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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • BrianB
      Brian
      @EdH
      Joined:

      @EdH just keep typing speak to a human human into the chats
      It will get you somewhere

      I’ve had lots of practice with these things as a disgruntled customer / user of many companies

      last edited by AdamJA JoshCJ 2 Replies Last reply Reply Quote 3
      • AdamJA
        AdamJ
        IHUK Crew
        @Brian
        Joined:

        @Brian rest assured our new live chat is the same people you know and love 😂

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 2
        • JoshCJ
          JoshC
          IHUK Crew
          @Brian
          Joined:

          @Brian 😂 every time you open a chat now im gunna be there like
          images.jpeg

          last edited by neph93N 1 Reply Last reply Reply Quote 4
          • AlexA
            Alex
            IHUK Crew
            Joined:

            The forum has now been moved to its new domain. Redirect are being put in place as I type, but if you have it bookmarked, or you have the mobile shortcut downloaded on your device, you will need to update it:
            https://forum.ironheart.co.uk

            You will need to login again as it's now treated as a 'new' domain. You'll also need to reinstall the app if you added it to your home screen.

            last edited by 1 Reply Last reply Reply Quote 3
            • neph93N
              neph93
              見習いボス
              @JoshC
              Joined:

              @JoshC Star Wars memes are the best memes

              “Some of those that work forces
              Are the same that burn crosses”

              • Virginia Woolf
              last edited by JoshCJ 1 Reply Last reply Reply Quote 1
              • JoshCJ
                JoshC
                IHUK Crew
                @neph93
                Joined:

                @neph93 This is the way

                last edited by 1 Reply Last reply Reply Quote 1
                • neph93N
                  neph93
                  見習いボス
                  @motojobobo
                  Joined:

                  @motojobobo the main thing that annoyed me was the filtering function that had to reload the page every time you checked a box. Serious time sink and not something you get on other sites. Otherwise some of the drop down menus were overly sensitive, on iOS and on a desktop. Lots of other things worked great.

                  While gen X’ers may not GAF about these details, they did not raise the IH website to the level of a truly professional clothing retail company anno 2025 imho. I expect that to change now.

                  Otherwise the major issue shopside was the way the site handled (or rather didn’t handle), the bun fights for popular releases.

                  “Some of those that work forces
                  Are the same that burn crosses”

                  • Virginia Woolf
                  last edited by AlexA 1 Reply Last reply Reply Quote 1
                  • AlexA
                    Alex
                    IHUK Crew
                    @neph93
                    Joined:

                    @neph93 and the search didnt work...

                    last edited by neph93N Go For ChillG 2 Replies Last reply Reply Quote 1
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      and the checkout was pretty grim

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        and, and, and

                        last edited by 1 Reply Last reply Reply Quote 0
                        • neph93N
                          neph93
                          見習いボス
                          @Alex
                          Joined:

                          @Alex you're right it didn't, I'd forgotten that... Checkout was a lot more steps than it needed to be for sure, and not very intuitive, now you mention it. It was the filter thing that drove me batty.

                          “Some of those that work forces
                          Are the same that burn crosses”

                          • Virginia Woolf
                          last edited by neph93 1 Reply Last reply Reply Quote 0
                          • Go For ChillG
                            Go For Chill
                            Haraki san Expert
                            @Alex
                            Joined:

                            @Alex said in New Iron Heart Website - Launching Soon!:

                            @neph93 and the search didnt work...

                            This whole time I thought that was just me. I feel so vindicated. 😄

                            "Opportunity is missed by most people because it is dressed in overalls and looks like work." -Thomas Edison

                            last edited by popvultureP 1 Reply Last reply Reply Quote 6
                            • KjunxK
                              Kjunx
                              Raw and Unwashed
                              Joined:

                              Well...when the site is up and running you have a veritable army of resources here on the forum to help the IHcrew test out the new site. You should launch a separate page dedicated to 'bugs' found. Will help in fast identification and likely reduce downstream costs due to order mistakes, etc. - most folks here I've met are good humans and happy to just click away but you could always run a context to identify bugs at a 1 euro per bug amount :). Looking forward to checking out the new site and throwing down a test purchase !

                              last edited by AlexA 1 Reply Last reply Reply Quote 1
                              • Go For ChillG
                                Go For Chill
                                Haraki san Expert
                                Joined:

                                I humbly volunteer to test discount codes in the checkout process.

                                I propose we start with 80% and work our way down to 10% in Increments of 10. We must test all possibilities for the good of the customer.

                                "Opportunity is missed by most people because it is dressed in overalls and looks like work." -Thomas Edison

                                last edited by SKTS 1 Reply Last reply Reply Quote 10
                                • SKTS
                                  SKT
                                  見習いボス
                                  @Go For Chill
                                  Joined:

                                  @Go-For-Chill seconded

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • popvultureP
                                    popvulture
                                    見習いボス
                                    @Go For Chill
                                    Joined:

                                    @Go-For-Chill I feel like it worked SOMETIMES, just enough for me to halfway give it a personality, like a cool girl who ignores me most of the time. I’d start typing “B-U-C…. BIG BUCK! Look! She likes me today!” Most of the time just the cold silence, though. Sigh.

                                    WTB
                                    IHSH-IHG-BLK XXL
                                    Sugar Cane Coke Stripe SS L charcoal

                                    last edited by 1 Reply Last reply Reply Quote 2
                                    • CosmoSix5C
                                      CosmoSix5
                                      Haraki san Prodigy
                                      Joined:

                                      Will this eliminate the different versions aka Iron Heart America/UK/International? For me the click to items like the season preview or future releases would leave Ironheartamerica.
                                      Never a huge deal just curious.

                                      John 1 1-3 ❤️♥️❤️♥️

                                      last edited by AlexA 1 Reply Last reply Reply Quote 1
                                      • BrianB
                                        Brian
                                        Joined:

                                        My self imposed spending ban might have to be lifted just to help the “testing” process

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • CosmoSix5C
                                          CosmoSix5
                                          Haraki san Prodigy
                                          Joined:

                                          Exciting post from Haraki on FB. Translates to 25oz now in stock. For Japan and who knows the cuts but wheels are in motion. 👖
                                          Screenshot_20250416_004356_Facebook.jpg

                                          John 1 1-3 ❤️♥️❤️♥️

                                          last edited by 1 Reply Last reply Reply Quote 2
                                          • ChillbergC
                                            Chillberg
                                            Raw and Unwashed
                                            Joined:

                                            Can't wait until the 634's 25oz are available

                                            last edited by 1 Reply Last reply Reply Quote 1
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