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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Where do we report issues with the new forum?

New Forum Frequently Asked Questions
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  • J
    jtaylor69
    IHUK Crew
    Joined: 28 Jan 2019

    Excellent! Thanks guys

    last edited by 1 Jul 2024, 15:40 1 Reply Last reply Reply Quote 0
    • P
      popvulture
      見習いボス
      Joined: 2 Oct 2018

      Not sure if this is something that’s been reported before, but I have a lot of trouble with the forum messaging system. Overall it’s just sort of clunky, but some specifics:

      • Sometimes I’ll get a notification that I have a chat, but then I’ll look and it’s seemingly just notified me that someone has started up a conversation with me but hasn’t typed anything yet. This one isn’t a huge deal, just seems sort of odd and unnecessary.

      • Notifications seem to be delayed sometimes, or I’m not notified at all that I have a message.

      • I have email notifications set up for when I get a new message, but this doesn’t seem to work at all. Email notifications for other stuff (watched categories etc) work just fine.

      • Lastly, and this is the big one - hitting return while typing sometimes makes a line break, and other times just sends the message. It seems totally arbitrary how it decides which to do. Whatever the case, it drives me crazy. I’ll be in the middle of a sentence sometimes and might accidentally bump the return key, causing an abrupt end to a paragraph. Or just a minute ago I was trying to send my address to someone and it was

      Breaking

      Out

      Every

      Line

      Seems like if it’s possible, configuring it so messages are sent with two presses of return might keep this from happening. I’ll also add that this seems to happen only on mobile for me, but that’s where I spend most of my time on here. Could just be fat fingers but it seems like it’s not all user error.

      Anyway, thank you so much for tolerating my laundry list! I hope this is useful.

      WTB
      IHSH-IHG-BLK XXL
      Sugar Cane Coke Stripe SS L charcoal

      last edited by 9 Jul 2024, 13:58 A 1 Reply Last reply 9 Jul 2024, 14:26 Reply Quote 1
      • A
        ARNC
        啓蒙家
        @popvulture
        Joined: 13 Dec 2020

        @popvulture I get the same on 1-3 (I’ve not noticed the return issue), so it’s not just you. I don’t use messaging enough for it to bother me.

        “Every day that you survive you get a free sunset“

        last edited by 9 Jul 2024, 14:26 1 Reply Last reply Reply Quote 1
        • S
          Sir_Cuffs-a-Lot
          The Unwoven
          Joined: 11 Feb 2023

          Yeah, the messaging part drives me bonkers (also on my mobile)

          last edited by 9 Jul 2024, 14:27 1 Reply Last reply Reply Quote 1
          • P
            popvulture
            見習いボス
            Joined: 2 Oct 2018

            Yeah, re: the return thing, I forgot to mention that sometimes you just want to hit return and get a line break, while other times you want to send the message. So it's not just that I accidentally hit return and it does it.

            At the end of the day it's not a huge deal, but it's a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it. Maybe I'm overthinking, but I sometimes wonder that it might not instill confidence in me as a seller haha.

            WTB
            IHSH-IHG-BLK XXL
            Sugar Cane Coke Stripe SS L charcoal

            last edited by 9 Jul 2024, 14:55 F 1 Reply Last reply 10 Jul 2024, 14:54 Reply Quote 1
            • A
              Alex
              IHUK Crew
              Joined: 28 Sept 2009

              @popvulture the messaging is my biggest bugbear on here too, and its being working on aggressively behind the scenes. We are hoping to push changes live soon, along with one or two other minor tweaks, and updating the overall software the forum uses to its latest version

              @jtaylor69 see above

              last edited by 10 Jul 2024, 07:55 P 1 Reply Last reply 10 Jul 2024, 13:08 Reply Quote 2
              • P
                popvulture
                見習いボス
                @Alex
                Joined: 2 Oct 2018

                @Alex thanks, man!

                WTB
                IHSH-IHG-BLK XXL
                Sugar Cane Coke Stripe SS L charcoal

                last edited by 10 Jul 2024, 13:08 1 Reply Last reply Reply Quote 0
                • F
                  flannel slut
                  Raw and Unwashed
                  @popvulture
                  Joined: 21 Feb 2022

                  a bit frustrating when someone who doesn't know me at all messages about something I'm selling, and I send them this weird, piecemeal message that looks like a crazy person wrote it.

