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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    IHSH-397-IND - 21oz Sashiko Work Shirt - Indigo

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    • Mister_BrueM
      Mister_Brue
      Raw and Unwashed
      @long_john86
      Joined:
      This post is deleted!
      last edited by long_john86L 1 Reply Last reply Reply Quote 2
      • long_john86L
        long_john86
        Iron Heart Deity
        @Mister_Brue
        Joined:

        @Mister_Brue cheers matey 🙏 Yes I may need to venture into international territory to snag one!

        6'4". Wingspan of Phelps.

        WTB:
        IHSH-399-ORA - Tag XXL
        IHSH-260-PPL - Tag XXXL
        IH-888S-SLBod - Tag 36

        last edited by 1 Reply Last reply Reply Quote 1
        • W
          Watty
          Raw and Unwashed
          @indigostiff
          Joined:

          @indigostiff This is why I appreciate Division Road. Not only do they truly take returns (read: back to original payment method) , they'll allow you to order multiple to get the sizing right and then, so long as you're keeping one of the two, comp the return shipping on the one you send back.

          Probably a pain for them to manage on the back end and lose a bit more profit than they'd otherwise make, but they seem to be an outlier on both policies with so many other stores not even offering true returns....

          last edited by Watty 1 Reply Last reply Reply Quote 2
          • goosehdG
            goosehd
            Mod Squad
            Joined:

            My personal opinion on returns is that the systems/courtesy has been abused to death and a long time coming. With many people buying everything they could in multiples, returning it, and the businesses losing out on shipping fees, card transactions, currency exchanges, etc., I couldn’t understand how some places continued the policies.

            It was a great system when people did the work beforehand and tried to buy what they wanted and a fit that worked.

            When you think of profit margins and how each of those returns affected the bottom lines. Rent, employees, benefits, insurance, etc. isn’t cheap. One or two returns won’t break the bank, many returns may just bankrupt a company.

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

            last edited by W 1 Reply Last reply Reply Quote 3
            • G
              Gavin666
              Raw and Unwashed
              @Matt
              Joined:

              @Matt what’s on your feet Matt?!

              last edited by 1 Reply Last reply Reply Quote 0
              • JerkStoreJ
                JerkStore
                Raw and Unwashed
                Joined:

                My god this shirt is fucking lovely
                IMG_0018.jpeg

                last edited by GerminalG 1 Reply Last reply Reply Quote 13
                • W
                  Watty
                  Raw and Unwashed
                  @goosehd
                  Joined:

                  @goosehd I think that's all fair to include as context in the discussion, I just immediately get turned off by seeing only store credit offered under a return policy as I want flexibility in purchasing, especially in a situation like this.

                  Plenty of stockists carried this shirt, but if I had $400 of store credit at one and they sold out my size before I could purchase, then it did me zero good and it may be months or years until I find something I want to purchase from them. Having that much cash "tied up" is a deal breaker for me.

                  I'd almost rather see them offer an adder that allows it to be returned. Say 5% on top of the purchase price that "turns on" the refund option. That way, the customers that know what they want pay retail and the people that aren't 100% sure get to give it a go without overly hurting the business by making them eat all the costs associated with taking the return.

                  But maybe that presents additional challenges I'm not thinking of at the moment....

                  last edited by goosehdG GerminalG 2 Replies Last reply Reply Quote 2
                  • goosehdG
                    goosehd
                    Mod Squad
                    @Watty
                    Joined:

                    @Watty …credit card fees alone are 3.5% (just looked and the current general rates are 1.5%-4%) and higher on every transaction. 5% in the big scheme wouldn’t touch the amount lost on transactions. I can’t say for certain how much every retailer loses, but I would say it’s much higher than what most people would think.

                    "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                    last edited by goosehd 1 Reply Last reply Reply Quote 2
                    • GerminalG
                      Germinal
                      @Watty
                      Joined:

                      @Watty I agree. I think re stocking fees and Shipping costs for the customer when the item is not replaced is a good balance.
                      The prices we pay include the iron heart customer service experience imho.

                      last edited by W 1 Reply Last reply Reply Quote 1
                      • GerminalG
                        Germinal
                        @JerkStore
                        Joined:

                        @JerkStore looks great ! Enjoy breaking it ! After 24h it gets even better 😃

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AnesthetistA
                          Anesthetist
                          見習いボス
                          Joined:

                          IMG_8072.jpeg
                          IMG_8076.jpeg
                          IMG_8077.jpeg

                          Sorry for the rubbish picture, it’s kind of dark here and I’m home alone. I’m glad I sized up to an XL, I’m not sure I could’ve pulled off the shoulders on a large.

