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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
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    • SeulS
      Seul
      Joined:

      If they're asking, there's probably no invoice in the package… So yeah: lie. But find out what they have first... Ask 'm what they need exactly, play dumb...

      last edited by 1 Reply Last reply Reply Quote 0
      • L
        LandoCal126 0
        Banned
        Joined:

        Thank you guys for the thoughts. Gonna go with Seul's advice ad see what they have and are looking for. Think I am going to try the "gift from friend" route…

        last edited by 1 Reply Last reply Reply Quote 0
        • SeulS
          Seul
          Joined:

          Yeah: last time I played ball with those tossers it cost me 211 €…

          last edited by 1 Reply Last reply Reply Quote 0
          • L
            LandoCal126 0
            Banned
            Joined:

            No way?!?!? On one item?!?!?

            last edited by 1 Reply Last reply Reply Quote 0
            • SeulS
              Seul
              Joined:

              Aye lad - one fecking item. So LIE. Feck 'm… They ain't the rozzers...

              last edited by 1 Reply Last reply Reply Quote 0
              • L
                LandoCal126 0
                Banned
                Joined:

                Oh LIE I will! If they ever pick up the phone…

                last edited by 1 Reply Last reply Reply Quote 0
                • taksahaT
                  taksaha
                  Joined:

                  Custom fees really suck. If I buy a shirt from outside the European Union, I have to pay 12 % customs and 25 % VAT on top of the shirt's value (value incl. shipping and aforementioned customs!) + a fee of 30 $. A 250 $ shirt from the US would end up costing me 380 $. It's absolutely ridiculous, and they catch it 95 % of the time.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • O
                    Omega Man
                    Haraki san Student
                    Joined:

                    Gee, I thought Canadian custom was bad.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • ChrisC
                      Chris
                      Raw and Unwashed
                      Joined:

                      When I bought my pair of Tricker's, customs was surprisingly reasonable- about $13.  But then DHL charged me nearly $30 in fees, the bastards.  International purchases are such a frigging crapshoot.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        Takasha, ship to me in UK, they are way more lax here, then I can ship to you no probs as we are both EU..G

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                        • SeulS
                          Seul
                          Joined:

                          I was about to offer the same…

                          last edited by 1 Reply Last reply Reply Quote 0
                          • BlackheartB
                            Blackheart
                            Joined:

                            +1 Chris, last jacket I ordered from Aero UPS hit me with $34.50 in customs fees. When I ordered my wallet
                            from Japan about two weeks ago no customs fees. That was sent by mail though and it sat in customs for
                            two days…Go figure. :-\

                            last edited by 1 Reply Last reply Reply Quote 0
                            • SeulS
                              Seul
                              Joined:

                              I got you one better…

                              • if people send me a package through 1st Class Int'l Mail (cheapest USPS service), and fill out the custom form correctly: no charge
                              • if people do the same but use Priority Int'l Mail, I receive a 10 € fee stàndard

                              So people: I know 1st Class doesn't come with a tracking #, but please USE it if I ask you to!..  ::)

                              last edited by 1 Reply Last reply Reply Quote 0
                              • taksahaT
                                taksaha
                                Joined:

                                G and Seul - thanks so much for the offer, guys! I will definately let you know - and please do not hesitate to PM me if you need any obscure Danish specialities.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • D
                                  dcg
                                  Joined:

                                  Is it common to encounter UPS exceptions in international shipments?  I've placed two orders from IHUK and have received four exceptions between them!  (Obviously not the fault of anyone at IH; simply curious whether this is common, or if I'm just extremely unlucky).

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                                  • SeulS
                                    Seul
                                    Joined:

                                    Could you explain to my dumb arse what an exception is?..

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                                    • D
                                      dcg
                                      Joined:

                                      ^  😉 You get an email from UPS that's titled "UPS Exception Notification, Tracking Number (your tracking number here)".  Basically notifying you that there has been some sort of cock-up on their end and that your shipment is going to take longer to reach you.

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                                      • SeulS
                                        Seul
                                        Joined:

                                        Oh… Here they just cock up, and tell you nowt about it...

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • D
                                            dcg
                                            Joined:

                                            @Giles:

                                            That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                                            Hopefully not because they are wearing it.  😢  I'm ok with your legs having been (hopefully briefly) in those jeans, G, but no one else's!  😘

                                            last edited by 1 Reply Last reply Reply Quote 0
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