                  IMG_8210.jpeg

                  last edited by 10 Jul 2024, 14:54 1 Reply Last reply Reply Quote 1
                  • J
                    Jett129
                    見習いボス
                    Joined: 17 Aug 2011

                    I’m currently not getting any email notifications about new posts in threads that I’m following. When I initially noticed this I went into settings,and found that where I had set up my notifications it now said None,I went down the list reset everything,hit save changes,got the notification that I was successful. I navigated away only to check back later to find that once again everything had defaulted to None. I’ve gone back and forth trying to reset it several times,but to no avail. Any help would be appreciated. Not sure if I should have asked this elsewhere.

                    last edited by 16 Jul 2024, 19:17 A 1 Reply Last reply 16 Jul 2024, 19:24 Reply Quote 0
                    • T
                      Tago Mago
                      Mod Squad
                      Joined: 16 Jan 2021

                      @Jett129 I have moved your post to this thread as it adresses a forum issue.

                      last edited by 16 Jul 2024, 19:24 1 Reply Last reply Reply Quote 0
                      • A
                        AdamJ
                        IHUK Crew
                        @Jett129
                        Joined: 29 Jun 2017

                        @Jett129 I've moved the post to here for consistency mate but, yes, that does sound odd.

                        We've had a couple of emails about the server, and your email being on the "suppression list" which suggests something is awry.

                        I have contacted our developers who will hopefully be able to solve

                        The devil is in the detail..

                        last edited by 16 Jul 2024, 19:24 1 Reply Last reply Reply Quote 1
                        • A
                          AdamJ
                          IHUK Crew
                          Joined: 29 Jun 2017

                          @Tago-Mago beat me to the punch, im claiming the glory

                          The devil is in the detail..

                          last edited by AdamJ 16 Jul 2024, 19:24 1 Reply Last reply Reply Quote 2
                          • J
                            Jett129
                            見習いボス
                            Joined: 17 Aug 2011

                            @AdamJ @Tago-Mago Thanks for moving my post to the appropriate spot. I had thought about that,but then convinced myself that it might be something more software related. Should’ve trusted my instincts.

                            last edited by 16 Jul 2024, 19:28 1 Reply Last reply Reply Quote 1
                            • goosehdG
                              goosehd
                              Mod Squad
                              Joined: 8 Apr 2016

                              @AdamJ @Tago-Mago Damn...go to the fridge to get a beer and both of you beat me to the punch...great job gentlemen!

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by 16 Jul 2024, 19:29 T 1 Reply Last reply 16 Jul 2024, 19:37 Reply Quote 1
                              • A
                                AdamJ
                                IHUK Crew
                                Joined: 29 Jun 2017

                                @goosehd we haven't real solved anything yet, me and @Tago-Mago high fiving over our mod abilities whilst Jetts notification issue lives on 😂

                                @Jett129 it's after hours in the UK but I'll get you an update on the situation tomorrow

                                The devil is in the detail..

                                last edited by AdamJ 16 Jul 2024, 19:34 J 1 Reply Last reply 16 Jul 2024, 20:31 Reply Quote 1
                                • T
                                  Tago Mago
                                  Mod Squad
                                  @goosehd
                                  Joined: 16 Jan 2021

                                  @goosehd great mod that I am, I moved it to the wrong thread to begin with . Now where's that facepalm emoji?

                                  last edited by 16 Jul 2024, 19:37 GilesG 1 Reply Last reply 16 Jul 2024, 20:32 Reply Quote 2
                                  • J
                                    Jett129
                                    見習いボス
                                    @AdamJ
                                    Joined: 17 Aug 2011

                                    @AdamJ No worries. I’m sure you have a lot more important things going on right now. How long you in town for?

                                    last edited by 16 Jul 2024, 20:31 A 1 Reply Last reply 16 Jul 2024, 20:36 Reply Quote 0
                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      @Tago Mago
                                      Joined: 22 Sept 2009

                                      @Tago-Mago FACE PALM (1 of 1).jpg

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                      last edited by 16 Jul 2024, 20:32 1 Reply Last reply Reply Quote 4
                                      • A
                                        AdamJ
                                        IHUK Crew
                                        @Jett129
                                        Joined: 29 Jun 2017

                                        @Jett129 Fly home Thursday man, we're on 197 Chrystie if you can stop by tomorrow!

                                        The devil is in the detail..

                                        last edited by 16 Jul 2024, 20:36 J 1 Reply Last reply 16 Jul 2024, 20:55 Reply Quote 0
                                        • J
                                          Jett129
                                          見習いボス
                                          @AdamJ
                                          Joined: 17 Aug 2011

                                          @AdamJ I’m actually in the city for a dentist appointment,and could swing by between 2:30 and 3 if that would be OK.

                                          last edited by 16 Jul 2024, 20:55 1 Reply Last reply Reply Quote 0
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