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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    Where do we report issues with the new forum?

    New Forum Frequently Asked Questions
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    • SKTS
      SKT
      見習いボス
      @AdamJ
      Joined:

      @AdamJ seems much better today

      last edited by 1 Reply Last reply Reply Quote 1
      • goosehdG
        goosehd
        Mod Squad
        Joined:

        It was/is acting better, but still occasionally lagging for me. I don't know if it's on my end or the forum.

        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

        last edited by goosehd 1 Reply Last reply Reply Quote 0
        • ARNCA
          ARNC
          啓蒙家
          Joined:

          I’m also finding it much better today than at the weekend. No obvious lag for me now and no high demand screens.

          “Every day that you survive you get a free sunset“

          last edited by 1 Reply Last reply Reply Quote 0
          • motojoboboM
            motojobobo
            啓蒙家
            Joined:

            I got the same glitch a few times over the last 5 days. Cleared my Safari cache today, and so far no hassles. FWIW

            The journey is the objective.

            last edited by 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              Joined:

              Thanks for the feedback everyone, think we've got to the bottom of it now.

              The devil is in the detail..

              last edited by 1 Reply Last reply Reply Quote 0
              • goosehdG
                goosehd
                Mod Squad
                Joined:

                IMG_1032.png

                Heads up that I’ve gotten this message a few times today.

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by 1 Reply Last reply Reply Quote 1
                • DeeDee85D
                  DeeDee85
                  啓蒙家
                  Joined:

                  Me too

                  last edited by DeeDee85 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    Joined:

                    Thanks, we were aware and reported it, but havent worked out the cause yet

                    last edited by Tago MagoT 1 Reply Last reply Reply Quote 1
                    • Tago MagoT
                      Tago Mago
                      Mod Squad
                      @Alex
                      Joined:

                      @Alex fyi I got that message a few times this morning

                      last edited by AlexA 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        @Tago Mago
                        Joined:

                        @Tago-Mago thanks mate, they haven’t worked out a cause yet. Often when this happens it’s a rogue bot or a DDoS thing, but we are on it

                        last edited by 1 Reply Last reply Reply Quote 1
                        • jtaylor69J
                          jtaylor69
                          IHUK Crew
                          Joined:

                          Sorry for the performance woes guys, Googlebot went a little nuts and we've had to tell them to chill for a short while...
                          Hopefully things feel better now?

                          serio-no.gif

                          last edited by 1 Reply Last reply Reply Quote 1
                          • TwistlockT
                            Twistlock
                            啓蒙家
                            Joined:

                            A lot smoother now. Thanks.

                            last edited by 1 Reply Last reply Reply Quote 1
                            • goosehdG
                              goosehd
                              Mod Squad
                              Joined:

                              Still getting error messages:

                              IMG_6438.png

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                Joined:

                                The forum will
                                Be down for a short time today as we push some updates out to improve service

                                last edited by 1 Reply Last reply Reply Quote 1
                                • jtaylor69J
                                  jtaylor69
                                  IHUK Crew
                                  Joined:

                                  I'm happy to announce that the updates have been pushed. Please let us know how you get on.

                                  last edited by goosehdG Tago MagoT 2 Replies Last reply Reply Quote 1
                                  • todyT
                                    tody
                                    啓蒙家
                                    Joined:

                                    Feels a lot quicker immediately.

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      @jtaylor69
                                      Joined:

                                      @jtaylor69 Much faster/smoother! Thank you guys very much!!!

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • Tago MagoT
                                        Tago Mago
                                        Mod Squad
                                        @jtaylor69
                                        Joined:

                                        @jtaylor69 working smoothly on mobile so far

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • jtaylor69J
                                          jtaylor69
                                          IHUK Crew
                                          Joined:

                                          Excellent! Thanks guys

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • popvultureP
                                            popvulture
                                            見習いボス
                                            Joined:

                                            Not sure if this is something that’s been reported before, but I have a lot of trouble with the forum messaging system. Overall it’s just sort of clunky, but some specifics:

                                            • Sometimes I’ll get a notification that I have a chat, but then I’ll look and it’s seemingly just notified me that someone has started up a conversation with me but hasn’t typed anything yet. This one isn’t a huge deal, just seems sort of odd and unnecessary.

                                            • Notifications seem to be delayed sometimes, or I’m not notified at all that I have a message.

                                            • I have email notifications set up for when I get a new message, but this doesn’t seem to work at all. Email notifications for other stuff (watched categories etc) work just fine.

                                            • Lastly, and this is the big one - hitting return while typing sometimes makes a line break, and other times just sends the message. It seems totally arbitrary how it decides which to do. Whatever the case, it drives me crazy. I’ll be in the middle of a sentence sometimes and might accidentally bump the return key, causing an abrupt end to a paragraph. Or just a minute ago I was trying to send my address to someone and it was

                                            Breaking

                                            Out

                                            Every

                                            Line

                                            Seems like if it’s possible, configuring it so messages are sent with two presses of return might keep this from happening. I’ll also add that this seems to happen only on mobile for me, but that’s where I spend most of my time on here. Could just be fat fingers but it seems like it’s not all user error.

                                            Anyway, thank you so much for tolerating my laundry list! I hope this is useful.

                                            WTB
                                            IHSH-IHG-BLK XXL
                                            Sugar Cane Coke Stripe SS L charcoal

                                            last edited by ARNCA 1 Reply Last reply Reply Quote 1
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