New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[AdamJ]

@Brian rest assured our new live chat is the same people you know and love

[JoshC]

@Brian every time you open a chat now im gunna be there like

[Alex]

The forum has now been moved to its new domain. Redirect are being put in place as I type, but if you have it bookmarked, or you have the mobile shortcut downloaded on your device, you will need to update it:
https://forum.ironheart.co.uk

You will need to login again as it's now treated as a 'new' domain. You'll also need to reinstall the app if you added it to your home screen.

[neph93]

@JoshC Star Wars memes are the best memes

[JoshC]

@neph93 This is the way

[neph93]

@motojobobo the main thing that annoyed me was the filtering function that had to reload the page every time you checked a box. Serious time sink and not something you get on other sites. Otherwise some of the drop down menus were overly sensitive, on iOS and on a desktop. Lots of other things worked great.

While gen X’ers may not GAF about these details, they did not raise the IH website to the level of a truly professional clothing retail company anno 2025 imho. I expect that to change now.

Otherwise the major issue shopside was the way the site handled (or rather didn’t handle), the bun fights for popular releases.

[Alex]

@neph93 and the search didnt work...

[Alex]

and the checkout was pretty grim

[Alex]

and, and, and

[neph93]

@Alex you're right it didn't, I'd forgotten that... Checkout was a lot more steps than it needed to be for sure, and not very intuitive, now you mention it. It was the filter thing that drove me batty.

[Go For Chill]

@Alex said in New Iron Heart Website - Launching Soon!:

@neph93 and the search didnt work...

This whole time I thought that was just me. I feel so vindicated.

[Kjunx]

Well...when the site is up and running you have a veritable army of resources here on the forum to help the IHcrew test out the new site. You should launch a separate page dedicated to 'bugs' found. Will help in fast identification and likely reduce downstream costs due to order mistakes, etc. - most folks here I've met are good humans and happy to just click away but you could always run a context to identify bugs at a 1 euro per bug amount :). Looking forward to checking out the new site and throwing down a test purchase !

[Go For Chill]

I humbly volunteer to test discount codes in the checkout process.

I propose we start with 80% and work our way down to 10% in Increments of 10. We must test all possibilities for the good of the customer.

[SKT]

@Go-For-Chill seconded

[popvulture]

@Go-For-Chill I feel like it worked SOMETIMES, just enough for me to halfway give it a personality, like a cool girl who ignores me most of the time. I’d start typing “B-U-C…. BIG BUCK! Look! She likes me today!” Most of the time just the cold silence, though. Sigh.

[CosmoSix5]

Will this eliminate the different versions aka Iron Heart America/UK/International? For me the click to items like the season preview or future releases would leave Ironheartamerica.
Never a huge deal just curious.

[Brian]

My self imposed spending ban might have to be lifted just to help the “testing” process

[CosmoSix5]

Exciting post from Haraki on FB. Translates to 25oz now in stock. For Japan and who knows the cuts but wheels are in motion.

[Chillberg]

Can't wait until the 634's 25oz are available

[Alex]

@CosmoSix5 at launch, we will be moving everything under one umbrella, domain wise, but all USA/EU domains will have auto forwards in place so you should not have any broken links.

More importantly, none of our processes will be changing regarding how we handle EU or US orders, and your payments will still be processed locally so there are no international card fees etc etc. Just really domain tidying up, rather than changing the way we work with America (or the EU)