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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • long_john86L
      long_john86
      Iron Heart Deity
      Joined:

      Getting this sign in screen when clicking on a restock link via the restock email, and it doesn’t appear to recognise any credentials

      IMG_1034.jpeg

      6'4". Wingspan of Phelps.

      WTB:
      IHSH-399-ORA - Tag XXL
      IHSH-260-PPL - Tag XXXL
      IH-888S-SLBod - Tag 36

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • Danimal506D
        Danimal506
        Haraki san Expert
        Joined:

        Not sure if this is an issue, but clicking on the email on the Contact Us page works as a hyperlink, but the phone number does not. Just wanted to point that out. Maybe it’s because I’m in USA that it doesn’t recognize the number?

        IMG_9959.jpeg

        WTB:
        IHC-06
        IHSW-70 L or XL
        UHF Pillow Cover

        last edited by AlexA 1 Reply Last reply Reply Quote 0
        • unfuccwittableU
          unfuccwittable
          Raw and Unwashed
          Joined:

          Loving the new look of the site, and it works pretty well with the Dark Reader browser extension! Any chance you'll ever add a native dark mode option for the site?

          last edited by AlexA 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            @Karol
            Joined:

            @Karol it’s whipcord, from a future release, which is a bit of a spoiler 🤦‍♂️

            last edited by KarolK 1 Reply Last reply Reply Quote 1
            • KarolK
              Karol
              啓蒙家
              @Alex
              Joined:

              @Alex oh man, you got me good with this one. Unlike any other photos of whipcord that I seen here.

              Favorite:
              IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
              IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
              IHV-44-BLK | IHV-02-BLK
              IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                @meltdown
                Joined:

                @meltdown said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                1. Suggestion: Under "Model Sizing", hovering over the name produces a small hovering window that lists each dimension in a giant block of text. Suggest making each dimension on its own line or in a table so it is easier to read.

                We tried this and it looked worse, but we will continue to work on ways to make it look better as we agree its not 100% yet

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @long_john86
                  Joined:

                  @long_john86 can you DM me the link you are talking about please, and also a screenshot of the email it came from?

                  last edited by 1 Reply Last reply Reply Quote 1
                  • AlexA
                    Alex
                    IHUK Crew
                    @Danimal506
                    Joined:

                    @Danimal506 you should be getting served the Iron Heart America details as an american though, so we will look into whats happened there.

                    last edited by 1 Reply Last reply Reply Quote 1
                    • AlexA
                      Alex
                      IHUK Crew
                      @unfuccwittable
                      Joined:

                      @unfuccwittable maybe..

                      last edited by 1 Reply Last reply Reply Quote 0
                      • MattM
                        Matt
                        見習いボス
                        Joined:

                        Not to further spoil but I don’t know anything so how much damage can I do…when I had an opportunity to handle both the moleskin and brushed whipcord shirts in person I incorrectly guessed one was the other due to how soft the whip shirt was. I wasn’t the only one. Brushed wc is crazy soft.

                        last edited by 1 Reply Last reply Reply Quote 2
                        • CosmoSix5C
                          CosmoSix5
                          Haraki san Prodigy
                          Joined:

                          @Alex
                          The gift voucher system seems to be missing. When I searched for it I was taken to an error page. (This page is missing)
                          Also,
                          Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                          WTB Brund Flannel 2 or 3x

                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            @CosmoSix5
                            Joined:

                            @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                            Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                            I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

                            last edited by AlexA 1 Reply Last reply Reply Quote 1
                            • CosmoSix5C
                              CosmoSix5
                              Haraki san Prodigy
                              Joined:

                              Thanks Alex. I found gift cards so the name was just changed. But the amounts are wonky. Will that be adjusted? I'm sorry if this has been addressed but I didn't see it in my limited scrolling.
                              Screenshot_20250417_133805_Chrome.jpg

                              WTB Brund Flannel 2 or 3x

                              last edited by AlexA 1 Reply Last reply Reply Quote 0
                              • CreaseC
                                Crease
                                Haraki san Expert
                                Joined:

                                Loving the zoom in option when viewing the pictures! Well done!

                                last edited by 1 Reply Last reply Reply Quote 0
                                • CreaseC
                                  Crease
                                  Haraki san Expert
                                  Joined:

                                  Also just noticed, the size guide on the IH-634S-SLBod is not showing up for me. Wishing I was a size 29 right about now...

                                  last edited by AlexA AdamJA 2 Replies Last reply Reply Quote 0
                                  • KarolK
                                    Karol
                                    啓蒙家
                                    Joined:

                                    I just opened the webpage on my PC and wow!
                                    The mobile version is very nice but the improvements in the desktop version are amazing!!

                                    Favorite:
                                    IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                                    IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                                    IHV-44-BLK | IHV-02-BLK
                                    IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      @Crease
                                      Joined:

                                      @Crease @ShopatIronHeart

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        @CosmoSix5
                                        Joined:

                                        @CosmoSix5 we'll take a look at this

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          @Alex
                                          Joined:

                                          @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          @CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

                                          I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

                                          No I won't I can't find them easily, sorry. We will get someone to contact you over the long weekend once they are able to drill down into it, but theyve all gone home for the day now

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • J-IVJ
                                            J-IV
                                            啓蒙家
                                            Joined:

                                            Received the email and the site worked well for me. I’m viewing on my mobile device.

                                            I’ll be sure to report if I run across anything even though that would mean I’d also be testing my self control of not putting anything in the my cart.

                                            I'm as ugly as you

                                            last edited by 1 Reply Last reply Reply Quote 1
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