New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[IH-GARY]

I just used the comparison tool to check against the new 555N measurements, but the 3 fits I was looking for did not appear as options: 555 21oz, 555 XHS and 555 14oz. I thought these would be popular choices for 555 comparisons but they do not appear in the drop down.

[AdamJ]

@IH-GARY Cheers Gary, will take a further look and see if we can bump the popular denims. If you increase the specificity of your search, do you get the results you expect?

[AdamJ]

@Gavin666 Thanks this is useful feedback, I will do some testing internally then pass on to our developers

[IH-GARY]

@AdamJ Not really. I checked the main shop search function and the results are the same. Commercially I would have expected as a minimum the search function to return the 21oz flagship jean on a search instruction of 555 21.

[Alex]

@IH-GARY said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

search function to return the 21oz flagship jean on a search instruction of 555 21

We replicated this after your first comment, and @AdamJ is looking into why that does not trigger as expected

[bluemantra]

Anyone else have trouble using gift card codes?

[pechelman]

The forum running/loading really slow for anyone else?

[SKT]

@pechelman yes. Has for a few days off and on

[Denman John]

Same here - running slow the past couple of days.

[Mizmazzle]

@bluemantra oh shoot. Hope it works on Tuesday. Have some I plan to use on a short sleeve shirt.

@Denman-John @pechelman @SKT its been super slow and glitchy for me as well the last week.

[AdamJ]

@bluemantra What issue are you having specifically? We are aware of an issue (fix in progress) of the codes not appearing at checkout, but they are in the system. If you have forgotten the code let me know

[AdamJ]

@pechelman Yes, was noted this morning and has been reported, sorry for any inconvenience

[CosmoSix5]

@pechelman yes. Was waiting to mention it. Seems to have persistence.

[Karol]

I also experience the forum to be super slow last couple of days.

[Alex]

Yep, same for us, but sadly we have not managed to get anyone to work on it over the bank holiday weekend from the developer team

[Tobi]

Apologies if this was mentioned already: table in compare function is shifted one up, with size/tag filled with the value for shoulder measurement.

[Alex]

@Tobi thank you, i clocked this last week on some jeans too. I think @AdamJ has a fix lined up

[Kasi]

@Alex

Place an order, no note can be added for instructions.

So had to email.

Also the forum running slower at certain times.

[Daniel San]

the forum is running slow at the moment and over the weekend.

[Luijim78]

yes, like Mo and Daniel the forum runs very badly for me , extremely slow and often out of sync