BS-10 - GOOD ART HLYWD Model 10 Bracelet

[Daniel San]

@gazza61
so yours is on the other side too and upside down ?

[seawolf]

Here’s mine:

[pechelman]

Fwiw, my AA looks just like the product pics and the pic above with the his initials right side up when oriented that direction. Might be worth an email to them for both, but especially the one missing it.

[gazza61]

@Daniel-San sorry I thought the pic you posted was your one. this is a pic of mine.

[Daniel San]

when I look at my one , I think the one who assembled it just made a mistake. He mixed the right and left side of the clasp mechanism arms.
and on the one from my wife it’s just been forgotten ‍️
@Alex guess there is a possibility to contact them ?

[gazza61]

@Daniel-San they still look great.

[Daniel San]

yes of course they are absolutely beautiful and awesome jewelry.
and they are not cheap , and that’s the point if you ask me.
it’s not a big thing , but it’s something I‘am not 100% happy with to be honest.
I spend lots of money because I want that perfect craftsmanship and quality.
same with denim , that’s why I buy Iron Heart and not Levi’s made in Bangladesh

[pechelman]

Cost aside, and I do agree by the way, but with how protective JW seems about his stuff and wanting to prevent counterfeits and really driving things to perfection he'd probably want to know if nothing else.

[gazza61]

@Daniel-San I get that and I'm the same I personally would reach out to gah and see what they have to say about it. At the end of the day you want to be happy with your purchase. Hope everything gets resolved for you.

[Alex]

@Daniel-San sorry to see this. I actually think you may be best contacting GAH directly to start with, as we have no stock to replace it with nor the wherewithal to repair it. Of course, we could take it back for a refund but I assume your preference is to get it correct.

[Alex]

But if you do want us to do anything, then please drop a note to the shop@ironheart email address

[Daniel San]

@Alex
thank you Alex ! I will contact them and keep you updated.

[Alex]

Clearly we will do whatever we can to support, as you bought from us, but I am hoping they can help you more directly (and faster than having us in the middle too)

[Daniel San]

I know Alex , and I really appreciate

[Matt]

I think it’s garbage. Send it to me, I’ll take it off your hands. You’re welcome.

[Daniel San]

@Alex
Used the contact form on their website and Rachel answered right away
It is like I thought, the arms are symmetrical and can be mounted on each side. So they make us new ones . Don’t know exactly how this will be done and when but it seems that they take it pretty serious . Took some pictures they requested and asked how it continues.
Keep you updated

[natefreezy]

Want to get a Model 10... A or B?

Anyone with an A wish they'd gone B? Anyone with B want an A? How'd you pick if you were actually able to try both?

Thanks!

[pechelman]

Checkout the product photos at the various retailers. They usually provide some different pictures on different models. This has helped me bookend / estimate how big various things actually wear.

Otherwise, this post/picture might be helpful which compares AAAA, AA, and B.
https://www.ironheart.co.uk/forum//post/789513

[Kasi]

@Daniel-San said in BS-10 - GOOD ART HLYWD Model 10 Bracelet:

@Alex
Used the contact form on their website and Rachel answered right away
It is like I thought, the arms are symmetrical and can be mounted on each side. So they make us new ones . Don’t know exactly how this will be done and when but it seems that they take it pretty serious . Took some pictures they requested and asked how it continues.
Keep you updated

They made it. They can fix it

[pechelman]

Not that I really care or am in any rush; has anyone gotten their t-shirt yet? If not, I won't bother asking GA about that order.