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Iron Heart Forum
Iron Heart Forum

Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • B
    Brian
    @EdH
    Joined: 24 Nov 2022

    @EdH just keep typing speak to a human human into the chats
    It will get you somewhere

    I’ve had lots of practice with these things as a disgruntled customer / user of many companies

    last edited by 15 Apr 2025, 09:52 A J 2 Replies Last reply 15 Apr 2025, 10:15 Reply Quote 3
    • A
      AdamJ
      IHUK Crew
      @Brian
      Joined: 29 Jun 2017

      @Brian rest assured our new live chat is the same people you know and love 😂

      The devil is in the detail..

      last edited by 15 Apr 2025, 10:15 1 Reply Last reply Reply Quote 2
      • J
        JoshC
        IHUK Crew
        @Brian
        Joined: 18 Nov 2021

        @Brian 😂 every time you open a chat now im gunna be there like
        images.jpeg

        last edited by 15 Apr 2025, 10:27 N 1 Reply Last reply 15 Apr 2025, 10:55 Reply Quote 4
        • A
          Alex
          IHUK Crew
          Joined: 28 Sept 2009

          The forum has now been moved to its new domain. Redirect are being put in place as I type, but if you have it bookmarked, or you have the mobile shortcut downloaded on your device, you will need to update it:
          https://forum.ironheart.co.uk

          You will need to login again as it's now treated as a 'new' domain. You'll also need to reinstall the app if you added it to your home screen.

          last edited by 15 Apr 2025, 10:37 1 Reply Last reply Reply Quote 3
          • N
            neph93
            見習いボス
            @JoshC
            Joined: 18 Aug 2014

            @JoshC Star Wars memes are the best memes

            “Some of those that work forces
            Are the same that burn crosses”

            • Virginia Woolf
            last edited by 15 Apr 2025, 10:55 J 1 Reply Last reply 15 Apr 2025, 10:55 Reply Quote 1
            • J
              JoshC
              IHUK Crew
              @neph93
              Joined: 18 Nov 2021

              @neph93 This is the way

              last edited by 15 Apr 2025, 10:55 1 Reply Last reply Reply Quote 1
              • N
                neph93
                見習いボス
                @motojobobo
                Joined: 18 Aug 2014

                @motojobobo the main thing that annoyed me was the filtering function that had to reload the page every time you checked a box. Serious time sink and not something you get on other sites. Otherwise some of the drop down menus were overly sensitive, on iOS and on a desktop. Lots of other things worked great.

                While gen X’ers may not GAF about these details, they did not raise the IH website to the level of a truly professional clothing retail company anno 2025 imho. I expect that to change now.

                Otherwise the major issue shopside was the way the site handled (or rather didn’t handle), the bun fights for popular releases.

                “Some of those that work forces
                Are the same that burn crosses”

                • Virginia Woolf
                last edited by 15 Apr 2025, 11:02 A 1 Reply Last reply 15 Apr 2025, 11:08 Reply Quote 1
                • A
                  Alex
                  IHUK Crew
                  @neph93
                  Joined: 28 Sept 2009

                  @neph93 and the search didnt work...

                  last edited by 15 Apr 2025, 11:08 N G 2 Replies Last reply 15 Apr 2025, 11:53 Reply Quote 1
                  • A
                    Alex
                    IHUK Crew
                    Joined: 28 Sept 2009

                    and the checkout was pretty grim

                    last edited by 15 Apr 2025, 11:08 1 Reply Last reply Reply Quote 0
                    • A
                      Alex
                      IHUK Crew
                      Joined: 28 Sept 2009

                      and, and, and

                      last edited by 15 Apr 2025, 11:08 1 Reply Last reply Reply Quote 0
                      • N
                        neph93
                        見習いボス
                        @Alex
                        Joined: 18 Aug 2014

                        @Alex you're right it didn't, I'd forgotten that... Checkout was a lot more steps than it needed to be for sure, and not very intuitive, now you mention it. It was the filter thing that drove me batty.

