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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Random questions to which you seek an answer

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    • Matty123M
      Matty123
      Raw and Unwashed
      Joined:

      @manufc10:

      @Matty123:

      Where do I put the return invoice for packages being shipped from
      The US to the UK? I don’t want it to get held up
      At customs… thanks

      When I return anything I just take it to the local UPS store and they put all of the paperwork in a sleeve/pouch that they tape to the outside of the package.

      Thanks bro.

      Maybe so. Maybe not

      last edited by 1 Reply Last reply Reply Quote 0
      • J
        Jett129
        見習いボス
        Joined:

        UPS is the quickest,but USPS is less expensive. Not sure if timing is important. Clerk at local P.O. made sure I filled out everything correctly as well.

        last edited by 1 Reply Last reply Reply Quote 0
        • madmondayM
          madmonday
          Raw and Unwashed
          Joined:

          saying i am returning goods or sending as a 🎁 to avoid customs fees for the recipients seems to work out well when i’m sending items abroad

          head high, middle finger higher

          last edited by 1 Reply Last reply Reply Quote 0
          • Matty123M
            Matty123
            Raw and Unwashed
            Joined:

            @madmonday  lives! Well it’s an IH exchange so I know if I don’t include an invoice slip, it won’t
            Clear customs. This happened a few weeks back and I had to email ups  copy. Trying to
            Avoid that this time.

            Maybe so. Maybe not

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              @Matty123:

              Where do I put the return invoice for packages being shipped from
              The US to the UK? I don’t want it to get held up
              At customs… thanks

              Go to the UPS office or wait for the driver to turn up. They/he will tell you where to stick it  :)…

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • Matty123M
                Matty123
                Raw and Unwashed
                Joined:

                😃 😃 yeah then I go to the clink for assault and battery.

                Maybe so. Maybe not

                last edited by 1 Reply Last reply Reply Quote 0
                • mikebarhootM
                  mikebarhoot
                  Iron Heart Deity
                  Joined:

                  Or depending on the size of the package and your constitution… the ER

                  last edited by 1 Reply Last reply Reply Quote 0
                  • BloodnThunderB
                    BloodnThunder
                    Raw and Unwashed
                    Joined:

                    I could have sworn there was an option on customs slips specific to the return of an item.  Could be imagining things.  I think I've had to return 1-2 things to a foreign retailer in all my days.

                    IG: Shadesofindig0

                    last edited by 1 Reply Last reply Reply Quote 0
                    • UnTuckedU
                      UnTucked
                      Joined:

                      What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                      In search of:
                      IHV-04, med.
                      IHSH-185, large
                      IHSH-186, large (khaki, and green)

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @UnTucked:

                        What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                        Did you not get one?

                        last edited by 1 Reply Last reply Reply Quote 0
                        • UnTuckedU
                          UnTucked
                          Joined:

                          @Alex:

                          @UnTucked:

                          What came of the "new" old packaging? You know, the paper (??) bags that are sewn shut? I thought the machine was finally fixed?

                          Did you not get one?

                          Blue bag special for my last 4 or 5 orders, lol

                          No big deal to me, I was just curious.

                          In search of:
                          IHV-04, med.
                          IHSH-185, large
                          IHSH-186, large (khaki, and green)

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Matty123M
                            Matty123
                            Raw and Unwashed
                            Joined:

                            ^^ me too. Blue bags are great but I was wondering the same thing.

                            Maybe so. Maybe not

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AppfaffA
                              Appfaff
                              Raw and Unwashed
                              Joined:

                              WhT is the best stove you can buy?

                              Wolf? Thermador? Bosch? Viking?

                              Culinary pros, let me know your thoughts

                              Sent from my iPhone using Tapatalk

                              last edited by 1 Reply Last reply Reply Quote 0
                              • mclaincauseyM
                                mclaincausey
                                見習いボス
                                Joined:

                                Don't know about "best," but Wolf makes a terrific range of… Ranges. And ovens. Speaking from experience using them and with no comparative expreience on the others here.

                                They feel commercial grade, where Viking was always targeted at the high-end home.

                                Think it, be it.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • Clint_DC
                                  Clint_D
                                  啓蒙家
                                  Joined:

                                  Surprisingly, one of the most reliable appliances we've bought is a Bertazzoni range.  I picked up our dual fuel 30" range for less than half of retail from these guys:

                                  http://www.designerhomesurplus.com/mainSearch.php?page=0&sort=0&rows=10&key=&man=&lvl1=Cooking&lvl2=Ranges&lvl3=&siz=&fin=&pow=&pro=&ser=&pMin=&pMax=&ste=

                                  It had damage on both sides but once we installed it, you'd never have any clue that it wasn't perfect which is most of the reason we were able to get it for such a great price.

                                  Otherwise, I know Wolf is great but you definitely pay for it.  Blue Star ranges are supposed to be incredibly well built and great performers but they're not cheap either.

                                  ATX IH Hoarder

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • ChrisC
                                    Chris
                                    Raw and Unwashed
                                    Joined:

                                    Never had a Viking, but it's surprisingly pleasant to go to Greenwood, Mississippi and tour their factory.  If you do a custom order, they'll put your picture on the unit and send you photos as it proceeds through assembly.  If I remember correctly, everyone who works on it signs the back, which is kinda cool.

                                    They also have a hotel, restaurant, and cooking school in town.  Didn't go to the cooking school, but the hotel and restaurant are excellent.  Or at least they were ten years ago…

                                    Damn, I'm old.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • mclaincauseyM
                                      mclaincausey
                                      見習いボス
                                      Joined:

                                      @Chris:

                                      Never had a Viking, but it's surprisingly pleasant to go to Greenwood, Mississippi and tour their factory.  If you do a custom order, they'll put your picture on the unit and send you photos as it proceeds through assembly.  If I remember correctly, everyone who works on it signs the back, which is kinda cool.

                                      They also have a hotel, restaurant, and cooking school in town.  Didn't go to the cooking school, but the hotel and restaurant are excellent.  Or at least they were ten years ago…

                                      Damn, I'm old.

                                      I'm friends with the Carls, a good family. Though I haven't had the pleasure, it doesn't surprise me that the factory visit is a nice experience.

                                      Think it, be it.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • J
                                        Jett129
                                        見習いボス
                                        Joined:

                                        Wife,is very happy with her Viking. Dependable is the operative word.

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AppfaffA
                                          Appfaff
                                          Raw and Unwashed
                                          Joined:

                                          Thanks for the feedback guys - WOLF is the preferred range/oven combo by builders down here for higher end installations, where Viking was always spoken about as the pinnacle growing up.

                                          My mom had a Daccor she has had for nearly 20 years with no issues, but I’ve heard horror stories.

                                          I’ll look into the Other you guys mentioned as well.

                                          But Inwill admit, from an aesthetic POV, the red knobs do something for me lol [emoji23]

                                          Sent from my iPhone using Tapatalk

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • mclaincauseyM
                                            mclaincausey
                                            見習いボス
                                            Joined:

                                            The scuttlebutt about Viking is that product quality declined in the last few years. They have been acquired by some other company, but I don't know whether that will be good or bad.

                                            That said, I've seen a spontaneous electrical fire in the convection oven of a Wolf before so anecdotally I could criticize their quality and safety.

                                            Think it, be it.

                                            last edited by 1 Reply Last reply Reply Quote 0
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