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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    IRON HEART WEBSITE V5 - NEW WEBSITE LAUNCHING 18TH JANUARY

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    • AlexA
      Alex
      IHUK Crew
      Joined:

      @Alex:

      @Palmer:

      The new look is awesome. Here are some things I've noticed from using the website on desktop and mobile:

      I'm still not seeing the number of items in stock when viewing products.

      This is due to be resolved in the next hour or two, this is another USA specific bug

      This is now live - please check in an incognito window (cmd + shift + N on google chrome for eg) or clear your cache first to ensure up to date visuals

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:

        Mobile image issue fixed

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:

          Desktop image issue also fixed

          last edited by 1 Reply Last reply Reply Quote 0
          • GraemeG
            Graeme
            啓蒙家
            Joined:

            The only issue that I've been having is that the the forum address that I used to use is:

            https://www.ironheart.co.uk/forum

            But that redirects me to the IH website. I now need to add the trailing backslash.

            https://www.ironheart.co.uk/forum/

            In contrast, if I miss the backslash for the outlet, it redirects me correctly. So:

            https://www.ironheart.co.uk/outlet

            Goes to:

            https://www.ironheart.co.uk/outlet/

            I'd suggest adding a similar redirect to the forum, but it's not a major problem. 🙂

            Overall, I'm liking the new site. I haven't tried to buy anything yet, though.

            last edited by 1 Reply Last reply Reply Quote 0
            • GraemeG
              Graeme
              啓蒙家
              Joined:

              In the outlet, a few items are listed with multiple colours. For example.

              https://www.ironheart.co.uk/outlet/ih-801.html

              The colour indicator doesn't show which is selected when on my mobile device. (Pixel 3XL, running Chrome.) They're also quite small, making it hard to select them.

              I'd suggest spacing the colour circles a bit wider, and adding a border or some other indicator to show which is selected.

              last edited by 1 Reply Last reply Reply Quote 0
              • PalmerP
                Palmer
                Iron Heart Deity
                Joined:

                Couple things:

                My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

                After receiving the news of this, I started looking at things to buy. Now, the item quantity appears when I select a size, but if I go back and forth between sizes the count glitches out and stays on a number between 1 and 9+. For reference, I was looking at the 21oz OD 666 when this happened. This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

                This is good in a way because I don't really know what I want to buy, but definitely not good for customers.

                last edited by 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  @Graeme:

                  The only issue that I've been having is that the the forum address that I used to use is:

                  Thanks, looking into this noiw

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    Joined:

                    @Palmer:

                    added the item to the cart the page refreshed with nothing in it.

                    –

                    This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

                    Looking at the gift card voucher now.

                    IH-666S-21OD quantities are correct on the website, with all sizes being available.

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      @Palmer:

                      Couple things:

                      My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

                      This is a new bug, which has been passed on - thank you

                      @Palmer:

                      After receiving the news of this, I started looking at things to buy. Now, the item quantity appears when I select a size, but if I go back and forth between sizes the count glitches out and stays on a number between 1 and 9+. For reference, I was looking at the 21oz OD 666 when this happened. This stood out to me because I've been coveting this jeans and before the update most sizes were sold out but the bug is showing every size in stock.

                      We do have stock in all sizes of the 666S-21od - see below.

                      In terms of the speed of the numbers updating under the combination selected, overall the site speed and performance are a little lower than usual because of the volume of ongoing work, once all the major kinks are ironed out the performance should be back to full speed and this bug wont persist

                      last edited by 1 Reply Last reply Reply Quote 0
                      • PalmerP
                        Palmer
                        Iron Heart Deity
                        Joined:

                        Thanks guys. After reading this I had a chat with graham but I fall between sizes on that model anyways. I’ll continue to report issues as I try to figure out what to buy, hah!

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          Thanks, @Palmer
                          Your help has been great

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            @Graeme:

                            The only issue that I've been having is that the the forum address that I used to use is:

                            https://www.ironheart.co.uk/forum

                            But that redirects me to the IH website. I now need to add the trailing backslash.

                            https://www.ironheart.co.uk/forum/

                            Fixed

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              Joined:

                              @Alex:

                              @Palmer:

                              Couple things:

                              My girlfriend wanted to give me a gift card via Iron Heart America for our anniversary today but every time she added the item to the cart the page refreshed with nothing in it. She gave up and gave me an IOU.

                              This is a new bug, which has been passed on - thank you

                              Fixed

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                Joined:

                                @Graeme:

                                In the outlet, a few items are listed with multiple colours. For example.

                                https://www.ironheart.co.uk/outlet/ih-801.html

                                The colour indicator doesn't show which is selected when on my mobile device. (Pixel 3XL, running Chrome.) They're also quite small, making it hard to select them.

