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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @WhiskeySandwich
      Joined:

      @WhiskeySandwich for cyber security reasons, we couldn’t migrate over passwords. You should have received an email from ship@ironheart.co.uk asking for you to reactivate your account. If you haven’t got that (double check spam please) then please drop us an email and we can manually resend it for you

      last edited by 1 Reply Last reply Reply Quote 2
      • CosmoSix5C
        CosmoSix5
        Haraki san Prodigy
        Joined:

        Gift card amounts are still wonky in USD. The amounts are as they should be in GBP. Seems the issue.

        WTB Brund Flannel 2 or 3x

        last edited by AdamJA AlexA 2 Replies Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          @CosmoSix5
          Joined:

          @CosmoSix5 It's a public holiday here in UK, will be sorted tomorrow once we've chatted to the developers

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 2
          • AlexA
            Alex
            IHUK Crew
            @CosmoSix5
            Joined:

            @CosmoSix5 in Europe, Good Friday and Easter Monday (as well as the weekend) are public holiays.

            last edited by AlexA 1 Reply Last reply Reply Quote 2
            • CosmoSix5C
              CosmoSix5
              Haraki san Prodigy
              Joined:

              Nice! Enjoy! 😊

              WTB Brund Flannel 2 or 3x

              last edited by 1 Reply Last reply Reply Quote 0
              • jdwaidJ
                jdwaid
                Haraki san Prodigy
                Joined:

                Just a heads up, I was checking the size chart for the tail gunner and it looks off. Empty table with just two columns and rows.

                IG: selvedgelooks

                last edited by AdamJA 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @Alex
                  Joined:

                  @jdwaid thank you. @AdamJ knows the bug, we just need the manpower today to fix it because

                  @CosmoSix5 in Europe, Good Friday and Easter Monday (as well as the weekend) are public holiays.

                  last edited by Alex 1 Reply Last reply Reply Quote 1
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @jdwaid
                    Joined:

                    @jdwaid Sorted, thank you

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 1
                    • CloakAndGrimeC
                      CloakAndGrime
                      Joined:

                      ironhearteu.com forwards to ironheart.co.uk

                      Is this intended?

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        @Alex
                        Joined:

                        @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                        @CosmoSix5 at launch, we will be moving everything under one umbrella, domain wise, but all USA/EU domains will have auto forwards in place so you should not have any broken links.

                        More importantly, none of our processes will be changing regarding how we handle EU or US orders, and your payments will still be processed locally so there are no international card fees etc etc. Just really domain tidying up, rather than changing the way we work with America (or the EU)

                        @CloakAndGrime

                        last edited by Alex 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          We are getting a lot of repetitive questions now - of course we want to answer them all, but please try searching first. When you are in this thread, hit cmd+f on mac, or on PC CTRL-F, you can search within this thread.

                          If that does not work, type this into the search bar:

                          in:topic-17240 <KEYWORD>

                          (thanks @ManiacLachy for the assist here)

                          last edited by 1 Reply Last reply Reply Quote 2
                          • neph93N
                            neph93
                            見習いボス
                            Joined:

                            When using "Compare", adding things via the inbuilt search function works great, but adding items from the product page does not. It says "loading" then hangs up. You can't close that compare tab either.

                            EDIT: I tested the above with different products and it is possible to add some from the product page but not others.

                            EDIT: It would appear that the items I cannot add to compare from their product pages are also not searchable from within the compare page, despite showing correctly when using the general, site-wide search function. Example: IHSB-TGN-NAT.

                            “Some of those that work forces
                            Are the same that burn crosses”

                            • Virginia Woolf
                            last edited by neph93 AlexA 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @neph93
                              Joined:

                              @neph93 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                              EDIT: It would appear that the items I cannot add to compare from their product pages are also not searchable from within the compare page, despite showing correctly when using the general, site-wide search function. Example: IHSB-TGN-NAT.

                              @AdamJ

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                Joined:

                                @neph93 we can replicate, something weird going on, so will investigate

                                last edited by 1 Reply Last reply Reply Quote 1
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  Joined:

                                  @neph93 sorry, can you give us another example? We can only replicate with the TGN, so another example would help narrow down the issue

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • neph93N
                                    neph93
                                    見習いボス
                                    Joined:

                                    @Alex @AdamJ Also happens with the IHSB-COL-BLK, but not all IHSB jackets.

                                    “Some of those that work forces
                                    Are the same that burn crosses”

                                    • Virginia Woolf
                                    last edited by neph93 AdamJA 1 Reply Last reply Reply Quote 0
                                    • neph93N
                                      neph93
                                      見習いボス
                                      Joined:

                                      Did some random searches of well known items from other lines and everything else worked

                                      “Some of those that work forces
                                      Are the same that burn crosses”

                                      • Virginia Woolf
                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        Joined:

                                        thanks mate, thats good data...

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          @neph93
                                          Joined:

                                          @neph93 Cheers mate, I think I've found the source of the problem

                                          The devil is in the detail..

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • W
                                            will6er
                                            Joined:

                                            Seems that none of the belts have the "How we measure belts" guide. At least the OGL ones I have been eyeing.

                                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
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