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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Luggage Bags and Packs

    Accessories
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    • GraemeG
      Graeme
      啓蒙家
      @endo
      Joined:

      @endo I've got a Defy Verbockel, which measures 18.5" X 13.5" X 6.5", and the volume is 28+ litres. DSPTCH say the tote is 17" X 15" X 6", so they're roughly the same size, though they list its volume as being somewhat smaller at 19 litres.

      I can travel for a week out of the Verbockel. Assuming that the tote is a similar volume, you should be fine.

      last edited by 1 Reply Last reply Reply Quote 1
      • AnesthetistA
        Anesthetist
        見習いボス
        @mclaincausey
        Joined:

        @mclaincausey my wife has one in her Goyard St Louis and I have one in my Emil Erwin tote. Amazing piece of kit.

        IG: bluehandsslim

        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          Thank you guys....

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            I love my Ortliebs:

            And I give them shit. This one just bust on a long haul (well, I did 6 long hauls in 7 days, so could have been any one of them)....

            IMG_2295.JPG

            IMG_2296.JPG

            IMG_2297.JPG

            I could not find the part on their site, so dropped them a note.

            Here is the reply. What the fuck is there not to love.....?

            Hi Giles,

            I might be able to find some slightly used ones in our workshop spares that we can post out for free.

            Please can you let me know your address?

            Kind regards,

            Jess

            It took them 5 minutes to reply though, which was a bit of a let down......

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by Giles 1 Reply Last reply Reply Quote 4
            • chrisjohnnickC
              chrisjohnnick
              Iron Heart Deity
              Joined:

              Nice. Good customer service really is not that difficult. I can’t believe how so many companies fall so short. Love when businesses actually give a shit about making a customer happy.

              Wants List:
              IHSH-20-Red, XL
              IHSH-208-Indigo Kersey, L-XL
              IHSH-254-Grey Kersey, L-XL
              IHSW-45 Black, M
              IH-526SV 21oz type III, 38 or 40
              IH-777S-SB size 32
              IH-777S-142 size 31 or 32
              IHJ-142-BLK or IND, M

              last edited by 1 Reply Last reply Reply Quote 1
              • mclaincauseyM
                mclaincausey
                見習いボス
                Joined:

                Yeah G got me to look at Ortlieb singing their praises and I got a 110L dry duffel that is simply incredible. The robustness of the tarpaulin and seam sealing, excellent ergonomics, functionality, and the wheels just glide. It’s incredible. I’m nowhere near needing service on it but good to know it’s there if I ever need it.

                Think it, be it.

                last edited by TobiT 1 Reply Last reply Reply Quote 1
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  I'm pretty sure they come with a lifetime guarantee. I bust the zip on one of mine, and the UK distributor swapped it for a new one with out any questions, despite me having bought it in Germany....

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by Tago MagoT 1 Reply Last reply Reply Quote 0
                  • Tago MagoT
                    Tago Mago
                    Mod Squad
                    @Giles
                    Joined:

                    @Giles that's German customer service and friendliness for you. We are world-beaters in that category

                    last edited by 1 Reply Last reply Reply Quote 1
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      On a reverse scale, I would agree.....

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by Tago MagoT 1 Reply Last reply Reply Quote 1
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        And the follow up follow up:

                        No worries at all!

                        We’ve missed the postman today, but should be going out to you tomorrow.

                        Kind regards,

                        Jess

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 1
                        • Tago MagoT
                          Tago Mago
                          Mod Squad
                          @Giles
                          Joined:

                          @Giles I thought that was one of the things Ze German were famous for, along with our sense of humour

                          last edited by seawolfS 1 Reply Last reply Reply Quote 1
                          • seawolfS
                            seawolf
                            Mod Squad
                            @Tago Mago
                            Joined:

                            @Tago-Mago You're actually funny though. Must be from the British side of your family?

                            “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                            @zeebeeleather

                            last edited by Tago MagoT 1 Reply Last reply Reply Quote 1
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              Infamous.....

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 1
                              • Tago MagoT
                                Tago Mago
                                Mod Squad
                                @seawolf
                                Joined:

                                @seawolf highly likely

                                last edited by seawolfS 1 Reply Last reply Reply Quote 0
                                • seawolfS
                                  seawolf
                                  Mod Squad
                                  @Tago Mago
                                  Joined:

                                  @Tago-Mago I grew up watching the likes of Monty Python and Flying Circus, and it genuinely shaped my sense of humor. I love British humo(u)r.

                                  “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                  @zeebeeleather

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Tago MagoT
                                    Tago Mago
                                    Mod Squad
                                    Joined:

                                    to be fair, Germans can be funny as well, it just doesn't translate and will never resonate beyond the German-speaking countries due to the language barrier

                                    last edited by GilesG 1 Reply Last reply Reply Quote 1
                                    • Tago MagoT
                                      Tago Mago
                                      Mod Squad
                                      Joined:

                                      enough off-topic. I bought a North Face duffel, mainly because I prefer the U-opening to the straight opening of the Ortliebs

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        @Tago Mago
                                        Joined:

                                        @Tago-Mago said in Luggage Bags and Packs:

                                        to be fair, Germans can be funny as well, it just doesn't translate and will never resonate beyond the German-speaking countries due to the fact that they are not really funny.....

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by seawolfS Tago MagoT endoE 3 Replies Last reply Reply Quote 2
                                        • seawolfS
                                          seawolf
                                          Mod Squad
                                          @Giles
                                          Joined:

                                          @Giles 😂

                                          “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                          @zeebeeleather

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • Tago MagoT
                                            Tago Mago
                                            Mod Squad
                                            @Giles
                                            Joined:

                                            @Giles I don't get it

                                            last edited by 1 Reply Last reply Reply Quote 1
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