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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Iron Heart - USA

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    • Megatron1505M
      Megatron1505
      見習いボス
      Joined:

      Somewhere else to add for me to visit in August  😉

      Made in England, clothed in Japan, fed in America and drunk in Belgium !

      last edited by 1 Reply Last reply Reply Quote 0
      • seawolfS
        seawolf
        Mod Squad
        Joined:

        I hope San Diego is on your list brother!

        “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

        @zeebeeleather

        last edited by 1 Reply Last reply Reply Quote 0
        • Megatron1505M
          Megatron1505
          見習いボス
          Joined:

          I’m sure that can be arranged  😎

          Made in England, clothed in Japan, fed in America and drunk in Belgium !

          last edited by 1 Reply Last reply Reply Quote 0
          • BroarkB
            Broark
            Joined:

            Congratulations, hopefully I'll get a chance to make it out to LA sometime to check out the setup.  🙂

            last edited by 1 Reply Last reply Reply Quote 0
            • DstaufferD
              Dstauffer
              啓蒙家
              Joined:

              Looking forward to more details. I will say one of the things I have enjoyed about IHUK is getting precise measurements for pieces I am buying. I am assuming this would still happen with a North American location, excited for the change, but I will miss the specialness I feel I get from IHUK…

              You won’t be satisfied until you wear Iron Heart.

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                ^ Yes, t will be identical in every way from a customer point of view

                You can still buy from IHUK if you like 🙂

                last edited by 1 Reply Last reply Reply Quote 0
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  You will get the same service.  Think of it as one virtual shop.  We will use the same email management system and the same shop software, any employees in the US will spend time in UK to understand how we do what we do.  UK staff will spend time in the US, making sure that the workflow and how the work is done mirrors what is done currently in the UK.

                  We will keep some of the best sellers in the USA, but the majority of the stock will be in the UK (we can't afford to fill another warehouse with over USD500K of inventory  🙂 :))

                  This is how things work at the moment.  Let's assume a west coast purchase.

                  Order comes in at 14:00 PST (that is 20:00 GMT) on Monday, nothing happens to that order until 09:00 Tuesday when we get in the office.  If questions need to be asked, then it is unlikely that the order will ship until Wednesday.

                  And how we envisage:

                  Order comes in at 14:00 PST, the customer is immediately contacted.  Issues resolved.  We can then ship Monday if product is the US or Tuesday if it is in the UK.

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • DstaufferD
                    Dstauffer
                    啓蒙家
                    Joined:

                    Thanks for the reassurance! I know you all will take care of us and you wouldn’t be undertaking such a venture if the world class level of customer service couldn’t stay intact…just me being selfish given how big a part IH plays in my life (obviously nothing compared to you all).

                    I’m happy for you all and the growth of IH!

                    You won’t be satisfied until you wear Iron Heart.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • goosehdG
                      goosehd
                      Mod Squad
                      Joined:

                      I hope that I still can purchase from IH-UK.  The customer service is unbeatable.  I can’t put into words what a pleasure it is dealing with you guys.  Every question answered, every measurement spot on, and the advice and assistance can not be equaled.

                      You guys are the benchmark for customer service!!

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

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                      • DstaufferD
                        Dstauffer
                        啓蒙家
                        Joined:

                        ^ from the sounds of it, that is the case…although I am sure they will get some great personalities for the IHUS crew  🙂

                        You won’t be satisfied until you wear Iron Heart.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          If we do this right, you won't know where you are buying from.  If it's not seamless, we've screwed up….

                          You can, of course, buy from wherever you want, but I'm hoping that it won't make any difference....

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • DstaufferD
                            Dstauffer
                            啓蒙家
                            Joined:

                            It should be a huge feather in your cap G that you have immediate-gratification-Americans who are saying that even with the option of purchasing from a N. American location, they will still prefer to buy from across the pond….

                            You won’t be satisfied until you wear Iron Heart.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • DionD
                              Dion
                              Joined:

                              I am a bit worried about the Brexit. If it actually happens, will you guys remain in the UK as a second branch or move completely to the US then?

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                If we have to (and no one know's what will actually happen), we will open up an operation in The EU.  @Madame Buttonfly and I have already scouted locations and have some great options….

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • gaseousclayG
                                  gaseousclay
                                  Joined:

                                  I don't suppose you could share a sneak peek of the two lines you're starting? I'm curious if the style of clothing will be similar to what IH is putting out now.

                                  Sent from my SPH-L710 using Tapatalk

                                  WTB:
                                  IHSH-129 size L (blue)
                                  IHSH-19

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • gaseousclayG
                                    gaseousclay
                                    Joined:

                                    Also, any particular reason why you chose LA over other cities? Is LA considered the garment capital of the US?

                                    Sent from my SPH-L710 using Tapatalk

                                    WTB:
                                    IHSH-129 size L (blue)
                                    IHSH-19

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      You're right, I can't.  🙂 🙂

                                      Because we are taking space in Ken's Factory which is in Long Beach.

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        Oh wait, we have something we can share.  @Alex please can you find pics of the Iron Heart Racing perforated jacket

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Clint_DC
                                          Clint_D
                                          啓蒙家
                                          Joined:

                                          This is definitely some exciting news!  I'll have to put LA back on my vacation radar and try to make it out sooner rather than later!

                                          ATX IH Hoarder

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • S
                                            Snowy
                                            Joined:

                                            Great to see this coming together. This is a huge step. I assume IHR will mostly be stocked in the US if it's aimed at the local market? Really cool to see your hard work over the years of building and establishing scalable process pay off.

                                            last edited by 1 Reply Last reply Reply Quote 0
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