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Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Free repairs for life, for you, by us.

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  • B
    bryaneidins70
    Iron Heart Deity
    Joined: 24 Feb 2017

    Are you back repairing yet?

    'Fail we may…Sail we must'

    last edited by 13 Nov 2020, 17:05 1 Reply Last reply Reply Quote 0
    • D
      den1mhead
      Raw and Unwashed
      Joined: 6 Oct 2014

      @bryaneidins70:

      Are you back repairing yet?

      @bryaneidins70 in the absence of an answer from any of the IHUK crew I can say that I had a pair of IH jeans and an IH denim jacket repaired by the crew some time in August if my memory serves me correctly. Hope this helps buddy  🙂

      last edited by 13 Nov 2020, 18:20 1 Reply Last reply Reply Quote 0
      • B
        bryaneidins70
        Iron Heart Deity
        Joined: 24 Feb 2017

        @den1mhead…..Thank you Barcley, I will get the form filled out.

        'Fail we may…Sail we must'

        last edited by 14 Nov 2020, 06:51 1 Reply Last reply Reply Quote 0
        • P
          Pips78
          Joined: 24 Mar 2017

          What's the latest with this service is it still available

          last edited by 28 Feb 2021, 07:50 1 Reply Last reply Reply Quote 0
          • F
            Filthy2123ozjunkie
            見習いボスー
            Joined: 21 Jan 2013

            https://www.instagram.com/p/CPCbfM8j4n-/?utm_medium=copy_link

            Thanks so much @Chesson you did an amazing job!! And thanks to @Alex and @Giles for being so awesome even offering this service. ❤️❤️❤️❤️

            last edited by 19 May 2021, 02:38 1 Reply Last reply Reply Quote 0
            • A
              Alex
              IHUK Crew
              Joined: 28 Sept 2009

              Nice work

              last edited by 19 May 2021, 08:13 1 Reply Last reply Reply Quote 0
              • D
                Denimminer
                Raw and Unwashed
                Joined: 22 Oct 2019

                Those of you from USA that have sent in, what's the cheapest way to send them?

                last edited by 10 Jul 2022, 22:13 1 Reply Last reply Reply Quote 0
                • G
                  Giles
                  IHUK Crew
                  Joined: 22 Sept 2009

                  Using our shipping:

                  https://www.ironheartamerica.com/returns-shipping/shipping-return-int.html

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 11 Jul 2022, 06:24 1 Reply Last reply Reply Quote 0
                  • H
                    hoppy_IPA
                    Raw and Unwashed
                    Joined: 24 Feb 2019

                    Just got my 555-XHSib back from repair. IIRC they were sent off from Idaho on March 1st so 2 month turn around. Not bad considering all the work done: Belt-loop bar tack, holes in the back pocket/crotch/knee & a ripped out front pocket.

                    Big thanks for this awesome service Iron Heart!

                    last edited by 1 May 2023, 23:22 1 Reply Last reply Reply Quote 3
                    • W
                      Walery Smirnoff
                      The Unwoven
                      Joined: 15 May 2023

                      I am shocked by such a cool service from IH. Too bad it's not available right now. I live on the dark side of the moon. I will protect my Iron Heart

                      last edited by 9 Jun 2023, 07:50 1 Reply Last reply Reply Quote 0
                      • T
                        T4920
                        見習いボス
                        Joined: 27 Apr 2022

                        Not available now? I was under the impression this is still a thing.

                        “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                        last edited by 9 Jun 2023, 07:58 1 Reply Last reply Reply Quote 0
                        • G
                          Graham
                          IHUK Crew
                          Joined: 8 May 2014

                          @Walery-Smirnoff

                          I can not find any repair request from you on our system. Are you referring to the no shipping to and from Russia at this time? We are sorry about that and look forward to any repairs we can provide for you once normal shipping resumes.

                          You could always have them sent to us and back from a friend / relative in another country that we service via UPS?

                          @T4920 Repairs are very much still a thing. @JoshC killing it every day.

