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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Free repairs for life, for you, by us.

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    • P
      Pips78
      Joined:

      Is this service going to be starting again ????

      last edited by 1 Reply Last reply Reply Quote 0
      • ChessonC
        Chesson
        Joined:

        Hi @Pips78

        I have got you on the waiting list and you are in the next batch that we take in. I'm just clearing up the last few that we have here and then I will drop you an email to begin the process on yours. I will be in touch soon.

        IG: @alexchesson_

        last edited by 1 Reply Last reply Reply Quote 0
        • F
          Flannel
          Joined:

          Your customer service is already next-level. Now you’re just showing off.

          last edited by 1 Reply Last reply Reply Quote 0
          • C
            Costch
            Joined:

            I understand that this service is only offered on denim products, is there any chance that it might ever be offered on duck? I have a pair of 666D with some fraying in the seat and some loose stitches at the crotch seam (~4 years of wear). The fraying at the seat (right side specifically, immediately left of the pocket) is the only consistent problem area I've had in my IH jeans. 666S-BK have the exact same wear, but no blowouts or substantial fraying anywhere else. Has anybody else had blowouts in the seat like this? I don't recall it being an issue with any other brand of jeans - granted they all fell apart elsewhere much more quickly. I suppose that this could be because IH spaces the rear pockets out more towards the outseam thus removing some of the buffer that the pockets might provide. Or maybe I just have a particularly boney butt  😃

            last edited by 1 Reply Last reply Reply Quote 0
            • ChessonC
              Chesson
              Joined:

              @Costch repairing the duck canvas is not quite as straight forward as the denim. It can certainly be done, but it will not blend in quite the same. If you would like to send in some photos using the repair form I will happily take a look at them for you and see what I can do.

              IG: @alexchesson_

              last edited by 1 Reply Last reply Reply Quote 0
              • C
                Costch
                Joined:

                Awesome, I'll do that. Thanks Chesson!

                last edited by 1 Reply Last reply Reply Quote 0
                • bryaneidins70B
                  bryaneidins70
                  Iron Heart Deity
                  Joined:

                  Are you back repairing yet?

                  'Fail we may…Sail we must'

                  last edited by 1 Reply Last reply Reply Quote 0
                  • den1mheadD
                    den1mhead
                    Raw and Unwashed
                    Joined:

                    @bryaneidins70:

                    Are you back repairing yet?

                    @bryaneidins70 in the absence of an answer from any of the IHUK crew I can say that I had a pair of IH jeans and an IH denim jacket repaired by the crew some time in August if my memory serves me correctly. Hope this helps buddy  🙂

                    last edited by 1 Reply Last reply Reply Quote 0
                    • bryaneidins70B
                      bryaneidins70
                      Iron Heart Deity
                      Joined:

                      @den1mhead…..Thank you Barcley, I will get the form filled out.

                      'Fail we may…Sail we must'

                      last edited by 1 Reply Last reply Reply Quote 0
                      • P
                        Pips78
                        Joined:

                        What's the latest with this service is it still available

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Filthy2123ozjunkieF
                          Filthy2123ozjunkie
                          見習いボスー
                          Joined:

                          https://www.instagram.com/p/CPCbfM8j4n-/?utm_medium=copy_link

                          Thanks so much @Chesson you did an amazing job!! And thanks to @Alex and @Giles for being so awesome even offering this service. ❤️❤️❤️❤️

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            Nice work

                            last edited by 1 Reply Last reply Reply Quote 0
                            • D
                              Denimminer
                              Raw and Unwashed
                              Joined:

                              Those of you from USA that have sent in, what's the cheapest way to send them?

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                Using our shipping:

                                https://www.ironheartamerica.com/returns-shipping/shipping-return-int.html

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • hoppy_IPAH
                                  hoppy_IPA
                                  Raw and Unwashed
                                  Joined:

                                  Just got my 555-XHSib back from repair. IIRC they were sent off from Idaho on March 1st so 2 month turn around. Not bad considering all the work done: Belt-loop bar tack, holes in the back pocket/crotch/knee & a ripped out front pocket.

                                  Big thanks for this awesome service Iron Heart!

                                  last edited by 1 Reply Last reply Reply Quote 3
                                  • Walery SmirnoffW
                                    Walery Smirnoff
                                    The Unwoven
                                    Joined:

                                    I am shocked by such a cool service from IH. Too bad it's not available right now. I live on the dark side of the moon. I will protect my Iron Heart

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • T4920T
                                      T4920
                                      見習いボス
                                      Joined:

                                      Not available now? I was under the impression this is still a thing.

                                      “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GrahamG
                                        Graham
                                        IHUK Crew
                                        Joined:

                                        @Walery-Smirnoff

                                        I can not find any repair request from you on our system. Are you referring to the no shipping to and from Russia at this time? We are sorry about that and look forward to any repairs we can provide for you once normal shipping resumes.

                                        You could always have them sent to us and back from a friend / relative in another country that we service via UPS?

                                        @T4920 Repairs are very much still a thing. @JoshC killing it every day.

                                        @gmac_ironheart
                                        🤘

                                        last edited by 1 Reply Last reply Reply Quote 3
                                        • Walery SmirnoffW
                                          Walery Smirnoff
                                          The Unwoven
                                          Joined:

                                          My IHs are still new. 25 oz withstands the roughest weather and mud. But sooner or later my jeans will give up. And no one knows how to repair them here in the outback of Russia. Now is a difficult time, unfortunately. I will take care of them.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • RichardR
                                            Richard
                                            Raw and Unwashed
                                            Joined:

                                            Four year old 555-01’s just back from being repaired. Two crotch holes gone, and another couple I hadn’t noticed. Thanks, fellas. Really great job. Appreciated.

                                            last edited by 1 Reply Last reply Reply Quote 2
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