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    IRON HEART WEBSITE V5 - NEW WEBSITE LAUNCHING 18TH JANUARY

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    • AlexA
      Alex
      IHUK Crew
      Joined:

      Desktop image issue also fixed

      last edited by 1 Reply Last reply Reply Quote 0
      • GraemeG
        Graeme
        啓蒙家
        Joined:

        The only issue that I've been having is that the the forum address that I used to use is:

        https://www.ironheart.co.uk/forum

        But that redirects me to the IH website. I now need to add the trailing backslash.

        https://www.ironheart.co.uk/forum/

        In contrast, if I miss the backslash for the outlet, it redirects me correctly. So:

        https://www.ironheart.co.uk/outlet

        Goes to:

        https://www.ironheart.co.uk/outlet/

        I'd suggest adding a similar redirect to the forum, but it's not a major problem. 🙂

        Overall, I'm liking the new site. I haven't tried to buy anything yet, though.

        last edited by 1 Reply Last reply Reply Quote 0
        • GraemeG
          Graeme
          啓蒙家
          Joined:

          In the outlet, a few items are listed with multiple colours. For example.

          https://www.ironheart.co.uk/outlet/ih-801.html

          The colour indicator doesn't show which is selected when on my mobile device. (Pixel 3XL, running Chrome.) They're also quite small, making it hard to select them.

          I'd suggest spacing the colour circles a bit wider, and adding a border or some other indicator to show which is selected.

          last edited by 1 Reply Last reply Reply Quote 0
          • PalmerP
            Palmer
            Iron Heart Deity
            Joined:

            Couple things:

            My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

            After receiving the news of this, I started looking at things to buy. Now, the item quantity appears when I select a size, but if I go back and forth between sizes the count glitches out and stays on a number between 1 and 9+. For reference, I was looking at the 21oz OD 666 when this happened. This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

            This is good in a way because I don't really know what I want to buy, but definitely not good for customers.

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              Joined:

              @Graeme:

              The only issue that I've been having is that the the forum address that I used to use is:

              Thanks, looking into this noiw

              last edited by 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                Joined:

                @Palmer:

                added the item to the cart the page refreshed with nothing in it.

                –

                This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

                Looking at the gift card voucher now.

                IH-666S-21OD quantities are correct on the website, with all sizes being available.

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  @Palmer:

                  Couple things:

                  My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

                  This is a new bug, which has been passed on - thank you

                  @Palmer:

                  After receiving the news of this, I started looking at things to buy. Now, the item quantity appears when I select a size, but if I go back and forth between sizes the count glitches out and stays on a number between 1 and 9+. For reference, I was looking at the 21oz OD 666 when this happened. This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

                  We do have stock in all sizes of the 666S-21od - see below.

                  In terms of the speed of the numbers updating under the combination selected, overall the site speed and performance are a little lower than usual because of the volume of ongoing work, once all the major kinks are ironed out the performance should be back to full speed and this bug wont persist

                  last edited by 1 Reply Last reply Reply Quote 0
                  • PalmerP
                    Palmer
                    Iron Heart Deity
                    Joined:

                    Thanks guys. After reading this I had a chat with graham but I fall between sizes on that model anyways. I’ll continue to report issues as I try to figure out what to buy, hah!

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      Thanks, @Palmer
                      Your help has been great

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @Graeme:

                        The only issue that I've been having is that the the forum address that I used to use is:

                        https://www.ironheart.co.uk/forum

                        But that redirects me to the IH website. I now need to add the trailing backslash.

                        https://www.ironheart.co.uk/forum/

                        Fixed

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          @Alex:

                          @Palmer:

                          Couple things:

                          My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

                          This is a new bug, which has been passed on - thank you

                          Fixed

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            @Graeme:

                            In the outlet, a few items are listed with multiple colours. For example.

                            https://www.ironheart.co.uk/outlet/ih-801.html

                            The colour indicator doesn't show which is selected when on my mobile device. (Pixel 3XL, running Chrome.) They're also quite small, making it hard to select them.

                            I'd suggest spacing the colour circles a bit wider, and adding a border or some other indicator to show which is selected.

                            This is fixed now too, though not perfect, the selection is circled in dark grey (see colour brown here).

                            We have asked them to tweak to a clearer indicator

                            last edited by 1 Reply Last reply Reply Quote 0
                            • I
                              Indigo
                              Joined:

                              I’ve nothing to report. The site looks very shnazzy, light, and clean now. Very modern. Really nice facelift.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • S
                                Snowy
                                Joined:

                                Warning Geek Mode  😃

                                Firstly, great to see the site making extensive use of a CDN - Bravo! Loads fast over here. However, it appears the CDN setup was not set to  all locations, which is making content slower to load in places like 'straya ;).

