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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    Alex
    IHUK Crew
    @WhiskeySandwich
    Joined: 28 Sept 2009

    @WhiskeySandwich for cyber security reasons, we couldn’t migrate over passwords. You should have received an email from ship@ironheart.co.uk asking for you to reactivate your account. If you haven’t got that (double check spam please) then please drop us an email and we can manually resend it for you

    last edited by 26 days ago 1 Reply Last reply Reply Quote 2
    • C
      CosmoSix5
      Haraki san Prodigy
      Joined: 4 Sept 2023

      Gift card amounts are still wonky in USD. The amounts are as they should be in GBP. Seems the issue.

      WTB Brund Flannel 2 or 3x

      last edited by 26 days ago A A 2 Replies Last reply 26 days ago Reply Quote 0
      • A
        AdamJ
        IHUK Crew
        @CosmoSix5
        Joined: 29 Jun 2017

        @CosmoSix5 It's a public holiday here in UK, will be sorted tomorrow once we've chatted to the developers

        The devil is in the detail..

        last edited by 26 days ago 1 Reply Last reply Reply Quote 2
        • A
          Alex
          IHUK Crew
          @CosmoSix5
          Joined: 28 Sept 2009

          @CosmoSix5 in Europe, Good Friday and Easter Monday (as well as the weekend) are public holiays.

          last edited by 26 days ago A 1 Reply Last reply 25 days ago Reply Quote 2
          • C
            CosmoSix5
            Haraki san Prodigy
            Joined: 4 Sept 2023

            Nice! Enjoy! 😊

            WTB Brund Flannel 2 or 3x

            last edited by 26 days ago 1 Reply Last reply Reply Quote 0
            • J
              jdwaid
              Haraki san Prodigy
              Joined: 12 Sept 2023

              Just a heads up, I was checking the size chart for the tail gunner and it looks off. Empty table with just two columns and rows.

              IG: selvedgelooks

              last edited by 25 days ago A 1 Reply Last reply 25 days ago Reply Quote 0
              • A
                Alex
                IHUK Crew
                @Alex
                Joined: 28 Sept 2009

                @jdwaid thank you. @AdamJ knows the bug, we just need the manpower today to fix it because

                @CosmoSix5 in Europe, Good Friday and Easter Monday (as well as the weekend) are public holiays.

                last edited by Alex 25 days ago 1 Reply Last reply Reply Quote 1
                • A
                  AdamJ
                  IHUK Crew
                  @jdwaid
                  Joined: 29 Jun 2017

                  @jdwaid Sorted, thank you

                  The devil is in the detail..

                  last edited by 25 days ago 1 Reply Last reply Reply Quote 1
                  • C
                    CloakAndGrime
                    Joined: 4 Apr 2025

                    ironhearteu.com forwards to ironheart.co.uk

                    Is this intended?

                    last edited by 25 days ago 1 Reply Last reply Reply Quote 0
                    • A
                      Alex
                      IHUK Crew
                      @Alex
                      Joined: 28 Sept 2009

                      @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                      @CosmoSix5 at launch, we will be moving everything under one umbrella, domain wise, but all USA/EU domains will have auto forwards in place so you should not have any broken links.

                      More importantly, none of our processes will be changing regarding how we handle EU or US orders, and your payments will still be processed locally so there are no international card fees etc etc. Just really domain tidying up, rather than changing the way we work with America (or the EU)

                      @CloakAndGrime

                      last edited by Alex 25 days ago 1 Reply Last reply Reply Quote 0
                      • A
                        Alex
                        IHUK Crew
                        Joined: 28 Sept 2009

                        We are getting a lot of repetitive questions now - of course we want to answer them all, but please try searching first. When you are in this thread, hit cmd+f on mac, or on PC CTRL-F, you can search within this thread.

                        If that does not work, type this into the search bar:

                        in:topic-17240 <KEYWORD>

                        (thanks @ManiacLachy for the assist here)

                        last edited by 25 days ago 1 Reply Last reply Reply Quote 2
                        • N
                          neph93
                          見習いボス
                          Joined: 18 Aug 2014

                          When using "Compare", adding things via the inbuilt search function works great, but adding items from the product page does not. It says "loading" then hangs up. You can't close that compare tab either.

                          EDIT: I tested the above with different products and it is possible to add some from the product page but not others.

                          EDIT: It would appear that the items I cannot add to compare from their product pages are also not searchable from within the compare page, despite showing correctly when using the general, site-wide search function. Example: IHSB-TGN-NAT.

                          “Some of those that work forces
                          Are the same that burn crosses”

                          • Virginia Woolf
                          last edited by neph93 25 days ago A 1 Reply Last reply 25 days ago Reply Quote 0
                          • A
                            Alex
                            IHUK Crew
                            @neph93
                            Joined: 28 Sept 2009

                            @neph93 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                            EDIT: It would appear that the items I cannot add to compare from their product pages are also not searchable from within the compare page, despite showing correctly when using the general, site-wide search function. Example: IHSB-TGN-NAT.

                            @AdamJ

                            last edited by 25 days ago 1 Reply Last reply Reply Quote 0
                            • A
                              Alex
                              IHUK Crew
                              Joined: 28 Sept 2009

                              @neph93 we can replicate, something weird going on, so will investigate

                              last edited by 25 days ago 1 Reply Last reply Reply Quote 1
                              • A
                                Alex
                                IHUK Crew
                                Joined: 28 Sept 2009

                                @neph93 sorry, can you give us another example? We can only replicate with the TGN, so another example would help narrow down the issue

                                last edited by 25 days ago 1 Reply Last reply Reply Quote 0
                                • N
                                  neph93
                                  見習いボス
                                  Joined: 18 Aug 2014

                                  @Alex @AdamJ Also happens with the IHSB-COL-BLK, but not all IHSB jackets.

                                  “Some of those that work forces
                                  Are the same that burn crosses”

                                  • Virginia Woolf
                                  last edited by neph93 25 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
                                  • N
                                    neph93
                                    見習いボス
                                    Joined: 18 Aug 2014

                                    Did some random searches of well known items from other lines and everything else worked

                                    “Some of those that work forces
                                    Are the same that burn crosses”

                                    • Virginia Woolf
                                    last edited by 25 days ago 1 Reply Last reply Reply Quote 0
                                    • A
                                      Alex
                                      IHUK Crew
                                      Joined: 28 Sept 2009

                                      thanks mate, thats good data...

                                      last edited by 25 days ago 1 Reply Last reply Reply Quote 1
                                      • A
                                        AdamJ
                                        IHUK Crew
                                        @neph93
                                        Joined: 29 Jun 2017

                                        @neph93 Cheers mate, I think I've found the source of the problem

                                        The devil is in the detail..

                                        last edited by 24 days ago 1 Reply Last reply Reply Quote 1
                                        • W
                                          will6er
                                          Joined: 17 Feb 2025

                                          Seems that none of the belts have the "How we measure belts" guide. At least the OGL ones I have been eyeing.

                                          last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
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