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    Spring/Summer 2026 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • N
      nrtphotos
      Raw and Unwashed
      Joined:

      Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

      last edited by 1 Reply Last reply Reply Quote 0
      • catdad1C
        catdad1
        Raw and Unwashed
        Joined:

        Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
        Screenshot 2026-02-05 104159.png

        last edited by AdamJA 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:
          This post is deleted!
          last edited by 1 Reply Last reply Reply Quote 0
          • goosehdG
            goosehd
            Mod Squad
            Joined:

            @AdamJ Heads up

            “Not all of us can do great things. But we can do small things with great love.”

            last edited by 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              @catdad1
              Joined:

              @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

              As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

              If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

              Also, are you signed in to your customer account? A long shot but it might be remembering your selection

              The devil is in the detail..

              last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
              • catdad1C
                catdad1
                Raw and Unwashed
                @AdamJ
                Joined:

                @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                Thank you for the quick response.

                last edited by AdamJA 1 Reply Last reply Reply Quote 0
                • AdamJA
                  AdamJ
                  IHUK Crew
                  @catdad1
                  Joined:

                  @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 2
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