Where do we report issues with the new forum?

[Jett129]

I’m currently not getting any email notifications about new posts in threads that I’m following. When I initially noticed this I went into settings,and found that where I had set up my notifications it now said None,I went down the list reset everything,hit save changes,got the notification that I was successful. I navigated away only to check back later to find that once again everything had defaulted to None. I’ve gone back and forth trying to reset it several times,but to no avail. Any help would be appreciated. Not sure if I should have asked this elsewhere.

[Tago Mago]

@Jett129 I have moved your post to this thread as it adresses a forum issue.

[AdamJ]

@Jett129 I've moved the post to here for consistency mate but, yes, that does sound odd.

We've had a couple of emails about the server, and your email being on the "suppression list" which suggests something is awry.

I have contacted our developers who will hopefully be able to solve

[AdamJ]

@Tago-Mago beat me to the punch, im claiming the glory

[Jett129]

@AdamJ @Tago-Mago Thanks for moving my post to the appropriate spot. I had thought about that,but then convinced myself that it might be something more software related. Should’ve trusted my instincts.

[goosehd]

@AdamJ @Tago-Mago Damn...go to the fridge to get a beer and both of you beat me to the punch...great job gentlemen!

[AdamJ]

@goosehd we haven't real solved anything yet, me and @Tago-Mago high fiving over our mod abilities whilst Jetts notification issue lives on

@Jett129 it's after hours in the UK but I'll get you an update on the situation tomorrow

[Tago Mago]

@goosehd great mod that I am, I moved it to the wrong thread to begin with . Now where's that facepalm emoji?

[Jett129]

@AdamJ No worries. I’m sure you have a lot more important things going on right now. How long you in town for?

[Giles]

@Tago-Mago

[AdamJ]

@Jett129 Fly home Thursday man, we're on 197 Chrystie if you can stop by tomorrow!

[Jett129]

@AdamJ I’m actually in the city for a dentist appointment,and could swing by between 2:30 and 3 if that would be OK.

[Jett129]

@AdamJ Still not receiving email notifications for threads I'm following.

[AdamJ]

@Jett129 We've removed you from the black list! (Amazon Web Server's, not ours )

I will do some testing on your account now, sorry man!

[Jett129]

@AdamJ Thanks so much,appreciate it.

[Jett129]

@AdamJ Just happened to check my Spam folder and there was well over 100 email notifications form the IH Forum. I checked them all as Not Spam,and hopefully the problem is solved. Many thanks for your help in getting the problem solved. Really appreciate it!

[AdamJ]

@Jett129 glad it's sorted!

[AdamJ]

You may have noticed some changes to the forum, we've updated to the latest version of NodeBB. There were a few things we wanted to implement that are still being worked on, such as push notifications. There is no native solution for this, which means there is more work involved to make it so. If you have any issues or see something that is awry - @ AJ

[SKT]

Hey Adam, one thing I’ve noticed is the “mark as read” tab is gone. I’m hoping that’s only temporary because I liked it.

[Twistlock]

Header in the Email notifications is bugged.