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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • L
    long_john86
    Iron Heart Deity
    Joined: 30 Oct 2023

    Getting this sign in screen when clicking on a restock link via the restock email, and it doesn’t appear to recognise any credentials

    IMG_1034.jpeg

    6'4". Wingspan of Phelps.

    WTB:
    IHSH-399-ORA - Tag XXL
    IHSH-260-PPL - Tag XXXL
    IH-888S-SLBod - Tag 36

    last edited by 27 days ago A 1 Reply Last reply 27 days ago Reply Quote 0
    • D
      Danimal506
      Haraki san Expert
      Joined: 13 Aug 2019

      Not sure if this is an issue, but clicking on the email on the Contact Us page works as a hyperlink, but the phone number does not. Just wanted to point that out. Maybe it’s because I’m in USA that it doesn’t recognize the number?

      IMG_9959.jpeg

      WTB:
      IHC-06
      IHSW-70 L or XL
      UHF Pillow Cover

      last edited by 27 days ago A 1 Reply Last reply 27 days ago Reply Quote 0
      • U
        unfuccwittable
        Raw and Unwashed
        Joined: 15 Sept 2010

        Loving the new look of the site, and it works pretty well with the Dark Reader browser extension! Any chance you'll ever add a native dark mode option for the site?

        last edited by 27 days ago A 1 Reply Last reply 27 days ago Reply Quote 0
        • A
          Alex
          IHUK Crew
          @Karol
          Joined: 28 Sept 2009

          @Karol it’s whipcord, from a future release, which is a bit of a spoiler 🤦‍♂️

          last edited by 27 days ago K 1 Reply Last reply 27 days ago Reply Quote 1
          • K
            Karol
            啓蒙家
            @Alex
            Joined: 14 Nov 2022

            @Alex oh man, you got me good with this one. Unlike any other photos of whipcord that I seen here.

            Favorite:
            IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
            IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
            IHV-44-BLK | IHV-02-BLK
            IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

            last edited by 27 days ago 1 Reply Last reply Reply Quote 0
            • A
              Alex
              IHUK Crew
              @meltdown
              Joined: 28 Sept 2009

              @meltdown said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              1. Suggestion: Under "Model Sizing", hovering over the name produces a small hovering window that lists each dimension in a giant block of text. Suggest making each dimension on its own line or in a table so it is easier to read.

              We tried this and it looked worse, but we will continue to work on ways to make it look better as we agree its not 100% yet

              last edited by 27 days ago 1 Reply Last reply Reply Quote 0
              • A
                Alex
                IHUK Crew
                @long_john86
                Joined: 28 Sept 2009

                @long_john86 can you DM me the link you are talking about please, and also a screenshot of the email it came from?

                last edited by 27 days ago 1 Reply Last reply Reply Quote 1
                • A
                  Alex
                  IHUK Crew
                  @Danimal506
                  Joined: 28 Sept 2009

                  @Danimal506 you should be getting served the Iron Heart America details as an american though, so we will look into whats happened there.

                  last edited by 27 days ago 1 Reply Last reply Reply Quote 1
                  • A
                    Alex
                    IHUK Crew
                    @unfuccwittable
                    Joined: 28 Sept 2009

                    @unfuccwittable maybe..

                    last edited by 27 days ago 1 Reply Last reply Reply Quote 0
                    • M
                      Matt
                      見習いボス
                      Joined: 4 Oct 2011

                      Not to further spoil but I don’t know anything so how much damage can I do…when I had an opportunity to handle both the moleskin and brushed whipcord shirts in person I incorrectly guessed one was the other due to how soft the whip shirt was. I wasn’t the only one. Brushed wc is crazy soft.

                      last edited by 27 days ago 1 Reply Last reply Reply Quote 2
                      • C
                        CosmoSix5
                        Haraki san Prodigy
                        Joined: 4 Sept 2023

                        @Alex
                        The gift voucher system seems to be missing. When I searched for it I was taken to an error page. (This page is missing)
                        Also,
                        Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                        WTB Brund Flannel 2 or 3x

                        last edited by 27 days ago A 1 Reply Last reply 27 days ago Reply Quote 0
                        • A
                          Alex
                          IHUK Crew
                          @CosmoSix5
                          Joined: 28 Sept 2009

                          @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                          Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                          I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

                          last edited by 27 days ago A 1 Reply Last reply 27 days ago Reply Quote 1
                          • C
                            CosmoSix5
                            Haraki san Prodigy
                            Joined: 4 Sept 2023

                            Thanks Alex. I found gift cards so the name was just changed. But the amounts are wonky. Will that be adjusted? I'm sorry if this has been addressed but I didn't see it in my limited scrolling.
                            Screenshot_20250417_133805_Chrome.jpg

                            WTB Brund Flannel 2 or 3x

                            last edited by 27 days ago A 1 Reply Last reply 27 days ago Reply Quote 0
                            • C
                              Crease
                              Haraki san Expert
                              Joined: 21 Oct 2021

                              Loving the zoom in option when viewing the pictures! Well done!

                              last edited by 27 days ago 1 Reply Last reply Reply Quote 0
                              • C
                                Crease
                                Haraki san Expert
                                Joined: 21 Oct 2021

                                Also just noticed, the size guide on the IH-634S-SLBod is not showing up for me. Wishing I was a size 29 right about now...

                                last edited by 27 days ago A A 2 Replies Last reply 27 days ago Reply Quote 0
                                • K
                                  Karol
                                  啓蒙家
                                  Joined: 14 Nov 2022

                                  I just opened the webpage on my PC and wow!
                                  The mobile version is very nice but the improvements in the desktop version are amazing!!

                                  Favorite:
                                  IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                  IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                  IHV-44-BLK | IHV-02-BLK
                                  IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                  last edited by 27 days ago 1 Reply Last reply Reply Quote 0
                                  • A
                                    Alex
                                    IHUK Crew
                                    @Crease
                                    Joined: 28 Sept 2009

                                    @Crease @ShopatIronHeart

                                    last edited by 27 days ago 1 Reply Last reply Reply Quote 0
                                    • A
                                      Alex
                                      IHUK Crew
                                      @CosmoSix5
                                      Joined: 28 Sept 2009

                                      @CosmoSix5 we'll take a look at this

                                      last edited by 27 days ago 1 Reply Last reply Reply Quote 0
                                      • A
                                        Alex
                                        IHUK Crew
                                        @Alex
                                        Joined: 28 Sept 2009

                                        @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                                        I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

                                        No I won't I can't find them easily, sorry. We will get someone to contact you over the long weekend once they are able to drill down into it, but theyve all gone home for the day now

                                        last edited by 27 days ago 1 Reply Last reply Reply Quote 0
                                        • J
                                          J-IV
                                          啓蒙家
                                          Joined: 19 Oct 2011

                                          Received the email and the site worked well for me. I’m viewing on my mobile device.

                                          I’ll be sure to report if I run across anything even though that would mean I’d also be testing my self control of not putting anything in the my cart.

                                          I'm as ugly as you

                                          last edited by 27 days ago 1 Reply Last reply Reply Quote 1
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