ship it on a specific day.

                            @gmac_ironheart
                            🤘

                            last edited by 1 Reply Last reply Reply Quote 0
                            • todyT
                              tody
                              啓蒙家
                              Joined:

                              @Graham Thank you, I'll work something out! I have a My Choice account…

                              last edited by 1 Reply Last reply Reply Quote 0
                              • todyT
                                tody
                                啓蒙家
                                Joined:

                                @tody:

                                I received the newsletter regarding the christmas holidays and opening times.
                                My question is - can you instruct UPS to deliver on a specific date?
                                Like: ship it out before christmas, but deliver it no earlier than the 27th?

                                (The reason for this question is that I want to get another UHF in XS for the missus, and obviously no german retailer has that size in stock. But we're in the Netherlands the week after christmas, and thus I could circumvent the shipping charge by having it shipped there…)

                                Dear IH crew, thank you - worked like a charm.
                                Since nobody gifted me socks for Christmas, I did so myself.
                                And the wife will be happy with her new UHF!

                                last edited by 1 Reply Last reply Reply Quote 0
                                • D
                                  dummykid
                                  Joined:

                                  the shipping speed to the U.S is impressive fast. just wondering do we need to pay any import taxes?

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • J
                                    Jett129
                                    見習いボス
                                    Joined:

                                    In theory you have to pay import taxes if your order is over $800,but that never happens. Wink!

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • weftyarnW
                                      weftyarn
                                      Iron Heart Deity
                                      Joined:

                                      Im in a weird situation where I have a loyalty voucher that id love to spend in the upcoming sale (on a 307) but the shipping fees to Germany (Munich) are higher than what the voucher would save me, ultimately making an order through IH Germany, who also run a sale, less expensive.

                                      I of course would love to make use of my voucher though (and support IHUK…)

                                      Is anyone from Germany in a similar situation and willing to do a collaborative order to share the shipping fee? I’d stack my order, let it ship with yours and we share the fee. Or the other way around. Maybe we can even share by three (or more). Only if the stubborn crew lets us do that of course.

                                      Or is there any other way to go about this?

                                      Cheers
                                      Emil

                                      Use it or lose it.

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • endoE
                                        endo
                                        見習いボス
                                        Joined:

                                        @weftyarn I'm pretty much in the same situation. May be interested in a SS2023 349. Question is if the timing will work.

                                        @Alex and @Giles apart from all love and friendship, I must say I'm still irritated and disappointed by this exclusive shipping condition for Germany. Don't think it was a good move. I understand your commercial problem, but from my perspective you have shifted it over to the german customers instead of finding a customer friendly solution. I do not know - despite all my loyalty vouchers - how I could possibly make orders from IHUK under reasonable circumstance for myself. Collecting stack orders from different german customers in Gosport, sending them over to one of them and getting them distributed here by ourselves would probably work (as long as the orders are somewhat in the same timeframe), but it would be a solution in our shoulders, and I would have expected you to find anything like that. Sorry, for speaking so openly here, but you know how much I admire you work, and I think you can beare it.

                                        si tacuisses

                                        last edited by AlexA van OlzonV 2 Replies Last reply Reply Quote 0
                                        • todyT
                                          tody
                                          啓蒙家
                                          Joined:

                                          @weftyarn @endo I could offer help, if it is single or only few/smaller items for both of you.
                                          See my above posts - I circumvent shipping fees to Germany by having the order shipped to my holiday home in the Netherlands. I'll be there for the full two weeks of the Easter holidays and will probably order something myself either during the sale or from the SS23. Let me know if we should work something out.

                                          (Full disclosure: It has worked so far, but I have some fears of liability. The UPS driver is either a dick or stupid. It is my own house, but still located in a park and he leaves the packages in the post room at the reception even if shipments require a signature. But as the tracking from UPS is pretty accurate, I know the rough date and time of arrival, will stay at home and jump to the reception once the tracking status is updated.)

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • endoE
                                            endo
                                            見習いボス
                                            Joined:

                                            Thank you both. @tody I might come back on your friendly offer. When will you be there nex? I don‘t know when holidays in your part of Germany are.

                                            si tacuisses

                                            last edited by 1 Reply Last reply Reply Quote 0
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