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Iron Heart Forum

Iron Heart Fall/Winter 2025 Collection Preview - Now Live

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • W
    WhiskeySandwich
    啓蒙家
    Joined: 1 Mar 2023

    Sites acting like i changed my password. Tried to reset, not receiving link email, checked spam too. Tips?

    "The greatest obstacle to living is expectancy, which hangs upon tomorrow and loses today...The whole future lies in uncertainty: Live immediately."
    -Seneca

    last edited by 20 Apr 2025, 22:02 A 1 Reply Last reply 21 Apr 2025, 08:09 Reply Quote 0
    • A
      Alex
      IHUK Crew
      @WhiskeySandwich
      Joined: 28 Sept 2009

      @WhiskeySandwich for cyber security reasons, we couldn’t migrate over passwords. You should have received an email from ship@ironheart.co.uk asking for you to reactivate your account. If you haven’t got that (double check spam please) then please drop us an email and we can manually resend it for you

      last edited by 21 Apr 2025, 08:09 1 Reply Last reply Reply Quote 2
      • C
        CosmoSix5
        Haraki san Prodigy
        Joined: 4 Sept 2023

        Gift card amounts are still wonky in USD. The amounts are as they should be in GBP. Seems the issue.

        John 1 1-3 ❤️♥️❤️♥️

        last edited by 21 Apr 2025, 18:12 A A 2 Replies Last reply 21 Apr 2025, 18:17 Reply Quote 0
        • A
          AdamJ
          IHUK Crew
          @CosmoSix5
          Joined: 29 Jun 2017

          @CosmoSix5 It's a public holiday here in UK, will be sorted tomorrow once we've chatted to the developers

          The devil is in the detail..

          last edited by 21 Apr 2025, 18:17 1 Reply Last reply Reply Quote 2
          • A
            Alex
            IHUK Crew
            @CosmoSix5
            Joined: 28 Sept 2009

            @CosmoSix5 in Europe, Good Friday and Easter Monday (as well as the weekend) are public holiays.

            last edited by 21 Apr 2025, 18:19 A 1 Reply Last reply 22 Apr 2025, 07:13 Reply Quote 2
            • C
              CosmoSix5
              Haraki san Prodigy
              Joined: 4 Sept 2023

              Nice! Enjoy! 😊

              John 1 1-3 ❤️♥️❤️♥️

              last edited by 21 Apr 2025, 18:30 1 Reply Last reply Reply Quote 0
              • J
                jdwaid
                Haraki san Prodigy
                Joined: 12 Sept 2023

                Just a heads up, I was checking the size chart for the tail gunner and it looks off. Empty table with just two columns and rows.

                IG: selvedgelooks

                last edited by 22 Apr 2025, 04:39 A 1 Reply Last reply 22 Apr 2025, 07:40 Reply Quote 0
                • A
                  Alex
                  IHUK Crew
                  @Alex
                  Joined: 28 Sept 2009

                  @jdwaid thank you. @AdamJ knows the bug, we just need the manpower today to fix it because

                  @CosmoSix5 in Europe, Good Friday and Easter Monday (as well as the weekend) are public holiays.

                  last edited by Alex 22 Apr 2025, 07:13 1 Reply Last reply Reply Quote 1
                  • A
                    AdamJ
                    IHUK Crew
                    @jdwaid
                    Joined: 29 Jun 2017

                    @jdwaid Sorted, thank you

                    The devil is in the detail..

                    last edited by 22 Apr 2025, 07:40 1 Reply Last reply Reply Quote 1
                    • C
                      CloakAndGrime
                      Joined: 4 Apr 2025

                      ironhearteu.com forwards to ironheart.co.uk

                      Is this intended?

                      last edited by 22 Apr 2025, 07:53 1 Reply Last reply Reply Quote 0
                      • A
                        Alex
                        IHUK Crew
                        @Alex
                        Joined: 28 Sept 2009

                        @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                        @CosmoSix5 at launch, we will be moving everything under one umbrella, domain wise, but all USA/EU domains will have auto forwards in place so you should not have any broken links.

