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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    Alex
    IHUK Crew
    @long_john86
    Joined: 28 Sept 2009

    @long_john86 can you DM me the link you are talking about please, and also a screenshot of the email it came from?

    last edited by 17 Apr 2025, 17:18 1 Reply Last reply Reply Quote 1
    • A
      Alex
      IHUK Crew
      @Danimal506
      Joined: 28 Sept 2009

      @Danimal506 you should be getting served the Iron Heart America details as an american though, so we will look into whats happened there.

      last edited by 17 Apr 2025, 17:18 1 Reply Last reply Reply Quote 1
      • A
        Alex
        IHUK Crew
        @unfuccwittable
        Joined: 28 Sept 2009

        @unfuccwittable maybe..

        last edited by 17 Apr 2025, 17:20 1 Reply Last reply Reply Quote 0
        • M
          Matt
          見習いボス
          Joined: 4 Oct 2011

          Not to further spoil but I don’t know anything so how much damage can I do…when I had an opportunity to handle both the moleskin and brushed whipcord shirts in person I incorrectly guessed one was the other due to how soft the whip shirt was. I wasn’t the only one. Brushed wc is crazy soft.

          last edited by 17 Apr 2025, 17:20 1 Reply Last reply Reply Quote 2
          • C
            CosmoSix5
            Haraki san Prodigy
            Joined: 4 Sept 2023

            @Alex
            The gift voucher system seems to be missing. When I searched for it I was taken to an error page. (This page is missing)
            Also,
            Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

            John 1 1-3 ❤️♥️❤️♥️

            last edited by 17 Apr 2025, 17:29 A 1 Reply Last reply 17 Apr 2025, 17:30 Reply Quote 0
            • A
              Alex
              IHUK Crew
              @CosmoSix5
              Joined: 28 Sept 2009

              @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

              I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

              last edited by 17 Apr 2025, 17:30 A 1 Reply Last reply 17 Apr 2025, 17:56 Reply Quote 1
              • C
                CosmoSix5
                Haraki san Prodigy
                Joined: 4 Sept 2023

                Thanks Alex. I found gift cards so the name was just changed. But the amounts are wonky. Will that be adjusted? I'm sorry if this has been addressed but I didn't see it in my limited scrolling.
                Screenshot_20250417_133805_Chrome.jpg

                John 1 1-3 ❤️♥️❤️♥️

                last edited by 17 Apr 2025, 17:39 A 1 Reply Last reply 17 Apr 2025, 17:55 Reply Quote 0
                • C
                  Crease
                  Haraki san Expert
                  Joined: 21 Oct 2021

                  Loving the zoom in option when viewing the pictures! Well done!

                  last edited by 17 Apr 2025, 17:43 1 Reply Last reply Reply Quote 0
                  • C
                    Crease
                    Haraki san Expert
                    Joined: 21 Oct 2021

                    Also just noticed, the size guide on the IH-634S-SLBod is not showing up for me. Wishing I was a size 29 right about now...

                    last edited by 17 Apr 2025, 17:53 A A 2 Replies Last reply 17 Apr 2025, 17:55 Reply Quote 0
                    • K
                      Karol
                      啓蒙家
                      Joined: 14 Nov 2022

                      I just opened the webpage on my PC and wow!
                      The mobile version is very nice but the improvements in the desktop version are amazing!!

                      Favorite:
                      IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                      IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                      IHV-44-BLK | IHV-02-BLK
                      IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                      last edited by 17 Apr 2025, 17:54 1 Reply Last reply Reply Quote 0
                      • A
                        Alex
                        IHUK Crew
                        @Crease
                        Joined: 28 Sept 2009

                        @Crease @ShopatIronHeart

                        last edited by 17 Apr 2025, 17:55 1 Reply Last reply Reply Quote 0
                        • A
                          Alex
                          IHUK Crew
                          @CosmoSix5
                          Joined: 28 Sept 2009

                          @CosmoSix5 we'll take a look at this

                          last edited by 17 Apr 2025, 17:55 1 Reply Last reply Reply Quote 0
                          • A
                            Alex
                            IHUK Crew
                            @Alex
                            Joined: 28 Sept 2009

                            @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                            @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                            Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                            I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

                            No I won't I can't find them easily, sorry. We will get someone to contact you over the long weekend once they are able to drill down into it, but theyve all gone home for the day now

                            last edited by 17 Apr 2025, 17:56 1 Reply Last reply Reply Quote 0
                            • J
                              J-IV
                              啓蒙家
                              Joined: 19 Oct 2011

                              Received the email and the site worked well for me. I’m viewing on my mobile device.

