New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Matt

@AdamJ i’m pretty sure I had like ten $100 vouchers saved and now they’re all gone. Can you just add them back in for me?

Karol

In Our fabrics section. Is the picture for the whipcord fabric not a moleskin by some chance?

Kasi

@Alex
@AdamJ
Same my vouchers are gone.

Also I had one for £400

long_john86

Getting this sign in screen when clicking on a restock link via the restock email, and it doesn’t appear to recognise any credentials

Danimal506

Not sure if this is an issue, but clicking on the email on the Contact Us page works as a hyperlink, but the phone number does not. Just wanted to point that out. Maybe it’s because I’m in USA that it doesn’t recognize the number?

unfuccwittable

Loving the new look of the site, and it works pretty well with the Dark Reader browser extension! Any chance you'll ever add a native dark mode option for the site?

Alex

@Karol it’s whipcord, from a future release, which is a bit of a spoiler ‍️

Karol

@Alex oh man, you got me good with this one. Unlike any other photos of whipcord that I seen here.

Alex

@meltdown said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

Suggestion: Under "Model Sizing", hovering over the name produces a small hovering window that lists each dimension in a giant block of text. Suggest making each dimension on its own line or in a table so it is easier to read.

We tried this and it looked worse, but we will continue to work on ways to make it look better as we agree its not 100% yet

Alex

@long_john86 can you DM me the link you are talking about please, and also a screenshot of the email it came from?

Alex

@Danimal506 you should be getting served the Iron Heart America details as an american though, so we will look into whats happened there.

Alex

@unfuccwittable maybe..

Matt

Not to further spoil but I don’t know anything so how much damage can I do…when I had an opportunity to handle both the moleskin and brushed whipcord shirts in person I incorrectly guessed one was the other due to how soft the whip shirt was. I wasn’t the only one. Brushed wc is crazy soft.

CosmoSix5

@Alex
The gift voucher system seems to be missing. When I searched for it I was taken to an error page. (This page is missing)
Also,
Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

Alex

@CosmoSix5 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

Under the old checkout system I had 3 vouchers that are gone. One was the $50 code for last year's purchases. I went back through my emails and my deletion obsession has burned me. If a member of the team can reach out to me with them?

I'll DM you shortly, and this is being fixed next week so you will have eyes on again at checkout

CosmoSix5

Thanks Alex. I found gift cards so the name was just changed. But the amounts are wonky. Will that be adjusted? I'm sorry if this has been addressed but I didn't see it in my limited scrolling.

Crease

Loving the zoom in option when viewing the pictures! Well done!

Crease

Also just noticed, the size guide on the IH-634S-SLBod is not showing up for me. Wishing I was a size 29 right about now...

Karol

I just opened the webpage on my PC and wow!
The mobile version is very nice but the improvements in the desktop version are amazing!!

Alex

@Crease @ShopatIronHeart