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Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

Free repairs for life, for you, by us.

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  • B
    bryaneidins70
    Iron Heart Deity
    Joined: 24 Feb 2017

    @den1mhead…..Thank you Barcley, I will get the form filled out.

    'Fail we may…Sail we must'

    last edited by 14 Nov 2020, 06:51 1 Reply Last reply Reply Quote 0
    • P
      Pips78
      Joined: 24 Mar 2017

      What's the latest with this service is it still available

      last edited by 28 Feb 2021, 07:50 1 Reply Last reply Reply Quote 0
      • F
        Filthy2123ozjunkie
        見習いボスー
        Joined: 21 Jan 2013

        https://www.instagram.com/p/CPCbfM8j4n-/?utm_medium=copy_link

        Thanks so much @Chesson you did an amazing job!! And thanks to @Alex and @Giles for being so awesome even offering this service. ❤️❤️❤️❤️

        last edited by 19 May 2021, 02:38 1 Reply Last reply Reply Quote 0
        • A
          Alex
          IHUK Crew
          Joined: 28 Sept 2009

          Nice work

          last edited by 19 May 2021, 08:13 1 Reply Last reply Reply Quote 0
          • D
            Denimminer
            Raw and Unwashed
            Joined: 22 Oct 2019

            Those of you from USA that have sent in, what's the cheapest way to send them?

            last edited by 10 Jul 2022, 22:13 1 Reply Last reply Reply Quote 0
            • G
              Giles
              IHUK Crew
              Joined: 22 Sept 2009

              Using our shipping:

              https://www.ironheartamerica.com/returns-shipping/shipping-return-int.html

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 11 Jul 2022, 06:24 1 Reply Last reply Reply Quote 0
              • H
                hoppy_IPA
                Raw and Unwashed
                Joined: 24 Feb 2019

                Just got my 555-XHSib back from repair. IIRC they were sent off from Idaho on March 1st so 2 month turn around. Not bad considering all the work done: Belt-loop bar tack, holes in the back pocket/crotch/knee & a ripped out front pocket.

                Big thanks for this awesome service Iron Heart!

                last edited by 1 May 2023, 23:22 1 Reply Last reply Reply Quote 3
                • W
                  Walery Smirnoff
                  The Unwoven
                  Joined: 15 May 2023

                  I am shocked by such a cool service from IH. Too bad it's not available right now. I live on the dark side of the moon. I will protect my Iron Heart

                  last edited by 9 Jun 2023, 07:50 1 Reply Last reply Reply Quote 0
                  • T
                    T4920
                    見習いボス
                    Joined: 27 Apr 2022

                    Not available now? I was under the impression this is still a thing.

                    “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                    last edited by 9 Jun 2023, 07:58 1 Reply Last reply Reply Quote 0
                    • G
                      Graham
                      IHUK Crew
                      Joined: 8 May 2014

                      @Walery-Smirnoff

                      I can not find any repair request from you on our system. Are you referring to the no shipping to and from Russia at this time? We are sorry about that and look forward to any repairs we can provide for you once normal shipping resumes.

                      You could always have them sent to us and back from a friend / relative in another country that we service via UPS?

                      @T4920 Repairs are very much still a thing. @JoshC killing it every day.

                      @gmac_ironheart
                      🤘

                      last edited by 9 Jun 2023, 08:02 1 Reply Last reply Reply Quote 3
                      • W
                        Walery Smirnoff
                        The Unwoven
                        Joined: 15 May 2023

                        My IHs are still new. 25 oz withstands the roughest weather and mud. But sooner or later my jeans will give up. And no one knows how to repair them here in the outback of Russia. Now is a difficult time, unfortunately. I will take care of them.

                        last edited by 9 Jun 2023, 08:09 1 Reply Last reply Reply Quote 0
                        • R
                          Richard
                          Raw and Unwashed
                          Joined: 8 Aug 2020

                          Four year old 555-01’s just back from being repaired. Two crotch holes gone, and another couple I hadn’t noticed. Thanks, fellas. Really great job. Appreciated.

                          last edited by 27 Sept 2023, 11:52 1 Reply Last reply Reply Quote 2
                          • S
                            seawolf
                            Mod Squad
                            Joined: 28 Oct 2011

                            I suppose I should check-in as well. I sent in my beloved 10-year old XHS and a pair of 634S for various holes and pocket bag damage, and both pairs came back looking great! Thank you IHUK! Also, pro tip: If you take advantage of IKUK's free shipping with a purchase of $200 or more, you can get your repaired items a free plane ticket home 😉

                            “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                            @zeebeeleather

                            last edited by 27 Sept 2023, 12:44 1 Reply Last reply Reply Quote 4
                            • T
                              T4920
                              見習いボス
                              Joined: 27 Apr 2022

                              I know this doesn't specifically concern repairs, but would you guys hem non IH jeans (for a price of course) if I was to send them to you? Got a pair with a mean bleach stain above the cuff that I'd like turned into shorts!

                              “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                              last edited by 28 Sept 2023, 08:39 A 1 Reply Last reply 28 Sept 2023, 08:44 Reply Quote 0
                              • A
                                Alex
                                IHUK Crew
                                @T4920
                                Joined: 28 Sept 2009

                                @T4920 Absolutely, we have two services - one free when you order at checkout, the other paid when you need a pair of IH or non-IH jeans hemmed after purchase:

                                https://www.ironheart.co.uk/hemming-service/

                                last edited by 28 Sept 2023, 08:44 T 1 Reply Last reply 28 Sept 2023, 08:48 Reply Quote 0
                                • T
                                  T4920
                                  見習いボス
                                  @Alex
                                  Joined: 27 Apr 2022

                                  @Alex Cheers Alex. I'm in no rush but when the time comes to send some jeans in for repair, I'll throw in the other pair to be hemmed.

                                  “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                                  last edited by 28 Sept 2023, 08:48 1 Reply Last reply Reply Quote 0
                                  • Tago MagoT
                                    Tago Mago
                                    Mod Squad
                                    Joined: 16 Jan 2021

                                    How does the repair service work for EU residents? Standard return shipping?

                                    last edited by 28 Sept 2023, 09:51 A 1 Reply Last reply 28 Sept 2023, 11:15 Reply Quote 2
                                    • A
                                      Alex
                                      IHUK Crew
                                      @Tago Mago
                                      Joined: 28 Sept 2009

                                      @Tago-Mago Same as every other country, you just need to purchase the relevant returns shipping label to the site you check out on

                                      last edited by 28 Sept 2023, 11:15 1 Reply Last reply Reply Quote 1
                                      • T
                                        T4920
                                        見習いボス
                                        Joined: 27 Apr 2022

                                        PXL_20240207_200001784.jpg

                                        I have small holes forming on two pairs (UHF and 21oz SBG) in roughly the same spot, I want to address the issue before it gets any worse.

                                        Is this repair possible? I'm conscious the hole may be too close to the constructional stitching in the crotch..

                                        “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                                        last edited by 7 Feb 2024, 20:09 1 Reply Last reply Reply Quote 0
                                        • MattM
                                          Matt
                                          見習いボス
                                          Joined: 4 Oct 2011

                                          I’ve got some similar issues. I was just going to bring them with me in Sept and leave them there.

                                          last edited by 7 Feb 2024, 20:28 T 1 Reply Last reply 7 Feb 2024, 20:34 Reply Quote 0
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