                              I’ll be sure to report if I run across anything even though that would mean I’d also be testing my self control of not putting anything in the my cart.

                              I'm as ugly as you

                              last edited by 17 Apr 2025, 17:58 1 Reply Last reply Reply Quote 1
                              • M
                                mudhogen
                                Raw and Unwashed
                                Joined: 30 Jan 2025

                                New site looks amazing. I received my activation email and everything worked perfectly

                                last edited by 17 Apr 2025, 18:08 1 Reply Last reply Reply Quote 0
                                • J
                                  Jord
                                  Raw and Unwashed
                                  Joined: 10 Nov 2024

                                  This must have been an incredibly stressful past few days for the IH team... Props to everyone involved and to you Alex, it's looking great and I'm glad to see you guys are still ironing things out. It looks fantastic.

                                  last edited by 17 Apr 2025, 18:24 1 Reply Last reply Reply Quote 1
                                  • S
                                    Slash
                                    Raw and Unwashed
                                    Joined: 19 Oct 2024

                                    I noticed that in the "New in" section, only 20 products are displayed; not sure if intentional, but I think it was cooler to be able to browse all latest. Maybe there is again a button I don't see 😅

                                    Also, probably only a power-user, mouse-keyboard freak preference, but I liked that when you opened a product and brought up the first picture you could use the arrows of the keyboard to go to next/previous, and click with the mouse to zoom.

                                    Its a bit more clunky now; mentioning here since not sure it's intentional to not work anymore like that.

                                    A great long week-end to everyone !

                                    last edited by 17 Apr 2025, 18:30 A 1 Reply Last reply 17 Apr 2025, 18:40 Reply Quote 0
                                    • A
                                      Alex
                                      IHUK Crew
                                      @Slash
                                      Joined: 28 Sept 2009

                                      @Slash said in [New Iron Heart Website - Live Now - Feedback

                                      I liked that when you opened a product and brought up the first picture you could use the arrows of the keyboard to go to next/previous

                                      Me too - there is a fix for this being deployed next week, we just didnt think it was critical enough to delay launch for.

                                      and Bug Report Here Please!](/post/883533):

                                      I noticed that in the "New in" section, only 20 products are displayed; not sure if intentional, but I think it was cooler to be able to browse all latest.

                                      Yeah - I guess then you can get into the philosophical discussion of what actually is new. The 20th product in the category is nearly a month old already..

                                      last edited by 17 Apr 2025, 18:40 S 2 Replies Last reply 17 Apr 2025, 18:44 Reply Quote 1
                                      • S
                                        Slash
                                        Raw and Unwashed
                                        @Alex
                                        Joined: 19 Oct 2024

                                        @Alex Ah yeah ! Cool that the picture browsing feature will be back 😉 off course I agree not worth a launch delay 🙂

                                        last edited by 17 Apr 2025, 18:44 1 Reply Last reply Reply Quote 0
                                        • S
                                          Stringthing75
                                          Raw and Unwashed
                                          Joined: 6 Oct 2023

                                          One more thing....sorry.
                                          If I recall, on the old site, when you searched in the main search box on the front page, it wouldn't bring up anything in the outlet. I think that was a deliberate choice to keep the outlet as a separate entity and kinda protect new releases? Or something like that.

                                          On the new site, searching on the standard front page DOES bring up outlet results.
                                          i.e Search "UHF" (for example) on front page and you'll get them all. New releases and UHF's in the outlet.

                                          I could be wrong here as I can see the logic either way, but just thought I'd mention it in case it wasn't meant to do that.

                                          last edited by 17 Apr 2025, 19:10 1 Reply Last reply Reply Quote 0
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