                          @gmac_ironheart
                          🤘

                          last edited by 9 Jun 2023, 08:02 1 Reply Last reply Reply Quote 3
                          • W
                            Walery Smirnoff
                            The Unwoven
                            Joined: 15 May 2023

                            My IHs are still new. 25 oz withstands the roughest weather and mud. But sooner or later my jeans will give up. And no one knows how to repair them here in the outback of Russia. Now is a difficult time, unfortunately. I will take care of them.

                            last edited by 9 Jun 2023, 08:09 1 Reply Last reply Reply Quote 0
                            • R
                              Richard
                              Raw and Unwashed
                              Joined: 8 Aug 2020

                              Four year old 555-01’s just back from being repaired. Two crotch holes gone, and another couple I hadn’t noticed. Thanks, fellas. Really great job. Appreciated.

                              last edited by 27 Sept 2023, 11:52 1 Reply Last reply Reply Quote 2
                              • S
                                seawolf
                                Mod Squad
                                Joined: 28 Oct 2011

                                I suppose I should check-in as well. I sent in my beloved 10-year old XHS and a pair of 634S for various holes and pocket bag damage, and both pairs came back looking great! Thank you IHUK! Also, pro tip: If you take advantage of IKUK's free shipping with a purchase of $200 or more, you can get your repaired items a free plane ticket home 😉

                                “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                @zeebeeleather

                                last edited by 27 Sept 2023, 12:44 1 Reply Last reply Reply Quote 4
                                • T
                                  T4920
                                  見習いボス
                                  Joined: 27 Apr 2022

                                  I know this doesn't specifically concern repairs, but would you guys hem non IH jeans (for a price of course) if I was to send them to you? Got a pair with a mean bleach stain above the cuff that I'd like turned into shorts!

                                  “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                                  last edited by 28 Sept 2023, 08:39 A 1 Reply Last reply 28 Sept 2023, 08:44 Reply Quote 0
                                  • A
                                    Alex
                                    IHUK Crew
                                    @T4920
                                    Joined: 28 Sept 2009

                                    @T4920 Absolutely, we have two services - one free when you order at checkout, the other paid when you need a pair of IH or non-IH jeans hemmed after purchase:

                                    https://www.ironheart.co.uk/hemming-service/

                                    last edited by 28 Sept 2023, 08:44 T 1 Reply Last reply 28 Sept 2023, 08:48 Reply Quote 0
                                    • T
                                      T4920
                                      見習いボス
                                      @Alex
                                      Joined: 27 Apr 2022

                                      @Alex Cheers Alex. I'm in no rush but when the time comes to send some jeans in for repair, I'll throw in the other pair to be hemmed.

                                      “𝑁𝑒𝑣𝑒𝑟 𝑙𝑒𝑡 𝑡ℎ𝑒 𝑓𝑢𝑡𝑢𝑟𝑒 𝑑𝑖𝑠𝑡𝑢𝑟𝑏 𝑦𝑜𝑢. 𝑌𝑜𝑢 𝑤𝑖𝑙𝑙 𝑚𝑒𝑒𝑡 𝑖𝑡, 𝑖𝑓 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡𝑜, 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑤𝑒𝑎𝑝𝑜𝑛𝑠 𝑜𝑓 𝑟𝑒𝑎𝑠𝑜𝑛 𝑤ℎ𝑖𝑐ℎ 𝑡𝑜𝑑𝑎𝑦 𝑎𝑟𝑚 𝑦𝑜𝑢 𝑎𝑔𝑎𝑖𝑛𝑠𝑡 𝑡ℎ𝑒 𝑝𝑟𝑒𝑠𝑒𝑛𝑡.”

                                      last edited by 28 Sept 2023, 08:48 1 Reply Last reply Reply Quote 0
                                      • Tago MagoT
                                        Tago Mago
                                        Mod Squad
                                        Joined: 16 Jan 2021

                                        How does the repair service work for EU residents? Standard return shipping?

                                        last edited by 28 Sept 2023, 09:51 A 1 Reply Last reply 28 Sept 2023, 11:15 Reply Quote 2
                                        • A
                                          Alex
                                          IHUK Crew
                                          @Tago Mago
                                          Joined: 28 Sept 2009

                                          @Tago-Mago Same as every other country, you just need to purchase the relevant returns shipping label to the site you check out on

                                          last edited by 28 Sept 2023, 11:15 1 Reply Last reply Reply Quote 1
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