BS-10 - GOOD ART HLYWD Model 10 Bracelet

[Alex]

But if you do want us to do anything, then please drop a note to the shop@ironheart email address

[Daniel San]

@Alex
thank you Alex ! I will contact them and keep you updated.

[Alex]

Clearly we will do whatever we can to support, as you bought from us, but I am hoping they can help you more directly (and faster than having us in the middle too)

[Daniel San]

I know Alex , and I really appreciate

[Matt]

I think it’s garbage. Send it to me, I’ll take it off your hands. You’re welcome.

[Daniel San]

@Alex
Used the contact form on their website and Rachel answered right away
It is like I thought, the arms are symmetrical and can be mounted on each side. So they make us new ones . Don’t know exactly how this will be done and when but it seems that they take it pretty serious . Took some pictures they requested and asked how it continues.
Keep you updated

[natefreezy]

Want to get a Model 10... A or B?

Anyone with an A wish they'd gone B? Anyone with B want an A? How'd you pick if you were actually able to try both?

Thanks!

[pechelman]

Checkout the product photos at the various retailers. They usually provide some different pictures on different models. This has helped me bookend / estimate how big various things actually wear.

Otherwise, this post/picture might be helpful which compares AAAA, AA, and B.
https://www.ironheart.co.uk/forum//post/789513

[Kasi]

@Daniel-San said in BS-10 - GOOD ART HLYWD Model 10 Bracelet:

@Alex
Used the contact form on their website and Rachel answered right away
It is like I thought, the arms are symmetrical and can be mounted on each side. So they make us new ones . Don’t know exactly how this will be done and when but it seems that they take it pretty serious . Took some pictures they requested and asked how it continues.
Keep you updated

They made it. They can fix it

[pechelman]

Not that I really care or am in any rush; has anyone gotten their t-shirt yet? If not, I won't bother asking GA about that order.

[gazza61]

@pechelman it says on their website it takes 6 weeks.

[pechelman]

could have sworn it was listed as an "in stock" item when i ordered but maybe i confused it with the other new t-shirt that is "in stock".

I also figured the 4-6 weeks shipping time referenced on their website (assuming this is where you are getting 6 weeks from, because it doesnt say that on my order confirmation) was related to the silver items they actually make and not tshirts, but thanks anyway.

[gazza61]

@pechelman I thought the same,when I double checked because it was taking so long it says 4to6 weeks,never mind it was chucked in with the braclet .

[Kasi]

[Daniel San]

today I dropped our A and AA bracelets at fedex for return. It somehow feels strange to give them away and ship to the US , specially that value. keep fingers crossed that they get there without any trouble ‍️

[pechelman]

I'd like to think GA would take care of you regardless of what happens, especially if you have a tracking number.

[Kasi]

If value more than $800 They will get custom tax United States

[Daniel San]

GAH managed everything. I just printed the return label . So it’s not my business if they have to pay something

[Kasi]

They have a system for returns

Why are you sending back.

[Daniel San]

@Kasi
that’s their system Mo .
Rachel managed it , maybe you know her.
Both were not correctly assembled. l wrote about in this post.