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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • Matty123M
      Matty123
      Raw and Unwashed
      Joined:

      Where do I put the return invoice for packages being shipped from
      The US to the UK? I don’t want it to get held up
      At customs… thanks

      Maybe so. Maybe not

      last edited by 1 Reply Last reply Reply Quote 0
      • manufc10M
        manufc10
        Iron Heart Deity
        Joined:

        @Matty123:

        Where do I put the return invoice for packages being shipped from
        The US to the UK? I don’t want it to get held up
        At customs… thanks

        When I return anything I just take it to the local UPS store and they put all of the paperwork in a sleeve/pouch that they tape to the outside of the package.

        last edited by 1 Reply Last reply Reply Quote 0
        • J
          Jett129
          見習いボス
          Joined:

          I used the Postal service the 1 time I returned something,and there was a  customs form,and there was something I was supposed to say so duty wouldn't be charged,but don't know anything about an invoice.

          last edited by 1 Reply Last reply Reply Quote 0
          • Matty123M
            Matty123
            Raw and Unwashed
            Joined:

            @manufc10:

            @Matty123:

            Where do I put the return invoice for packages being shipped from
            The US to the UK? I don’t want it to get held up
            At customs… thanks

            When I return anything I just take it to the local UPS store and they put all of the paperwork in a sleeve/pouch that they tape to the outside of the package.

            Thanks bro.

            Maybe so. Maybe not

            last edited by 1 Reply Last reply Reply Quote 0
            • J
              Jett129
              見習いボス
              Joined:

              UPS is the quickest,but USPS is less expensive. Not sure if timing is important. Clerk at local P.O. made sure I filled out everything correctly as well.

              last edited by 1 Reply Last reply Reply Quote 0
              • madmondayM
                madmonday
                Raw and Unwashed
                Joined:

                saying i am returning goods or sending as a 🎁 to avoid customs fees for the recipients seems to work out well when i’m sending items abroad

                head high, middle finger higher

                last edited by 1 Reply Last reply Reply Quote 0
                • Matty123M
                  Matty123
                  Raw and Unwashed
                  Joined:

                  @madmonday  lives! Well it’s an IH exchange so I know if I don’t include an invoice slip, it won’t
                  Clear customs. This happened a few weeks back and I had to email ups  copy. Trying to
                  Avoid that this time.

                  Maybe so. Maybe not

                  last edited by 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:

                    @Matty123:

                    Where do I put the return invoice for packages being shipped from
                    The US to the UK? I don’t want it to get held up
                    At customs… thanks

                    Go to the UPS office or wait for the driver to turn up. They/he will tell you where to stick it  :)…

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 1 Reply Last reply Reply Quote 0
                    • Matty123M
                      Matty123
                      Raw and Unwashed
                      Joined:

                      😃 😃 yeah then I go to the clink for assault and battery.

                      Maybe so. Maybe not

                      last edited by 1 Reply Last reply Reply Quote 0
                      • mikebarhootM
                        mikebarhoot
                        Iron Heart Deity
                        Joined:

                        Or depending on the size of the package and your constitution… the ER

                        last edited by 1 Reply Last reply Reply Quote 0
                        • BloodnThunderB
                          BloodnThunder
                          Raw and Unwashed
                          Joined:

                          I could have sworn there was an option on customs slips specific to the return of an item.  Could be imagining things.  I think I've had to return 1-2 things to a foreign retailer in all my days.

                          IG: Shadesofindig0

                          last edited by 1 Reply Last reply Reply Quote 0
                          • UnTuckedU
                            UnTucked
                            Joined:

                            What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                            In search of:
                            IHV-04, med.
                            IHSH-185, large
                            IHSH-186, large (khaki, and green)

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              Joined:

                              @UnTucked:

                              What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                              Did you not get one?

                              last edited by 1 Reply Last reply Reply Quote 0
                              • UnTuckedU
                                UnTucked
                                Joined:

                                @Alex:

                                @UnTucked:

                                What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                                Did you not get one?

                                Blue bag special for my last 4 or 5 orders, lol

                                No big deal to me, I was just curious.

                                In search of:
                                IHV-04, med.
                                IHSH-185, large
                                IHSH-186, large (khaki, and green)

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Matty123M
                                  Matty123
                                  Raw and Unwashed
                                  Joined:

                                  ^^ me too. Blue bags are great but I was wondering the same thing.

                                  Maybe so. Maybe not

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AppfaffA
                                    Appfaff
                                    Raw and Unwashed
                                    Joined:

                                    WhT is the best stove you can buy?

                                    Wolf? Thermador? Bosch? Viking?

                                    Culinary pros, let me know your thoughts

                                    Sent from my iPhone using Tapatalk

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • mclaincauseyM
                                      mclaincausey
                                      見習いボス
                                      Joined:

                                      Don't know about "best," but Wolf makes a terrific range of… Ranges. And ovens. Speaking from experience using them and with no comparative expreience on the others here.

                                      They feel commercial grade, where Viking was always targeted at the high-end home.

                                      Think it, be it.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • Clint_DC
                                        Clint_D
                                        啓蒙家
                                        Joined:

                                        Surprisingly, one of the most reliable appliances we've bought is a Bertazzoni range.  I picked up our dual fuel 30" range for less than half of retail from these guys:

                                        http://www.designerhomesurplus.com/mainSearch.php?page=0&sort=0&rows=10&key=&man=&lvl1=Cooking&lvl2=Ranges&lvl3=&siz=&fin=&pow=&pro=&ser=&pMin=&pMax=&ste=

                                        It had damage on both sides but once we installed it, you'd never have any clue that it wasn't perfect which is most of the reason we were able to get it for such a great price.

                                        Otherwise, I know Wolf is great but you definitely pay for it.  Blue Star ranges are supposed to be incredibly well built and great performers but they're not cheap either.

                                        ATX IH Hoarder

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • ChrisC
                                          Chris
                                          Raw and Unwashed
                                          Joined:

                                          Never had a Viking, but it's surprisingly pleasant to go to Greenwood, Mississippi and tour their factory.  If you do a custom order, they'll put your picture on the unit and send you photos as it proceeds through assembly.  If I remember correctly, everyone who works on it signs the back, which is kinda cool.

                                          They also have a hotel, restaurant, and cooking school in town.  Didn't go to the cooking school, but the hotel and restaurant are excellent.  Or at least they were ten years ago…

                                          Damn, I'm old.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • mclaincauseyM
                                            mclaincausey
                                            見習いボス
                                            Joined:

                                            @Chris:

                                            Never had a Viking, but it's surprisingly pleasant to go to Greenwood, Mississippi and tour their factory.  If you do a custom order, they'll put your picture on the unit and send you photos as it proceeds through assembly.  If I remember correctly, everyone who works on it signs the back, which is kinda cool.

                                            They also have a hotel, restaurant, and cooking school in town.  Didn't go to the cooking school, but the hotel and restaurant are excellent.  Or at least they were ten years ago…

                                            Damn, I'm old.

                                            I'm friends with the Carls, a good family. Though I haven't had the pleasure, it doesn't surprise me that the factory visit is a nice experience.

                                            Think it, be it.

                                            last edited by 1 Reply Last reply Reply Quote 0
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