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Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

Free repairs for life, for you, by us.

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  • G
    gaseousclay
    Joined: 4 Nov 2016

    @Giles
    @Alex

    Are the repairs only for IH products purchased via IHUK, or does this include items purchased through IH vendors as well? I'm assuming this does not cover IH goods purchased second hand? I figured it might be in IH's best interest to be as transparent about this in case you get bombarded with these questions later.

    WTB:
    IHSH-129 size L (blue)
    IHSH-19

    last edited by 27 Jun 2019, 13:00 1 Reply Last reply Reply Quote 0
    • A
      Alex
      IHUK Crew
      Joined: 28 Sept 2009

      Any iron heart jeans

      last edited by 27 Jun 2019, 13:01 1 Reply Last reply Reply Quote 0
      • B
        Barbarian Dave
        Joined: 22 Sept 2014

        Does that also apply to denim shirts? I own an IHSH-176 with a 0.5 inch long cut.

        last edited by 27 Jun 2019, 14:48 1 Reply Last reply Reply Quote 0
        • S
          spitfiredealer
          Raw and Unwashed
          Joined: 8 Apr 2013

          Just got 2 pairs back. Thanks a lot guys for this great service.

          Sent from my iPhone using Tapatalk

          last edited by 19 Jul 2019, 04:36 1 Reply Last reply Reply Quote 0
          • B
            beautiful_FrEaK
            Raw and Unwashed
            Joined: 15 Jun 2010

            @spitfiredealer can you sahre some experience and pictures with us?  🙂

            last edited by 19 Jul 2019, 05:10 1 Reply Last reply Reply Quote 0
            • S
              spitfiredealer
              Raw and Unwashed
              Joined: 8 Apr 2013

              I'll try and get some pics this weekend

              last edited by 19 Jul 2019, 05:55 1 Reply Last reply Reply Quote 0
              • A
                AdamJ
                IHUK Crew
                Joined: 29 Jun 2017

                @Barbarian Dave Send us in some pictures, should be fixable

                The devil is in the detail..

                last edited by 19 Jul 2019, 07:49 1 Reply Last reply Reply Quote 0
                • S
                  shego
                  Joined: 17 Dec 2010

                  Also got a pair back - thank you guys!

                  @spitfiredealer:

                  Just got 2 pairs back. Thanks a lot guys for this great service.

                  Sent from my iPhone using Tapatalk

                  last edited by 19 Jul 2019, 08:48 1 Reply Last reply Reply Quote 0
                  • K
                    kiecker
                    Haraki san Student
                    Joined: 14 Feb 2019

                    Not having a front pocket was the catalyst for a repair.  Return shipment even came with some wabash!  Great Iron Heart service all around!  Thank you!!

                    Photo looks like camera did some processing.  It's not an electric indigo.

                    last edited by 2 Aug 2019, 00:54 1 Reply Last reply Reply Quote 1
                    • N
                      neph93
                      見習いボス
                      Joined: 18 Aug 2014

                      That looks like very tidy work indeed. That pair has taken some knocks.

                      “Some of those that work forces
                      Are the same that burn crosses”

                      • Virginia Woolf
                      last edited by 2 Aug 2019, 05:19 1 Reply Last reply Reply Quote 0
                      • S
                        Stuart.T
                        Raw and Unwashed
                        Joined: 21 Sept 2017

                        @kiecker @Giles @Alex that is some damn fine repair work!

                        My beloved 555N pocket bags are a month or so away from blowing. I might send some picks to see what the options are if that's ok?

                        last edited by 5 Aug 2019, 08:53 1 Reply Last reply Reply Quote 0
                        • A
                          Alex
                          IHUK Crew
                          Joined: 28 Sept 2009

                          Yup, fill in the form @Stuart.T

                          last edited by 5 Aug 2019, 08:59 1 Reply Last reply Reply Quote 0
                          • P
                            Pips78
                            Joined: 24 Mar 2017

                            Is this service going to be starting again ????

                            last edited by 24 Aug 2020, 08:47 1 Reply Last reply Reply Quote 0
                            • C
                              Chesson
                              Joined: 18 Mar 2019

                              Hi @Pips78

                              I have got you on the waiting list and you are in the next batch that we take in. I'm just clearing up the last few that we have here and then I will drop you an email to begin the process on yours. I will be in touch soon.

                              IG: @alexchesson_

                              last edited by 24 Aug 2020, 09:02 1 Reply Last reply Reply Quote 0
                              • F
                                Flannel
                                Joined: 26 May 2020

                                Your customer service is already next-level. Now you’re just showing off.

                                last edited by 25 Aug 2020, 01:53 1 Reply Last reply Reply Quote 0
                                • C
                                  Costch
                                  Joined: 24 Jan 2017

                                  I understand that this service is only offered on denim products, is there any chance that it might ever be offered on duck? I have a pair of 666D with some fraying in the seat and some loose stitches at the crotch seam (~4 years of wear). The fraying at the seat (right side specifically, immediately left of the pocket) is the only consistent problem area I've had in my IH jeans. 666S-BK have the exact same wear, but no blowouts or substantial fraying anywhere else. Has anybody else had blowouts in the seat like this? I don't recall it being an issue with any other brand of jeans - granted they all fell apart elsewhere much more quickly. I suppose that this could be because IH spaces the rear pockets out more towards the outseam thus removing some of the buffer that the pockets might provide. Or maybe I just have a particularly boney butt  😃

                                  last edited by 26 Oct 2020, 14:56 1 Reply Last reply Reply Quote 0
                                  • C
                                    Chesson
                                    Joined: 18 Mar 2019

                                    @Costch repairing the duck canvas is not quite as straight forward as the denim. It can certainly be done, but it will not blend in quite the same. If you would like to send in some photos using the repair form I will happily take a look at them for you and see what I can do.

                                    IG: @alexchesson_

                                    last edited by 26 Oct 2020, 15:01 1 Reply Last reply Reply Quote 0
                                    • C
                                      Costch
                                      Joined: 24 Jan 2017

                                      Awesome, I'll do that. Thanks Chesson!

                                      last edited by 26 Oct 2020, 15:14 1 Reply Last reply Reply Quote 0
                                      • bryaneidins70B
                                        bryaneidins70
                                        Iron Heart Deity
                                        Joined: 24 Feb 2017

                                        Are you back repairing yet?

                                        'Fail we may…Sail we must'

                                        last edited by 13 Nov 2020, 17:05 1 Reply Last reply Reply Quote 0
                                        • den1mheadD
                                          den1mhead
                                          Raw and Unwashed
                                          Joined: 6 Oct 2014

                                          @bryaneidins70:

                                          Are you back repairing yet?

                                          @bryaneidins70 in the absence of an answer from any of the IHUK crew I can say that I had a pair of IH jeans and an IH denim jacket repaired by the crew some time in August if my memory serves me correctly. Hope this helps buddy  🙂

                                          last edited by 13 Nov 2020, 18:20 1 Reply Last reply Reply Quote 0
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