New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[Daniel San]

@AdamJ
is it possible that the relove request isn’t working? Did a request 2 or 3 days ago and nothing happened so far !?

[AdamJ]

@Daniel-San let me check it out mate

[Alex]

@Daniel-San Ross replied to your request a few days ago. Looking at it, we have this message:

Have you had any successful communications from us in the last week or so?

[Alex]

Ah, no - I have worked it out. You put a typo in your email address on the form...

[Alex]

I have just replied to the response Ross sent you, and cced in your correct email address - please reply as normal to that @Daniel-San

[Daniel San]

@Alex
thx Alex !!
sorry for the typo !! 🫣

[Tago Mago]

https://ironheart.co.uk/collections/outlet/products/ihsh-337-od - second photo is of the work shirt

https://ironheart.co.uk/collections/outlet/products/ihsh-343-od - second photo is of the western

[will6er]

The Outlet doesn't let you filter on the type of item (jackets / jeans / etc). Maybe deliberate so we spot other things on the way and get tempted

[neph93]

Something odd on these four items:

https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-gry?_pos=17&_fid=9dfeb538c&_ss=c&variant=49512958165258
https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-gry?_pos=18&_fid=9dfeb538c&_ss=c&variant=49512958001418
https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-wht?_pos=19&_fid=9dfeb538c&_ss=c&variant=49512957804810
https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-wht?_pos=16&_fid=9dfeb538c&_ss=c&variant=49512957608202

See main product description and sizing tables. Possibly a carry over from the old site, but wrong all the same.

[AdamJ]

@neph93 Thanks mate will take a look

[AdamJ]

@neph93 sorted

[AdamJ]

@will6er Thanks, we will take a further look at Outlet filters this week to see what the best UX is

[neph93]

@AdamJ also her:

https://ironheart.co.uk/collections/knits-sweats/products/iht-1600-wht?_pos=14&_fid=0d4c92e87&_ss=c&variant=49512790786314

The sizes present in the wrong order.

[AdamJ]

@neph93 cheers mate

[neph93]

Same issue as earlier here: https://ironheart.co.uk/collections/t-shirts/products/ihtb-09-blk?_pos=12&_fid=52a6083bc&_ss=c&variant=49512956821770

[CosmoSix5]

Good news is my order is on its way. However, I didn't get an email that it was sent to be hemmed or that it was shipped. Is this feature gone or was this growing pains? I hope the latter. I was notified via the UPS app that the shipment was on its way fwiw

[Mister_Brue]

Is there any way of navigating to these if you don’t know they exist? I can’t see them in ‘Accessories’, nor ‘Other Brands’.

The listings also have the generic ’Designed by Shinichi Haraki, handmade by WORKS INC. in Japan’ in the product description.

[AdamJ]

@Mister_Brue we'll sort, cheers

[AdamJ]

@neph93 sorted cheers

[AdamJ]

@CosmoSix5 pm sent mate