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    IRON HEART WEBSITE V5 - NEW WEBSITE LAUNCHING 18TH JANUARY

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    • GraemeG
      Graeme
      啓蒙家
      Joined:

      In the outlet, a few items are listed with multiple colours. For example.

      https://www.ironheart.co.uk/outlet/ih-801.html

      The colour indicator doesn't show which is selected when on my mobile device. (Pixel 3XL, running Chrome.) They're also quite small, making it hard to select them.

      I'd suggest spacing the colour circles a bit wider, and adding a border or some other indicator to show which is selected.

      last edited by 1 Reply Last reply Reply Quote 0
      • PalmerP
        Palmer
        Iron Heart Deity
        Joined:

        Couple things:

        My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

        After receiving the news of this, I started looking at things to buy. Now, the item quantity appears when I select a size, but if I go back and forth between sizes the count glitches out and stays on a number between 1 and 9+. For reference, I was looking at the 21oz OD 666 when this happened. This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

        This is good in a way because I don't really know what I want to buy, but definitely not good for customers.

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:

          @Graeme:

          The only issue that I've been having is that the the forum address that I used to use is:

          Thanks, looking into this noiw

          last edited by 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            Joined:

            @Palmer:

            added the item to the cart the page refreshed with nothing in it.

            –

            This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

            Looking at the gift card voucher now.

            IH-666S-21OD quantities are correct on the website, with all sizes being available.

            The devil is in the detail..

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              Joined:

              @Palmer:

              Couple things:

              My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

              This is a new bug, which has been passed on - thank you

              @Palmer:

              After receiving the news of this, I started looking at things to buy. Now, the item quantity appears when I select a size, but if I go back and forth between sizes the count glitches out and stays on a number between 1 and 9+. For reference, I was looking at the 21oz OD 666 when this happened. This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

              We do have stock in all sizes of the 666S-21od - see below.

              In terms of the speed of the numbers updating under the combination selected, overall the site speed and performance are a little lower than usual because of the volume of ongoing work, once all the major kinks are ironed out the performance should be back to full speed and this bug wont persist

              last edited by 1 Reply Last reply Reply Quote 0
              • PalmerP
                Palmer
                Iron Heart Deity
                Joined:

                Thanks guys. After reading this I had a chat with graham but I fall between sizes on that model anyways. I’ll continue to report issues as I try to figure out what to buy, hah!

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  Thanks, @Palmer
                  Your help has been great

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    Joined:

                    @Graeme:

                    The only issue that I've been having is that the the forum address that I used to use is:

                    https://www.ironheart.co.uk/forum

                    But that redirects me to the IH website. I now need to add the trailing backslash.

                    https://www.ironheart.co.uk/forum/

                    Fixed

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      @Alex:

                      @Palmer:

                      Couple things:

                      My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

                      This is a new bug, which has been passed on - thank you

                      Fixed

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @Graeme:

                        In the outlet, a few items are listed with multiple colours. For example.

                        https://www.ironheart.co.uk/outlet/ih-801.html

                        The colour indicator doesn't show which is selected when on my mobile device. (Pixel 3XL, running Chrome.) They're also quite small, making it hard to select them.

                        I'd suggest spacing the colour circles a bit wider, and adding a border or some other indicator to show which is selected.

                        This is fixed now too, though not perfect, the selection is circled in dark grey (see colour brown here).

                        We have asked them to tweak to a clearer indicator

                        last edited by 1 Reply Last reply Reply Quote 0
                        • I
                          Indigo
                          Joined:

                          I’ve nothing to report. The site looks very shnazzy, light, and clean now. Very modern. Really nice facelift.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • S
                            Snowy
                            Joined:

                            Warning Geek Mode  😃

                            Firstly, great to see the site making extensive use of a CDN - Bravo! Loads fast over here. However, it appears the CDN setup was not set to  all locations, which is making content slower to load in places like 'straya ;).

                            TLDR, a setting should be changed in AWS CloudFront to make the site load around 1.5seconds faster over this way. This change will likely cost you $1-2 a month and as they say speed matters with websites. Imagine you'll shave more than 1.5seconds off the photo heavy pages… Details below in full with screenshot of what needs to change.. Feel free to get your folks to chat to me if you'd like, you know how to reach me :).

                            When I look at where the assets are hosted, they are coming from LAX.

