• Home
    • Recent
    • Calendar
    • Register
    • Login
    Iron Heart Forum
    Iron Heart Forum

    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    News
    98
    495
    28.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • AlexA
      Alex
      IHUK Crew
      @meltdown
      Joined:

      @meltdown said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

      1. Suggestion: Under "Model Sizing", hovering over the name produces a small hovering window that lists each dimension in a giant block of text. Suggest making each dimension on its own line or in a table so it is easier to read.

      We tried this and it looked worse, but we will continue to work on ways to make it look better as we agree its not 100% yet

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        @long_john86
        Joined:

        @long_john86 can you DM me the link you are talking about please, and also a screenshot of the email it came from?

        last edited by 1 Reply Last reply Reply Quote 1
        • AlexA
          Alex
          IHUK Crew
          @Danimal506
          Joined:

          @Danimal506 you should be getting served the Iron Heart America details as an american though, so we will look into whats happened there.

          last edited by 1 Reply Last reply Reply Quote 1
          • AlexA
            Alex
            IHUK Crew
            @unfuccwittable
            Joined:

            @unfuccwittable maybe..

            last edited by 1 Reply Last reply Reply Quote 0
            • MattM
              Matt
              見習いボス
              Joined:

              Not to further spoil but I don’t know anything so how much damage can I do…when I had an opportunity to handle both the moleskin and brushed whipcord shirts in person I incorrectly guessed one was the other due to how soft the whip shirt was. I wasn’t the only one. Brushed wc is crazy soft.

              last edited by 1 Reply Last reply Reply Quote 2
              • CosmoSix5C
                CosmoSix5
                Haraki san Prodigy
                Joined:

                @Alex
                The gift voucher system seems to be missing. When I searched for it I was taken to an error page. (This page is missing)
                Also,
                Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                John 1 1-3 ❤️♥️❤️♥️

                last edited by AlexA 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @CosmoSix5
                  Joined:

                  @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                  Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                  I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

                  last edited by AlexA 1 Reply Last reply Reply Quote 1
                  • CosmoSix5C
                    CosmoSix5
                    Haraki san Prodigy
                    Joined:

                    Thanks Alex. I found gift cards so the name was just changed. But the amounts are wonky. Will that be adjusted? I'm sorry if this has been addressed but I didn't see it in my limited scrolling.
                    Screenshot_20250417_133805_Chrome.jpg

                    John 1 1-3 ❤️♥️❤️♥️

                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                    • CreaseC
                      Crease
                      Haraki san Expert
                      Joined:

                      Loving the zoom in option when viewing the pictures! Well done!

                      last edited by 1 Reply Last reply Reply Quote 0
                      • CreaseC
                        Crease
                        Haraki san Expert
                        Joined:

                        Also just noticed, the size guide on the IH-634S-SLBod is not showing up for me. Wishing I was a size 29 right about now...

                        last edited by AlexA AdamJA 2 Replies Last reply Reply Quote 0
                        • KarolK
                          Karol
                          啓蒙家
                          Joined:

                          I just opened the webpage on my PC and wow!
                          The mobile version is very nice but the improvements in the desktop version are amazing!!

                          Favorite:
                          IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                          IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                          IHV-44-BLK | IHV-02-BLK
                          IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            @Crease
                            Joined:

                            @Crease @ShopatIronHeart

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @CosmoSix5
                              Joined:

                              @CosmoSix5 we'll take a look at this

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                @Alex
                                Joined:

                                @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                                I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

                                No I won't I can't find them easily, sorry. We will get someone to contact you over the long weekend once they are able to drill down into it, but theyve all gone home for the day now

                                last edited by 1 Reply Last reply Reply Quote 0
                                • J-IVJ
                                  J-IV
                                  啓蒙家
                                  Joined:

                                  Received the email and the site worked well for me. I’m viewing on my mobile device.

                                  I’ll be sure to report if I run across anything even though that would mean I’d also be testing my self control of not putting anything in the my cart.

                                  I'm as ugly as you

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • M
                                    mudhogen
                                    Raw and Unwashed
                                    Joined:

                                    New site looks amazing. I received my activation email and everything worked perfectly

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • JordJ
                                      Jord
                                      Raw and Unwashed
                                      Joined:

                                      This must have been an incredibly stressful past few days for the IH team... Props to everyone involved and to you Alex, it's looking great and I'm glad to see you guys are still ironing things out. It looks fantastic.

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • S
                                        Slash
                                        Raw and Unwashed
                                        Joined:

                                        I noticed that in the "New in" section, only 20 products are displayed; not sure if intentional, but I think it was cooler to be able to browse all latest. Maybe there is again a button I don't see 😅

                                        Also, probably only a power-user, mouse-keyboard freak preference, but I liked that when you opened a product and brought up the first picture you could use the arrows of the keyboard to go to next/previous, and click with the mouse to zoom.

                                        Its a bit more clunky now; mentioning here since not sure it's intentional to not work anymore like that.

                                        A great long week-end to everyone !

                                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          @Slash
                                          Joined:

                                          @Slash said in [New Iron Heart Website - Live Now - Feedback

                                          I liked that when you opened a product and brought up the first picture you could use the arrows of the keyboard to go to next/previous

                                          Me too - there is a fix for this being deployed next week, we just didnt think it was critical enough to delay launch for.

                                          and Bug Report Here Please!](/post/883533):

                                          I noticed that in the "New in" section, only 20 products are displayed; not sure if intentional, but I think it was cooler to be able to browse all latest.

                                          Yeah - I guess then you can get into the philosophical discussion of what actually is new. The 20th product in the category is nearly a month old already..

                                          last edited by S 2 Replies Last reply Reply Quote 1
                                          • S
                                            Slash
                                            Raw and Unwashed
                                            @Alex
                                            Joined:

                                            @Alex Ah yeah ! Cool that the picture browsing feature will be back 😉 off course I agree not worth a launch delay 🙂

                                            last edited by 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright Iron Heart 2022.