                        “Some of those that work forces
                        Are the same that burn crosses”

                        • Virginia Woolf
                        last edited by neph93 15 Apr 2025, 11:53 1 Reply Last reply Reply Quote 0
                        • G
                          Go For Chill
                          Haraki san Prodigy
                          @Alex
                          Joined: 3 Jan 2025

                          @Alex said in New Iron Heart Website - Launching Soon!:

                          @neph93 and the search didnt work...

                          This whole time I thought that was just me. I feel so vindicated. 😄

                          "Opportunity is missed by most people because it is dressed in overalls and looks like work." -Thomas Edison

                          last edited by 15 Apr 2025, 19:53 P 1 Reply Last reply 16 Apr 2025, 01:48 Reply Quote 6
                          • K
                            Kjunx
                            Raw and Unwashed
                            Joined: 22 Feb 2022

                            Well...when the site is up and running you have a veritable army of resources here on the forum to help the IHcrew test out the new site. You should launch a separate page dedicated to 'bugs' found. Will help in fast identification and likely reduce downstream costs due to order mistakes, etc. - most folks here I've met are good humans and happy to just click away but you could always run a context to identify bugs at a 1 euro per bug amount :). Looking forward to checking out the new site and throwing down a test purchase !

                            last edited by 15 Apr 2025, 21:12 A 1 Reply Last reply 16 Apr 2025, 06:37 Reply Quote 1
                            • G
                              Go For Chill
                              Haraki san Prodigy
                              Joined: 3 Jan 2025

                              I humbly volunteer to test discount codes in the checkout process.

                              I propose we start with 80% and work our way down to 10% in Increments of 10. We must test all possibilities for the good of the customer.

                              "Opportunity is missed by most people because it is dressed in overalls and looks like work." -Thomas Edison

                              last edited by 15 Apr 2025, 23:18 S 1 Reply Last reply 15 Apr 2025, 23:20 Reply Quote 10
                              • S
                                SKT
                                見習いボス
                                @Go For Chill
                                Joined: 26 Aug 2019

                                @Go-For-Chill seconded

                                last edited by 15 Apr 2025, 23:20 1 Reply Last reply Reply Quote 1
                                • P
                                  popvulture
                                  見習いボス
                                  @Go For Chill
                                  Joined: 2 Oct 2018

                                  @Go-For-Chill I feel like it worked SOMETIMES, just enough for me to halfway give it a personality, like a cool girl who ignores me most of the time. I’d start typing “B-U-C…. BIG BUCK! Look! She likes me today!” Most of the time just the cold silence, though. Sigh.

                                  WTB
                                  IHSH-IHG-BLK XXL
                                  Sugar Cane Coke Stripe SS L charcoal

                                  last edited by 16 Apr 2025, 01:48 1 Reply Last reply Reply Quote 2
                                  • C
                                    CosmoSix5
                                    Haraki san Prodigy
                                    Joined: 4 Sept 2023

                                    Will this eliminate the different versions aka Iron Heart America/UK/International? For me the click to items like the season preview or future releases would leave Ironheartamerica.
                                    Never a huge deal just curious.

                                    John 1 1-3 ❤️♥️❤️♥️

                                    last edited by 16 Apr 2025, 02:14 A 1 Reply Last reply 16 Apr 2025, 06:34 Reply Quote 1
                                    • B
                                      Brian
                                      Joined: 24 Nov 2022

                                      My self imposed spending ban might have to be lifted just to help the “testing” process

                                      last edited by 16 Apr 2025, 03:56 1 Reply Last reply Reply Quote 1
                                      • C
                                        CosmoSix5
                                        Haraki san Prodigy
                                        Joined: 4 Sept 2023

                                        Exciting post from Haraki on FB. Translates to 25oz now in stock. For Japan and who knows the cuts but wheels are in motion. 👖
                                        Screenshot_20250416_004356_Facebook.jpg

                                        John 1 1-3 ❤️♥️❤️♥️

                                        last edited by 16 Apr 2025, 04:48 1 Reply Last reply Reply Quote 2
                                        • C
                                          Chillberg
                                          Raw and Unwashed
                                          Joined: 8 Apr 2025

                                          Can't wait until the 634's 25oz are available

                                          last edited by 16 Apr 2025, 06:06 1 Reply Last reply Reply Quote 1
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