                                TLDR, a setting should be changed in AWS CloudFront to make the site load around 1.5seconds faster over this way. This change will likely cost you $1-2 a month and as they say speed matters with websites. Imagine you'll shave more than 1.5seconds off the photo heavy pages… Details below in full with screenshot of what needs to change.. Feel free to get your folks to chat to me if you'd like, you know how to reach me :).

                                When I look at where the assets are hosted, they are coming from LAX.

                                
                                curl -I -X -H  https://www.ironheart.co.uk/themes/ironheart-v5/assets/cache/theme-f6aeb9165.css |grep cf-pop
                                x-amz-cf-pop: LAX3-C3
                                
                                

                                Doing a look up on the IP's given, they are indeed all in the US - I'm in Australia!

                                
                                $ dig ironheart.co.uk +short                                         [23:39:09]
                                99.84.198.81
                                99.84.198.122
                                99.84.198.55
                                99.84.198.56
                                
                                $ host 99.84.198.122                                                 [23:40:02]
                                122.198.84.99.in-addr.arpa domain name pointer server-99-84-198-122.lax3.r.cloudfront.net.
                                
                                

                                Pinging it, confirms the time taken is going to the US

                                
                                $ ping 99.84.198.122                                                 [23:23:58]
                                PING 99.84.198.122 (99.84.198.122): 56 data bytes
                                64 bytes from 99.84.198.122: icmp_seq=0 ttl=244 time=178.607 ms
                                

                                This is not a CloudFront issue in general, I tested on another CloudFront bucket that is enabled in all regions;

                                
                                curl -I -X -H  https://d1og4zi53x5hwg.cloudfront.net |grep
                                X-Amz-Cf-Pop: SYD1-C2
                                
                                $ dig d1og4zi53x5hwg.cloudfront.net +short                           [23:42:31]
                                13.224.169.84
                                13.224.169.22
                                13.224.169.136
                                13.224.169.122
                                
                                $ host 13.224.169.84                                                 [23:42:33]
                                84.169.224.13.in-addr.arpa domain name pointer server-13-224-169-84.syd1.r.cloudfront.net.
                                
                                $ ping 13.224.169.84                                                 [23:42:35]
                                PING 13.224.169.84 (13.224.169.84): 56 data bytes
                                64 bytes from 13.224.169.84: icmp_seq=0 ttl=246 time=16.584 ms
                                ^C
                                
                                

                                As you can see, that's an order of magnitude faster.

                                Fix is in AWS, head to CloudFront, edit the distribution, and enable this below. I suspect it's set for US/EU only at the moment. It's working well, but it could be around 1.5seconds faster to load the home page by my tests.. every second counts..

                                last edited by 1 Reply Last reply Reply Quote 0
                                • KasiK
                                  Kasi
                                  見習いボス
                                  Joined:

                                  Just put in a another order, so far good ApplePay working..

                                  No issues this time.

                                  Sent from my iPhone using Tapatalk

                                  Not an admin. Not a mod. But the guy whose fits turn heads and whose name comes up when people ask, “how should this piece fit?” 🖕

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    Joined:

                                    @Kasi:

                                    Just put in a another order, so far good ApplePay working..

                                    No issues this time.

                                    Sent from my iPhone using Tapatalk

                                    Thanks, Mo

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      @Snowy:

                                      Warning Geek Mode  😃

                                      Wade, thank you.  You helped us so much before with AWS etc, I'm sorry we dropped the ball here.  We'll get onto it….

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • S
                                        Snowy
                                        Joined:

                                        @Giles:

                                        @Snowy:

                                        Warning Geek Mode  😃

                                        thank you.  You helped us so much before with AWS etc, I'm sorry we dropped the ball here.  We'll get onto it….

                                        You've done very well here - this is a minor (but impactful) tweak in the scheme of things. The architecture of the site performance/caching has all been well built, literal single drop down change here - I suspect an oversight is all. Way to go.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • Paul9221P
                                          Paul9221
                                          啓蒙家
                                          Joined:

                                          I noticed a similar thing to @kkibbey23 , where I don't see the "See this discussed in forums" link.  In this case, it's for the IHSW-31 on the desktop:

                                          Blanket-line all the things!!!

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            They were all coded and working on the beta site, which took @Alex  and the guys about 60 hours to do.  Then when the site was pushed live, they all disappeared.

                                            They are being recoded, but it will take some time.

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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