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Iron Heart Forum
Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

MEET THE IRON HEART CREW

General Chat
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  • N
    neph93
    見習いボス
    Joined: 18 Aug 2014

    ^ great post

    «Over engineered customer service» should be printed on 7.5oz staff tee-shirts.

    “Some of those that work forces
    Are the same that burn crosses”

    • Virginia Woolf
    last edited by 6 Aug 2020, 21:52 1 Reply Last reply Reply Quote 1
    • G
      Giles
      IHUK Crew
      Joined: 22 Sept 2009

      Thanks a lot Jeff.

      @jordanscollected:

      Giles can be concise with his responses,

      Sorry about that  :). In fact, I am banned from the CS system, because my answers, whilst usually (but not always) accurate, are a tad terse.

      @jordanscollected:

      Thanks and keep up the over engineered customer service.

      We will, it is central to what we do and who we are.  When I formulated how we would run the business, I realised that on the web, you can differentiate yourself in 2 ways, 1) Price and/or 2) Customer experience.  We can't do 1, so we absolutely have to do 2….

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 7 Aug 2020, 03:21 1 Reply Last reply Reply Quote 0
      • P
        Palmer
        Iron Heart Deity
        Joined: 4 Jan 2019

        It's nice to learn about more about all guys who I pester with measurement questions over email all the time. Content like this is what sets Iron Heart apart from the rest for me. That and the fact that no other clothing has fit me so well. Cheers boys.

        last edited by 7 Aug 2020, 05:36 1 Reply Last reply Reply Quote 0
        • C
          Chap
          見習いボス
          Joined: 24 May 2016

          Nice pics and great outfits everyone… note to myself: Give your wabash pants more weartime. I really like the look of a well faded wabash.

          God has blessed you richly, so get down on your knees and thank him. Don’t forget the less fortunate or God will personally kick your ass. I’d love to do it for him, but I can’t be everywhere. Willie Nelson

          last edited by 7 Aug 2020, 08:02 1 Reply Last reply Reply Quote 0
          • B
            BD81
            Iron Heart Deity
            Joined: 11 Jan 2019

            Great group of very well dressed and helpful people right there!

            R.I.P. Filthy🤘

            last edited by 7 Aug 2020, 08:21 1 Reply Last reply Reply Quote 0
            • K
              Kasi
              見習いボス
              Joined: 9 Oct 2014

              Iron Heart Crew second to none.. wish them the best over years more to come…

              Sent from my iPhone using Tapatalk

              The world's insane
              While you drink champagne
              And I'm livin' in black rain 4Q 🖕

              last edited by 8 Aug 2020, 22:16 1 Reply Last reply Reply Quote 0
              • A
                AdamJ
                IHUK Crew
                Joined: 29 Jun 2017

                Thanks team!

                The devil is in the detail..

                last edited by 10 Aug 2020, 08:54 1 Reply Last reply Reply Quote 0
                • A
                  Alex_24
                  Haraki san Expert
                  Joined: 31 May 2019

                  @AdamJ:

                  ALEX PADMORE
                  Quick Fire Favourites!
                  Shirt:  Sample IHSH-178 replacement

                  Does this mean that the 178 is also being replaced with the 19oz LHT over-dyed?

                  last edited by 10 Aug 2020, 09:41 1 Reply Last reply Reply Quote 0
                  • A
                    Alex
                    IHUK Crew
                    Joined: 28 Sept 2009

                    The sample i have is out of 18oz vintage. It's a great shirt, but it's not heavy duty enough to truly replace the IHSH-177/178. 19ozLHT samples in both are in the works

                    last edited by 10 Aug 2020, 09:43 1 Reply Last reply Reply Quote 0
                    • A
                      Alex
                      IHUK Crew
                      Joined: 28 Sept 2009

                      Started adding the Japanese crew too….

                      last edited by 11 Aug 2020, 13:18 1 Reply Last reply Reply Quote 0
                      • S
                        SergeyP
                        Joined: 13 Dec 2019

                        Good luck! From Russia with love.

                        Beauty is in the eye of the beholder.

                        last edited by 12 Aug 2020, 17:40 1 Reply Last reply Reply Quote 0
                        • S
                          sonoma
                          Joined: 28 Nov 2017

                          great to see the crew..im a huge IH fan and get my fix(next one this friday) at SESF..PLEASE keep doing what you're doing!! thx mc

                          give peace a chance …..

                          last edited by 12 Aug 2020, 18:44 1 Reply Last reply Reply Quote 0
                          • S
                            Seul
                            Joined: 24 Nov 2009

                            Just look at all those different styles!.. I love how much you can do with one brand (if it's as well focused and though out as IH is)…

                            last edited by 13 Aug 2020, 12:01 1 Reply Last reply Reply Quote 0
                            • O
                              Oaktavia
                              見習いボス
                              Joined: 12 Jun 2019

                              You dudes are rad!

                              IG: electricindigowizard

                              "Possibly splitting hairs, but I consider @Oaktavia to be the beardy, dank High Magus of this denim game…" @neph93

                              WTB: IHJ-72- XL/XXL

                              last edited by 13 Aug 2020, 21:26 1 Reply Last reply Reply Quote 0
                              • topic:timeago-later,29 days
                              • G
                                Giles
                                IHUK Crew
                                Joined: 22 Sept 2009

                                Tom san added….

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 11 Sept 2020, 11:23 1 Reply Last reply Reply Quote 0
                                • topic:timeago-later,about a month
                                • jordanscollectedJ
                                  jordanscollected
                                  啓蒙家
                                  Joined: 13 Nov 2018

                                  @Giles are you guys still hazing/initiating the new employee? Did you give him an IH shirt and then send him around London, and he can't come back till he finds one better?

                                  world tours:
                                  888 Fat guy chocolate WT
                                  Mad Red x2
                                  Wabidashery

                                  last edited by 19 Oct 2020, 13:28 1 Reply Last reply Reply Quote 0
                                  • G
                                    Giles
                                    IHUK Crew
                                    Joined: 22 Sept 2009

                                    We are not that mean…..

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 19 Oct 2020, 13:34 1 Reply Last reply Reply Quote 0
                                    • K
                                      Kasi
                                      見習いボス
                                      Joined: 9 Oct 2014

                                      😃 😃 😃 😃

                                      The world's insane
                                      While you drink champagne
                                      And I'm livin' in black rain 4Q 🖕

                                      last edited by 19 Oct 2020, 15:58 1 Reply Last reply Reply Quote 0
                                      • topic:timeago-later,9 days
                                      • AdamCA
                                        AdamC
                                        IHUK Crew
                                        Joined: 12 Jan 2018

                                        @Ben has been added to the first post.

                                        Ben joins us with previous experience working with vintage menswear and has a huge passion for the industry. He will be working on all things customer service so if you have not already, I am sure you will  speak to him and get to know him in the near future.  It has been a long time coming as we interviewed Ben back in February so we are very happy to have him as part of the team!

                                        Please welcome him on board..

                                        last edited by 28 Oct 2020, 16:30 1 Reply Last reply Reply Quote 0
                                        • Paul9221P
                                          Paul9221
                                          啓蒙家
                                          Joined: 19 Apr 2011

                                          Welcome, Ben!

                                          Blanket-line all the things!!!

                                          last edited by 28 Oct 2020, 16:41 1 Reply Last reply Reply Quote 0
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