                            
                            curl -I -X -H  https://www.ironheart.co.uk/themes/ironheart-v5/assets/cache/theme-f6aeb9165.css |grep cf-pop
                            x-amz-cf-pop: LAX3-C3
                            
                            

                            Doing a look up on the IP's given, they are indeed all in the US - I'm in Australia!

                            
                            $ dig ironheart.co.uk +short                                         [23:39:09]
                            99.84.198.81
                            99.84.198.122
                            99.84.198.55
                            99.84.198.56
                            
                            $ host 99.84.198.122                                                 [23:40:02]
                            122.198.84.99.in-addr.arpa domain name pointer server-99-84-198-122.lax3.r.cloudfront.net.
                            
                            

                            Pinging it, confirms the time taken is going to the US

                            
                            $ ping 99.84.198.122                                                 [23:23:58]
                            PING 99.84.198.122 (99.84.198.122): 56 data bytes
                            64 bytes from 99.84.198.122: icmp_seq=0 ttl=244 time=178.607 ms
                            

                            This is not a CloudFront issue in general, I tested on another CloudFront bucket that is enabled in all regions;

                            
                            curl -I -X -H  https://d1og4zi53x5hwg.cloudfront.net |grep
                            X-Amz-Cf-Pop: SYD1-C2
                            
                            $ dig d1og4zi53x5hwg.cloudfront.net +short                           [23:42:31]
                            13.224.169.84
                            13.224.169.22
                            13.224.169.136
                            13.224.169.122
                            
                            $ host 13.224.169.84                                                 [23:42:33]
                            84.169.224.13.in-addr.arpa domain name pointer server-13-224-169-84.syd1.r.cloudfront.net.
                            
                            $ ping 13.224.169.84                                                 [23:42:35]
                            PING 13.224.169.84 (13.224.169.84): 56 data bytes
                            64 bytes from 13.224.169.84: icmp_seq=0 ttl=246 time=16.584 ms
                            ^C
                            
                            

                            As you can see, that's an order of magnitude faster.

                            Fix is in AWS, head to CloudFront, edit the distribution, and enable this below. I suspect it's set for US/EU only at the moment. It's working well, but it could be around 1.5seconds faster to load the home page by my tests.. every second counts..

                            last edited by 1 Reply Last reply Reply Quote 0
                            • KasiK
                              Kasi
                              見習いボス
                              Joined:

                              Just put in a another order, so far good ApplePay working..

                              No issues this time.

                              Sent from my iPhone using Tapatalk

                              Not an admin. Not a mod. But the guy whose fits turn heads and whose name comes up when people ask, “how should this piece fit?” 🖕

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                Joined:

                                @Kasi:

                                Just put in a another order, so far good ApplePay working..

                                No issues this time.

                                Sent from my iPhone using Tapatalk

                                Thanks, Mo

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  @Snowy:

                                  Warning Geek Mode  😃

                                  Wade, thank you.  You helped us so much before with AWS etc, I'm sorry we dropped the ball here.  We'll get onto it….

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • S
                                    Snowy
                                    Joined:

                                    @Giles:

                                    @Snowy:

                                    Warning Geek Mode  😃

                                    thank you.  You helped us so much before with AWS etc, I'm sorry we dropped the ball here.  We'll get onto it….

                                    You've done very well here - this is a minor (but impactful) tweak in the scheme of things. The architecture of the site performance/caching has all been well built, literal single drop down change here - I suspect an oversight is all. Way to go.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • Paul9221P
                                      Paul9221
                                      啓蒙家
                                      Joined:

                                      I noticed a similar thing to @kkibbey23 , where I don't see the "See this discussed in forums" link.  In this case, it's for the IHSW-31 on the desktop:

                                      Blanket-line all the things!!!

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        They were all coded and working on the beta site, which took @Alex  and the guys about 60 hours to do.  Then when the site was pushed live, they all disappeared.

                                        They are being recoded, but it will take some time.

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Paul9221P
                                          Paul9221
                                          啓蒙家
                                          Joined:

                                          Ouch!  No worries, I just wanted to let you guys know.

                                          Blanket-line all the things!!!

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            Joined:

                                            This one has been fixed, if you spot any others in the future, ping an email to bugreport@ironheart.co.uk please and one of us will fix it asap.

                                            last edited by 1 Reply Last reply Reply Quote 0
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