                                I'd suggest spacing the colour circles a bit wider, and adding a border or some other indicator to show which is selected.

                                This is fixed now too, though not perfect, the selection is circled in dark grey (see colour brown here).

                                We have asked them to tweak to a clearer indicator

                                last edited by 1 Reply Last reply Reply Quote 0
                                • I
                                  Indigo
                                  Joined:

                                  I’ve nothing to report. The site looks very shnazzy, light, and clean now. Very modern. Really nice facelift.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • S
                                    Snowy
                                    Joined:

                                    Warning Geek Mode  😃

                                    Firstly, great to see the site making extensive use of a CDN - Bravo! Loads fast over here. However, it appears the CDN setup was not set to  all locations, which is making content slower to load in places like 'straya ;).

                                    TLDR, a setting should be changed in AWS CloudFront to make the site load around 1.5seconds faster over this way. This change will likely cost you $1-2 a month and as they say speed matters with websites. Imagine you'll shave more than 1.5seconds off the photo heavy pages… Details below in full with screenshot of what needs to change.. Feel free to get your folks to chat to me if you'd like, you know how to reach me :).

                                    When I look at where the assets are hosted, they are coming from LAX.

                                    
                                    curl -I -X -H  https://www.ironheart.co.uk/themes/ironheart-v5/assets/cache/theme-f6aeb9165.css |grep cf-pop
                                    x-amz-cf-pop: LAX3-C3
                                    
                                    

                                    Doing a look up on the IP's given, they are indeed all in the US - I'm in Australia!

                                    
                                    $ dig ironheart.co.uk +short                                         [23:39:09]
                                    99.84.198.81
                                    99.84.198.122
                                    99.84.198.55
                                    99.84.198.56
                                    
                                    $ host 99.84.198.122                                                 [23:40:02]
                                    122.198.84.99.in-addr.arpa domain name pointer server-99-84-198-122.lax3.r.cloudfront.net.
                                    
                                    

                                    Pinging it, confirms the time taken is going to the US

                                    
                                    $ ping 99.84.198.122                                                 [23:23:58]
                                    PING 99.84.198.122 (99.84.198.122): 56 data bytes
                                    64 bytes from 99.84.198.122: icmp_seq=0 ttl=244 time=178.607 ms
                                    

                                    This is not a CloudFront issue in general, I tested on another CloudFront bucket that is enabled in all regions;

                                    
                                    curl -I -X -H  https://d1og4zi53x5hwg.cloudfront.net |grep
                                    X-Amz-Cf-Pop: SYD1-C2
                                    
                                    $ dig d1og4zi53x5hwg.cloudfront.net +short                           [23:42:31]
                                    13.224.169.84
                                    13.224.169.22
                                    13.224.169.136
                                    13.224.169.122
                                    
                                    $ host 13.224.169.84                                                 [23:42:33]
                                    84.169.224.13.in-addr.arpa domain name pointer server-13-224-169-84.syd1.r.cloudfront.net.
                                    
                                    $ ping 13.224.169.84                                                 [23:42:35]
                                    PING 13.224.169.84 (13.224.169.84): 56 data bytes
                                    64 bytes from 13.224.169.84: icmp_seq=0 ttl=246 time=16.584 ms
                                    ^C
                                    
                                    

                                    As you can see, that's an order of magnitude faster.

                                    Fix is in AWS, head to CloudFront, edit the distribution, and enable this below. I suspect it's set for US/EU only at the moment. It's working well, but it could be around 1.5seconds faster to load the home page by my tests.. every second counts..

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • KasiK
                                      Kasi
                                      見習いボス
                                      Joined:

                                      Just put in a another order, so far good ApplePay working..

                                      No issues this time.

                                      Sent from my iPhone using Tapatalk

                                      The world's insane
                                      While you drink champagne
                                      And I'm livin' in black rain 4Q 🖕

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        Joined:

                                        @Kasi:

                                        Just put in a another order, so far good ApplePay working..

                                        No issues this time.

                                        Sent from my iPhone using Tapatalk

                                        Thanks, Mo

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          @Snowy:

                                          Warning Geek Mode  😃

                                          Wade, thank you.  You helped us so much before with AWS etc, I'm sorry we dropped the ball here.  We'll get onto it….

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • S
                                            Snowy
                                            Joined:

                                            @Giles:

                                            @Snowy:

                                            Warning Geek Mode  😃

                                            thank you.  You helped us so much before with AWS etc, I'm sorry we dropped the ball here.  We'll get onto it….

                                            You've done very well here - this is a minor (but impactful) tweak in the scheme of things. The architecture of the site performance/caching has all been well built, literal single drop down change here - I suspect an oversight is all. Way to go.

                                            last edited by 1 Reply Last reply Reply Quote 0
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