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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      @bluemantra
      Joined:

      @bluemantra What issue are you having specifically? We are aware of an issue (fix in progress) of the codes not appearing at checkout, but they are in the system. If you have forgotten the code let me know

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @pechelman
        Joined:

        @pechelman Yes, was noted this morning and has been reported, sorry for any inconvenience

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 1
        • CosmoSix5C
          CosmoSix5
          Haraki san Prodigy
          @pechelman
          Joined:

          @pechelman yes. Was waiting to mention it. Seems to have persistence.

          WTB Brund Flannel 2 or 3x

          last edited by 1 Reply Last reply Reply Quote 1
          • KarolK
            Karol
            啓蒙家
            Joined:

            I also experience the forum to be super slow last couple of days.

            Favorite:
            IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
            IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
            IHV-44-BLK | IHV-02-BLK
            IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

            last edited by 1 Reply Last reply Reply Quote 1
            • AlexA
              Alex
              IHUK Crew
              Joined:

              Yep, same for us, but sadly we have not managed to get anyone to work on it over the bank holiday weekend from the developer team

              last edited by 1 Reply Last reply Reply Quote 2
              • TobiT
                Tobi
                Haraki san Prodigy
                Joined:

                Apologies if this was mentioned already: table in compare function is shifted one up, with size/tag filled with the value for shoulder measurement.

                image.png

                last edited by AlexA 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @Tobi
                  Joined:

                  @Tobi thank you, i clocked this last week on some jeans too. I think @AdamJ has a fix lined up

                  last edited by 1 Reply Last reply Reply Quote 1
                  • KasiK
                    Kasi
                    見習いボス
                    Joined:

                    @Alex

                    Place an order, no note can be added for instructions.

                    So had to email.

                    Also the forum running slower at certain times.

                    The world's insane
                    While you drink champagne
                    And I'm livin' in black rain 4Q 🖕

                    last edited by AlexA 1 Reply Last reply Reply Quote 1
                    • Daniel SanD
                      Daniel San
                      見習いボス
                      Joined:

                      the forum is running slow at the moment and over the weekend.

                      last edited by 1 Reply Last reply Reply Quote 2
                      • Luijim78L
                        Luijim78
                        啓蒙家
                        Joined:

                        yes, like Mo and Daniel the forum runs very badly for me 😔, extremely slow and often out of sync

                        last edited by 1 Reply Last reply Reply Quote 1
                        • popvultureP
                          popvulture
                          見習いボス
                          Joined:

                          I noticed it, too.

                          WTB
                          IHSH-IHG-BLK XXL
                          Sugar Cane Coke Stripe SS L charcoal

                          last edited by 1 Reply Last reply Reply Quote 2
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            see about 5 edit 7 posts up

                            last edited by Alex 1 Reply Last reply Reply Quote 1
                            • AlexA
                              Alex
                              IHUK Crew
                              @Kasi
                              Joined:

                              @Kasi said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                              Place an order, no note can be added for instructions.

                              What device - I think we struggled to replicate this last time it was mentioned

                              last edited by KasiK 1 Reply Last reply Reply Quote 0
                              • Sir_Cuffs-a-LotS
                                Sir_Cuffs-a-Lot
                                The Unwoven
                                Joined:

                                If you’re logged into the Shop app on your phone it skips the section where you can leave a message (for faster checkout). If you logout, or click checkout as guest, it takes you to the page where you can leave a note. Thanks, @Graham 👍

                                last edited by 1 Reply Last reply Reply Quote 2
                                • MizmazzleM
                                  Mizmazzle
                                  見習いボス
                                  Joined:

                                  It seems to me the forum is operating much faster now!!

                                  In the easy chair with my boots on, melted whiskey in my hand. Could'na been asleep for more than three hours...time to go to work again...

                                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    @Mizmazzle
                                    Joined:

                                    @Mizmazzle yeah, agreed, but we cannot take any credit for that - just seems to be working again, still no news from the dev team.

                                    Could have been another DDoS thing, could have been the nodebb software, not really sure.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      Joined:

                                      It's still hit and miss from my end...

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • KasiK
                                        Kasi
                                        見習いボス
                                        @Alex
                                        Joined:

                                        @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        @Kasi said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        Place an order, no note can be added for instructions.

                                        What device - I think we struggled to replicate this last time it was mentioned

                                        @alex am using iPhone 16 pro.

                                        The world's insane
                                        While you drink champagne
                                        And I'm livin' in black rain 4Q 🖕

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • SKTS
                                          SKT
                                          見習いボス
                                          Joined:

                                          I’m still have captcha problems logging in on DuckDuckGo. No problem with Firefox and no problem with other retail sites that use Shopify

                                          Looks like this. I have cleared everything and turned off protections
                                          IMG_9671.jpeg

                                          last edited by SKT AlexA 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            @SKT
                                            Joined:

                                            @SKT i don't think this is an "us" problem that we can fix, it seems to be an issue with CAPCHA and Duck Duck Go, and we have no control over either to the best of my knowledge. @AdamJ can confirm, but we have not set anything up for CAPCHA, it is a Shopify thing, not an Iron Heart thing.

                                            Fundamentally, though, using ad blockers or cookie blockers etc will impact your online experience in some capacity, this perhaps is one of those such times.

                                            Are you able to continue to use Firefox to browse Iron Heart?

                                            last edited by Alex SKTS 1 Reply Last reply Reply Quote 1
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