                          One thing I’ve noticed that I’m not fond of both sleeves have a very pronounced fold mark running down them. Anybody else’s?

                          IG: bluehandsslim

                          last edited by todyT J Tago MagoT TwistlockT RubyRaeR 6 Replies Last reply Reply Quote 7
                          • todyT
                            tody
                            啓蒙家
                            @Anesthetist
                            Joined:

                            @Anesthetist said in IHSH-397-IND - 21oz Sashiko Work Shirt - Indigo:

                            One thing I’ve noticed that I’m not fond of both sleeves have a very pronounced fold mark running down them. Anybody else’s?

                            That's what I was referring to in my post somewhere above, that they were fading on the hanger. Many of the shirts had it, probably from rubbing during transport.

                            last edited by 1 Reply Last reply Reply Quote 2
                            • J
                              jimboss
                              Raw and Unwashed
                              @Anesthetist
                              Joined:

                              @Anesthetist my left sleeve has a major fold / crease in it as well. As if it was folded then stitched on the cuff? right sleeve isn't as noticeable.

                              SdDq50Y.jpeg

                              last edited by jimboss 1 Reply Last reply Reply Quote 1
                              • Tago MagoT
                                Tago Mago
                                Mod Squad
                                @Anesthetist
                                Joined:

                                @Anesthetist mine has fold marks on the sleeves as well, though not as pronounced as yours. I'm reasonably confident they will become less noticeable with wear and wash, so I don't really mind them. I've had similar vertical fades after washing my denim but they've disappeared as well. It's all part of the journey for me

                                last edited by 1 Reply Last reply Reply Quote 1
                                • Mister_BrueM
                                  Mister_Brue
                                  Raw and Unwashed
                                  Joined:
                                  This post is deleted!
                                  last edited by 1 Reply Last reply Reply Quote 2
                                  • W
                                    Watty
                                    Raw and Unwashed
                                    @Germinal
                                    Joined:

                                    @Germinal For sure. All else aside, I have no issue with being required to pay for my return shipping, especially in cases where a "free shipping" threshold was triggered on the part of the retailer.

                                    @goosehd I mean, we have to start somewhere and I just picked 5% as it seemed at least somewhat reasonable. If the idea is they lose X on every sale, then surely inflating the price X is taken from would be better than simply basing it on retail. But sure, I would agree that the overhead costs generally are probably much higher than we'd think.

                                    Being completely honest, sometimes I wonder how certain outfits can even stay in business maintaining a brick and mortar....but that's a much larger conversation around costs and margins.

                                    last edited by Watty 1 Reply Last reply Reply Quote 0
                                    • Tago MagoT
                                      Tago Mago
                                      Mod Squad
                                      @Anesthetist
                                      Joined:

                                      @Anesthetist by the way, great fit!

                                      last edited by AnesthetistA 1 Reply Last reply Reply Quote 1
                                      • AnesthetistA
                                        Anesthetist
                                        見習いボス
                                        @Tago Mago
                                        Joined:

                                        @Tago-Mago thanks! I Will get better photos whenever the wife gets home.

                                        @tody In my excitement to see pics, I must’ve missed that! It doesn’t really irritate me, I know it will settle down, but I was a little surprised

                                        IG: bluehandsslim

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • TwistlockT
                                          Twistlock
                                          啓蒙家
                                          @Anesthetist
                                          Joined:

                                          @Anesthetist , i see some marks on mine, right sleeve only. Could be from having them folded in a suitcase for a coupe of days. Don't mind them, think they will disappear over time.1000027205.jpg 1000027204.jpg

                                          last edited by Twistlock MizmazzleM 1 Reply Last reply Reply Quote 2
                                          • MizmazzleM
                                            Mizmazzle
                                            見習いボス
                                            @Twistlock
                                            Joined:

                                            @Twistlock I’m looking at the stacking on your sleeve. Do you think this fabric would produce some
                                            Deep stacks?

                                            In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                                            last edited by TwistlockT 1 Reply Last reply Reply Quote 1
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