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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    SHIPPING

    The Resource Centre
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    • KatsushinK
      Katsushin
      Joined:

      The tariff rates are wildly different depending on the item.  Might want to look it up.
      I think the tshirts were like more than double the rate of pants…

      last edited by 1 Reply Last reply Reply Quote 0
      • SeulS
        Seul
        Joined:

        If they're asking, there's probably no invoice in the package… So yeah: lie. But find out what they have first... Ask 'm what they need exactly, play dumb...

        last edited by 1 Reply Last reply Reply Quote 0
        • L
          LandoCal126 0
          Banned
          Joined:

          Thank you guys for the thoughts. Gonna go with Seul's advice ad see what they have and are looking for. Think I am going to try the "gift from friend" route…

          last edited by 1 Reply Last reply Reply Quote 0
          • SeulS
            Seul
            Joined:

            Yeah: last time I played ball with those tossers it cost me 211 €…

            last edited by 1 Reply Last reply Reply Quote 0
            • L
              LandoCal126 0
              Banned
              Joined:

              No way?!?!? On one item?!?!?

              last edited by 1 Reply Last reply Reply Quote 0
              • SeulS
                Seul
                Joined:

                Aye lad - one fecking item. So LIE. Feck 'm… They ain't the rozzers...

                last edited by 1 Reply Last reply Reply Quote 0
                • L
                  LandoCal126 0
                  Banned
                  Joined:

                  Oh LIE I will! If they ever pick up the phone…

                  last edited by 1 Reply Last reply Reply Quote 0
                  • taksahaT
                    taksaha
                    Joined:

                    Custom fees really suck. If I buy a shirt from outside the European Union, I have to pay 12 % customs and 25 % VAT on top of the shirt's value (value incl. shipping and aforementioned customs!) + a fee of 30 $. A 250 $ shirt from the US would end up costing me 380 $. It's absolutely ridiculous, and they catch it 95 % of the time.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • O
                      Omega Man
                      Haraki san Student
                      Joined:

                      Gee, I thought Canadian custom was bad.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • ChrisC
                        Chris
                        Raw and Unwashed
                        Joined:

                        When I bought my pair of Tricker's, customs was surprisingly reasonable- about $13.  But then DHL charged me nearly $30 in fees, the bastards.  International purchases are such a frigging crapshoot.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          Takasha, ship to me in UK, they are way more lax here, then I can ship to you no probs as we are both EU..G

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • SeulS
                            Seul
                            Joined:

                            I was about to offer the same…

                            last edited by 1 Reply Last reply Reply Quote 0
                            • BlackheartB
                              Blackheart
                              Joined:

                              +1 Chris, last jacket I ordered from Aero UPS hit me with $34.50 in customs fees. When I ordered my wallet
                              from Japan about two weeks ago no customs fees. That was sent by mail though and it sat in customs for
                              two days…Go figure. :-\

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SeulS
                                Seul
                                Joined:

                                I got you one better…

                                • if people send me a package through 1st Class Int'l Mail (cheapest USPS service), and fill out the custom form correctly: no charge
                                • if people do the same but use Priority Int'l Mail, I receive a 10 € fee stàndard

                                So people: I know 1st Class doesn't come with a tracking #, but please USE it if I ask you to!..  ::)

                                last edited by 1 Reply Last reply Reply Quote 0
                                • taksahaT
                                  taksaha
                                  Joined:

                                  G and Seul - thanks so much for the offer, guys! I will definately let you know - and please do not hesitate to PM me if you need any obscure Danish specialities.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • D
                                    dcg
                                    Joined:

                                    Is it common to encounter UPS exceptions in international shipments?  I've placed two orders from IHUK and have received four exceptions between them!  (Obviously not the fault of anyone at IH; simply curious whether this is common, or if I'm just extremely unlucky).

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                                    • SeulS
                                      Seul
                                      Joined:

                                      Could you explain to my dumb arse what an exception is?..

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • D
                                        dcg
                                        Joined:

                                        ^  😉 You get an email from UPS that's titled "UPS Exception Notification, Tracking Number (your tracking number here)".  Basically notifying you that there has been some sort of cock-up on their end and that your shipment is going to take longer to reach you.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • SeulS
                                          Seul
                                          Joined:

                                          Oh… Here they just cock up, and tell you nowt about it...

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            That does seem to be a higher incidence than i would expect.  I've had a look and it appears that your stuff is missing trucks and aircraft, I guess 6 lbs of IH gear slows the poor feckers down…..

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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