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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Free repairs for life, for you, by us.

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  • K
    kiecker
    Haraki san Student
    Joined: 14 Feb 2019

    Not having a front pocket was the catalyst for a repair.  Return shipment even came with some wabash!  Great Iron Heart service all around!  Thank you!!

    Photo looks like camera did some processing.  It's not an electric indigo.

    last edited by 2 Aug 2019, 00:54 1 Reply Last reply Reply Quote 1
    • N
      neph93
      見習いボス
      Joined: 18 Aug 2014

      That looks like very tidy work indeed. That pair has taken some knocks.

      “Some of those that work forces
      Are the same that burn crosses”

      • Virginia Woolf
      last edited by 2 Aug 2019, 05:19 1 Reply Last reply Reply Quote 0
      • S
        Stuart.T
        Raw and Unwashed
        Joined: 21 Sept 2017

        @kiecker @Giles @Alex that is some damn fine repair work!

        My beloved 555N pocket bags are a month or so away from blowing. I might send some picks to see what the options are if that's ok?

        last edited by 5 Aug 2019, 08:53 1 Reply Last reply Reply Quote 0
        • A
          Alex
          IHUK Crew
          Joined: 28 Sept 2009

          Yup, fill in the form @Stuart.T

          last edited by 5 Aug 2019, 08:59 1 Reply Last reply Reply Quote 0
          • P
            Pips78
            Joined: 24 Mar 2017

            Is this service going to be starting again ????

            last edited by 24 Aug 2020, 08:47 1 Reply Last reply Reply Quote 0
            • C
              Chesson
              Joined: 18 Mar 2019

              Hi @Pips78

              I have got you on the waiting list and you are in the next batch that we take in. I'm just clearing up the last few that we have here and then I will drop you an email to begin the process on yours. I will be in touch soon.

              IG: @alexchesson_

              last edited by 24 Aug 2020, 09:02 1 Reply Last reply Reply Quote 0
              • F
                Flannel
                Joined: 26 May 2020

                Your customer service is already next-level. Now you’re just showing off.

                last edited by 25 Aug 2020, 01:53 1 Reply Last reply Reply Quote 0
                • C
                  Costch
                  Joined: 24 Jan 2017

                  I understand that this service is only offered on denim products, is there any chance that it might ever be offered on duck? I have a pair of 666D with some fraying in the seat and some loose stitches at the crotch seam (~4 years of wear). The fraying at the seat (right side specifically, immediately left of the pocket) is the only consistent problem area I've had in my IH jeans. 666S-BK have the exact same wear, but no blowouts or substantial fraying anywhere else. Has anybody else had blowouts in the seat like this? I don't recall it being an issue with any other brand of jeans - granted they all fell apart elsewhere much more quickly. I suppose that this could be because IH spaces the rear pockets out more towards the outseam thus removing some of the buffer that the pockets might provide. Or maybe I just have a particularly boney butt  😃

                  last edited by 26 Oct 2020, 14:56 1 Reply Last reply Reply Quote 0
                  • C
                    Chesson
                    Joined: 18 Mar 2019

                    @Costch repairing the duck canvas is not quite as straight forward as the denim. It can certainly be done, but it will not blend in quite the same. If you would like to send in some photos using the repair form I will happily take a look at them for you and see what I can do.

                    IG: @alexchesson_

                    last edited by 26 Oct 2020, 15:01 1 Reply Last reply Reply Quote 0
                    • C
                      Costch
                      Joined: 24 Jan 2017

                      Awesome, I'll do that. Thanks Chesson!

                      last edited by 26 Oct 2020, 15:14 1 Reply Last reply Reply Quote 0
                      • B
                        bryaneidins70
                        Iron Heart Deity
                        Joined: 24 Feb 2017

                        Are you back repairing yet?

                        'Fail we may…Sail we must'

                        last edited by 13 Nov 2020, 17:05 1 Reply Last reply Reply Quote 0
                        • D
                          den1mhead
                          Raw and Unwashed
                          Joined: 6 Oct 2014

                          @bryaneidins70:

                          Are you back repairing yet?

                          @bryaneidins70 in the absence of an answer from any of the IHUK crew I can say that I had a pair of IH jeans and an IH denim jacket repaired by the crew some time in August if my memory serves me correctly. Hope this helps buddy  🙂

                          last edited by 13 Nov 2020, 18:20 1 Reply Last reply Reply Quote 0
                          • B
                            bryaneidins70
                            Iron Heart Deity
                            Joined: 24 Feb 2017

                            @den1mhead…..Thank you Barcley, I will get the form filled out.

                            'Fail we may…Sail we must'

                            last edited by 14 Nov 2020, 06:51 1 Reply Last reply Reply Quote 0
                            • P
                              Pips78
                              Joined: 24 Mar 2017

                              What's the latest with this service is it still available

                              last edited by 28 Feb 2021, 07:50 1 Reply Last reply Reply Quote 0
                              • F
                                Filthy2123ozjunkie
                                見習いボスー
                                Joined: 21 Jan 2013

                                https://www.instagram.com/p/CPCbfM8j4n-/?utm_medium=copy_link

                                Thanks so much @Chesson you did an amazing job!! And thanks to @Alex and @Giles for being so awesome even offering this service. ❤️❤️❤️❤️

                                last edited by 19 May 2021, 02:38 1 Reply Last reply Reply Quote 0
                                • A
                                  Alex
                                  IHUK Crew
                                  Joined: 28 Sept 2009

                                  Nice work

                                  last edited by 19 May 2021, 08:13 1 Reply Last reply Reply Quote 0
                                  • D
                                    Denimminer
                                    Raw and Unwashed
                                    Joined: 22 Oct 2019

                                    Those of you from USA that have sent in, what's the cheapest way to send them?

                                    last edited by 10 Jul 2022, 22:13 1 Reply Last reply Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined: 22 Sept 2009

                                      Using our shipping:

                                      https://www.ironheartamerica.com/returns-shipping/shipping-return-int.html

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 11 Jul 2022, 06:24 1 Reply Last reply Reply Quote 0
                                      • hoppy_IPAH
                                        hoppy_IPA
                                        Raw and Unwashed
                                        Joined: 24 Feb 2019

                                        Just got my 555-XHSib back from repair. IIRC they were sent off from Idaho on March 1st so 2 month turn around. Not bad considering all the work done: Belt-loop bar tack, holes in the back pocket/crotch/knee & a ripped out front pocket.

                                        Big thanks for this awesome service Iron Heart!

                                        last edited by 1 May 2023, 23:22 1 Reply Last reply Reply Quote 3
                                        • Walery SmirnoffW
                                          Walery Smirnoff
                                          The Unwoven
                                          Joined: 15 May 2023

                                          I am shocked by such a cool service from IH. Too bad it's not available right now. I live on the dark side of the moon. I will protect my Iron Heart

                                          last edited by 9 Jun 2023, 07:50 1 Reply Last reply Reply Quote 0
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