Ship John
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@Northman yeah they shrink considerably. I’m between 2 and 3xl because of my chest and shoulders. I got 3xl and did a super hot soak/hot wash/hot machine dry and it shrank a good amount. I don’t have exact dimensions but it definitely shrank
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I wasn’t really surprised. If you spend any time reading his IG responses to people who ask questions or leave comments, it’s pretty clear that customer service isn’t his strong suit. That said, his crotchety attitude is probably part of the appeal for a lot of people
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Edit: I don’t have anything against his attitude. I just think it’s really funny to read his responses to people.
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@northsouthdenimguy yea I get a kick out of the comments too haha but anytime I’ve reached out to the shop directly they’ve had awesome customer service. I was surprised about the email because he made a point to say an email was coming but it was essentially what was already stated in the comments.
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@denami exactly, there wasnt really anything else said in the email... its also funny because his actual team of employees are actually SUPER nice and their customer service is great. Mike just seems kind of to the point, no fluff
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Yes, their customer service has been great the few times that I’ve interacted with them.
I’ve generally lowered my expectations for on-time MTO footwear and preorder clothing. I don’t think I’ve had anything over last handful of years that’s been on time.
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@northsouthdenimguy I agree my expectations are lower for MTO, BUT on the website it says “delivery by end of November at the latest” so that kind of sets an expectation. I work in customer service and sales in a different industry, and I tend to live by, “under promise, over deliver.”
I’m just really wanting to finally have it. I know it’ll be worth the wait.
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Who all got the your Kristofferson jacket is ready and then an email right after saying oops just kidding…
@selveldgesteps
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@northsouthdenimguy For 6 mins, it was like Christmas had come early
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@northsouthdenimguy I was SO excited, and then saw the second email and was ready to pay...
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@concretor said in Ship John:
My V2 Wills Jacket from 2022
one of the few i've seen that are really worn.