                        More importantly, none of our processes will be changing regarding how we handle EU or US orders, and your payments will still be processed locally so there are no international card fees etc etc. Just really domain tidying up, rather than changing the way we work with America (or the EU)

                        @CloakAndGrime

                        last edited by Alex 22 Apr 2025, 07:54 1 Reply Last reply Reply Quote 0
                        • A
                          Alex
                          IHUK Crew
                          Joined: 28 Sept 2009

                          We are getting a lot of repetitive questions now - of course we want to answer them all, but please try searching first. When you are in this thread, hit cmd+f on mac, or on PC CTRL-F, you can search within this thread.

                          If that does not work, type this into the search bar:

                          in:topic-17240 <KEYWORD>

                          (thanks @ManiacLachy for the assist here)

                          last edited by 22 Apr 2025, 07:56 1 Reply Last reply Reply Quote 2
                          • N
                            neph93
                            見習いボス
                            Joined: 18 Aug 2014

                            When using "Compare", adding things via the inbuilt search function works great, but adding items from the product page does not. It says "loading" then hangs up. You can't close that compare tab either.

                            EDIT: I tested the above with different products and it is possible to add some from the product page but not others.

                            EDIT: It would appear that the items I cannot add to compare from their product pages are also not searchable from within the compare page, despite showing correctly when using the general, site-wide search function. Example: IHSB-TGN-NAT.

                            “Some of those that work forces
                            Are the same that burn crosses”

                            • Virginia Woolf
                            last edited by neph93 22 Apr 2025, 11:05 A 1 Reply Last reply 22 Apr 2025, 11:22 Reply Quote 0
                            • A
                              Alex
                              IHUK Crew
                              @neph93
                              Joined: 28 Sept 2009

                              @neph93 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                              EDIT: It would appear that the items I cannot add to compare from their product pages are also not searchable from within the compare page, despite showing correctly when using the general, site-wide search function. Example: IHSB-TGN-NAT.

                              @AdamJ

                              last edited by 22 Apr 2025, 11:22 1 Reply Last reply Reply Quote 0
                              • A
                                Alex
                                IHUK Crew
                                Joined: 28 Sept 2009

                                @neph93 we can replicate, something weird going on, so will investigate

                                last edited by 22 Apr 2025, 12:12 1 Reply Last reply Reply Quote 1
                                • A
                                  Alex
                                  IHUK Crew
                                  Joined: 28 Sept 2009

                                  @neph93 sorry, can you give us another example? We can only replicate with the TGN, so another example would help narrow down the issue

                                  last edited by 22 Apr 2025, 12:15 1 Reply Last reply Reply Quote 0
                                  • N
                                    neph93
                                    見習いボス
                                    Joined: 18 Aug 2014

                                    @Alex @AdamJ Also happens with the IHSB-COL-BLK, but not all IHSB jackets.

                                    “Some of those that work forces
                                    Are the same that burn crosses”

                                    • Virginia Woolf
                                    last edited by neph93 22 Apr 2025, 15:40 A 1 Reply Last reply 23 Apr 2025, 06:23 Reply Quote 0
                                    • N
                                      neph93
                                      見習いボス
                                      Joined: 18 Aug 2014

                                      Did some random searches of well known items from other lines and everything else worked

                                      “Some of those that work forces
                                      Are the same that burn crosses”

                                      • Virginia Woolf
                                      last edited by 22 Apr 2025, 15:48 1 Reply Last reply Reply Quote 0
                                      • A
                                        Alex
                                        IHUK Crew
                                        Joined: 28 Sept 2009

                                        thanks mate, thats good data...

                                        last edited by 22 Apr 2025, 17:35 1 Reply Last reply Reply Quote 1
                                        • A
                                          AdamJ
                                          IHUK Crew
                                          @neph93
                                          Joined: 29 Jun 2017

                                          @neph93 Cheers mate, I think I've found the source of the problem

                                          The devil is in the detail..

                                          last edited by 23 Apr 2025, 06:23 1 Reply Last reply Reply Quote 1
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