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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • J
      Jett129
      見習いボス
      Joined:

      UPS is the quickest,but USPS is less expensive. Not sure if timing is important. Clerk at local P.O. made sure I filled out everything correctly as well.

      last edited by 1 Reply Last reply Reply Quote 0
      • madmondayM
        madmonday
        Raw and Unwashed
        Joined:

        saying i am returning goods or sending as a 🎁 to avoid customs fees for the recipients seems to work out well when i’m sending items abroad

        head high, middle finger higher

        last edited by 1 Reply Last reply Reply Quote 0
        • Matty123M
          Matty123
          Raw and Unwashed
          Joined:

          @madmonday  lives! Well it’s an IH exchange so I know if I don’t include an invoice slip, it won’t
          Clear customs. This happened a few weeks back and I had to email ups  copy. Trying to
          Avoid that this time.

          Maybe so. Maybe not

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            @Matty123:

            Where do I put the return invoice for packages being shipped from
            The US to the UK? I don’t want it to get held up
            At customs… thanks

            Go to the UPS office or wait for the driver to turn up. They/he will tell you where to stick it  :)…

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • Matty123M
              Matty123
              Raw and Unwashed
              Joined:

              😃 😃 yeah then I go to the clink for assault and battery.

              Maybe so. Maybe not

              last edited by 1 Reply Last reply Reply Quote 0
              • mikebarhootM
                mikebarhoot
                Iron Heart Deity
                Joined:

                Or depending on the size of the package and your constitution… the ER

                last edited by 1 Reply Last reply Reply Quote 0
                • BloodnThunderB
                  BloodnThunder
                  Raw and Unwashed
                  Joined:

                  I could have sworn there was an option on customs slips specific to the return of an item.  Could be imagining things.  I think I've had to return 1-2 things to a foreign retailer in all my days.

                  IG: Shadesofindig0

                  last edited by 1 Reply Last reply Reply Quote 0
                  • UnTuckedU
                    UnTucked
                    Joined:

                    What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                    In search of:
                    IHV-04, med.
                    IHSH-185, large
                    IHSH-186, large (khaki, and green)

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      @UnTucked:

                      What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                      Did you not get one?

                      last edited by 1 Reply Last reply Reply Quote 0
                      • UnTuckedU
                        UnTucked
                        Joined:

                        @Alex:

                        @UnTucked:

                        What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                        Did you not get one?

                        Blue bag special for my last 4 or 5 orders, lol

                        No big deal to me, I was just curious.

                        In search of:
                        IHV-04, med.
                        IHSH-185, large
                        IHSH-186, large (khaki, and green)

                        last edited by 1 Reply Last reply Reply Quote 0
                        • Matty123M
                          Matty123
                          Raw and Unwashed
                          Joined:

                          ^^ me too. Blue bags are great but I was wondering the same thing.

                          Maybe so. Maybe not

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AppfaffA
                            Appfaff
                            Raw and Unwashed
                            Joined:

                            WhT is the best stove you can buy?

                            Wolf? Thermador? Bosch? Viking?

                            Culinary pros, let me know your thoughts

                            Sent from my iPhone using Tapatalk

                            last edited by 1 Reply Last reply Reply Quote 0
                            • mclaincauseyM
                              mclaincausey
                              見習いボス
                              Joined:

                              Don't know about "best," but Wolf makes a terrific range of… Ranges. And ovens. Speaking from experience using them and with no comparative expreience on the others here.

                              They feel commercial grade, where Viking was always targeted at the high-end home.

                              Think it, be it.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Clint_DC
                                Clint_D
                                啓蒙家
                                Joined:

                                Surprisingly, one of the most reliable appliances we've bought is a Bertazzoni range.  I picked up our dual fuel 30" range for less than half of retail from these guys:

                                http://www.designerhomesurplus.com/mainSearch.php?page=0&sort=0&rows=10&key=&man=&lvl1=Cooking&lvl2=Ranges&lvl3=&siz=&fin=&pow=&pro=&ser=&pMin=&pMax=&ste=

                                It had damage on both sides but once we installed it, you'd never have any clue that it wasn't perfect which is most of the reason we were able to get it for such a great price.

                                Otherwise, I know Wolf is great but you definitely pay for it.  Blue Star ranges are supposed to be incredibly well built and great performers but they're not cheap either.

                                ATX IH Hoarder

                                last edited by 1 Reply Last reply Reply Quote 0
                                • ChrisC
                                  Chris
                                  Raw and Unwashed
                                  Joined:

                                  Never had a Viking, but it's surprisingly pleasant to go to Greenwood, Mississippi and tour their factory.  If you do a custom order, they'll put your picture on the unit and send you photos as it proceeds through assembly.  If I remember correctly, everyone who works on it signs the back, which is kinda cool.

                                  They also have a hotel, restaurant, and cooking school in town.  Didn't go to the cooking school, but the hotel and restaurant are excellent.  Or at least they were ten years ago…

                                  Damn, I'm old.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • mclaincauseyM
                                    mclaincausey
                                    見習いボス
                                    Joined:

                                    @Chris:

                                    Never had a Viking, but it's surprisingly pleasant to go to Greenwood, Mississippi and tour their factory.  If you do a custom order, they'll put your picture on the unit and send you photos as it proceeds through assembly.  If I remember correctly, everyone who works on it signs the back, which is kinda cool.

                                    They also have a hotel, restaurant, and cooking school in town.  Didn't go to the cooking school, but the hotel and restaurant are excellent.  Or at least they were ten years ago…

                                    Damn, I'm old.

                                    I'm friends with the Carls, a good family. Though I haven't had the pleasure, it doesn't surprise me that the factory visit is a nice experience.

                                    Think it, be it.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • J
                                      Jett129
                                      見習いボス
                                      Joined:

                                      Wife,is very happy with her Viking. Dependable is the operative word.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AppfaffA
                                        Appfaff
                                        Raw and Unwashed
                                        Joined:

                                        Thanks for the feedback guys - WOLF is the preferred range/oven combo by builders down here for higher end installations, where Viking was always spoken about as the pinnacle growing up.

                                        My mom had a Daccor she has had for nearly 20 years with no issues, but I’ve heard horror stories.

                                        I’ll look into the Other you guys mentioned as well.

                                        But Inwill admit, from an aesthetic POV, the red knobs do something for me lol [emoji23]

                                        Sent from my iPhone using Tapatalk

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • mclaincauseyM
                                          mclaincausey
                                          見習いボス
                                          Joined:

                                          The scuttlebutt about Viking is that product quality declined in the last few years. They have been acquired by some other company, but I don't know whether that will be good or bad.

                                          That said, I've seen a spontaneous electrical fire in the convection oven of a Wolf before so anecdotally I could criticize their quality and safety.

                                          Think it, be it.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • ROmanR
                                            ROman
                                            Haraki san Prodigy
                                            Joined:

                                            I have a commercial grade 36" gas range / oven, and a 30" electric wall oven. Both Jenn Air, no problems with either.  OK, don't go by me, House built in 2011, I have Jenn Air fridge, dishwasher, range, commercial grade, and wall oven microwave combo, never had problems, but according to consumer affairs there are. Oh well.

                                            last edited by 1 Reply Last reply Reply Quote 0
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