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    • D
      DrPat
      Iron Heart Deity
      Joined:

      Good luck in sorting this out!

      Aren't credit cards linked to a billing address?  Is there any way to check that before shipping?  If so, maybe it's better to deal only with them and not PayPal.

      If a niche product like IH is subject to scams, I'd hate do see what dealers of mainstream luxury goods have to deal with.

      If an IH cordovan wallet appears at a cheap price on some other forum, please let me know.  Could be the one stolen from me a few weeks ago.

      last edited by 1 Reply Last reply Reply Quote 0
      • rocketR
        rocket
        Joined:

        @Giles:

        can you remember which department you spoke to?

        this was 2007, I have checked if I still have any email conversation, but could not find them. I know that after I got mad about their behaviour, I was called by a guy the other day, from some kind of internal regulation department, would guess he was a lawyer. And after some talking, they agreed to re-investigate some cases and after some days, got called again that they found a solution for my concerns.  And basically after this point there were no major problems again. From time to time there was / is a fraud attempt, but after I had submit the shipping proof, cases got pretty fast closed to my favor.

        Check if your account have some kind of seller protection and if this is the case, tell them directly that you have sent only to the confirmed address's and with insured UPS, UPS shoud also be able to submit you a proof of recieve at the confirmed address. So that it is 100% clear that you followed all signed rules. And don't accept a no… hope this helps in any way, good luck

        rocketrocksrox 🤙🏼🤙🏾

        It's all humbug, like everywhere
        R.I.P. Geo

        last edited by 1 Reply Last reply Reply Quote 0
        • BeatleB
          Beatle
          Joined:

          We can do anything

          http://bybeatle.com

          last edited by 1 Reply Last reply Reply Quote 0
          • jimmyJ
            jimmy
            Joined:

            @Giles:

            We have a had a total of USD3,000 of chargebacks from Malaysia and Indonesia in the last month.  I'm seriously considering only shipping to people there who we "know".  A chargeback is basically fraudulent use of a credit card or PayPal.  In every case, we have followed the advice we have been given, but we have still been stiffed.

            I am in a VERY bad mood…................

            WTF! I don't really understand it. Don't you actually get the payment before shipping? Anyway that sucks very hard. I am in the middle of setting up on line store so really need to look in to this

            Sent from LOFT iPhone using Tapatalk

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              A chargeback is when the "card owner" says that either they did not receive the goods or that the card was used fraudulently.  They have up to six months after purchase date to file a charegeback

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • rocketR
                rocket
                Joined:

                jimmy, you get payments before you ship, but if you accept cc payments or paypal, there is always a risk of a later chargeback, unfortunly not everyone around there is your friend…

                rocketrocksrox 🤙🏼🤙🏾

                It's all humbug, like everywhere
                R.I.P. Geo

                last edited by 1 Reply Last reply Reply Quote 0
                • jimmyJ
                  jimmy
                  Joined:

                  I just did some quick research And this really gets me angry and the fact that we're not protected against this is just @&/!.

                  Sent from LOFT iPhone using Tapatalk

                  last edited by 1 Reply Last reply Reply Quote 0
                  • SeulS
                    Seul
                    Joined:

                    Many big punkdistros were the victim of this years ago… I remember Felix Havoc talking about this... Shit is apparently inevitable, but of course it's frustrating beyond...

                    last edited by 1 Reply Last reply Reply Quote 0
                    • A
                      AFTRMTH
                      Joined:

                      That sucks G.. your reputation needs no proof. If these people want to wear some IH gear direct from the castle, im sure a direct bank deposit wouldn't be hard to do. Better yet, western union or xoom cash transaction

                      last edited by 1 Reply Last reply Reply Quote 0
                      • injunjackI
                        injunjack
                        見習いボス
                        Joined:

                        Bored at work, and nobody wants to buy my Chevy PickUp  😞

                        last edited by 1 Reply Last reply Reply Quote 0
                        • SeulS
                          Seul
                          Joined:

                          Maybe they read it as 'Pickup only' and saw you live in Santa Country, which isn't easily accessible (sleigh or reindeer only)…

                          last edited by 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            IJ - got a link to the Chevy?

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 0
                            • injunjackI
                              injunjack
                              見習いボス
                              Joined:

                              http://www.nettiauto.com/chevrolet/sportside/3709436

                              last edited by 1 Reply Last reply Reply Quote 0
                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                Nice, but I want older - sorry…........

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                last edited by 1 Reply Last reply Reply Quote 0
                                • SeulS
                                  Seul
                                  Joined:

                                  5.5 mille for that truck - holy cow…

                                  I love trucks... If only I had some spare money... Or a driver's license...

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • injunjackI
                                    injunjack
                                    見習いボス
                                    Joined:

                                    G, no probs, Seul, I'll make you a bargain….never mind the lisence, you need just the truck.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • BeatleB
                                      Beatle
                                      Joined:

                                      seul, how´s that recording comning along ?

                                      We can do anything

                                      http://bybeatle.com

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • rocketR
                                        rocket
                                        Joined:

                                        @Beatle:

                                        seul, how´s that recording comning along ?

                                        😉

                                        rocketrocksrox 🤙🏼🤙🏾

                                        It's all humbug, like everywhere
                                        R.I.P. Geo

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • BeatleB
                                          Beatle
                                          Joined:

                                          waiting….

                                          We can do anything

                                          http://bybeatle.com

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • gbougardG
                                            gbougard
                                            Raw and Unwashed
                                            Joined:

                                            This makes me want to vote for Bin Lad In in 2012

                                            http://www.focusonstyle.com/Trends/Fashion/Lady-Gaga-platform-cowboy-boots-born-this-way-country

                                            Sly Dunbar bigs up IH on YT
                                            http://www.youtube.com/watch?v=8t2OM738mKY
                                            Sly & Robbie A Run Tings
                                            Gregory Isaacs Liveth 4 I-ver

                                            Renault: What in heaven’s name brought you to Casablanca?
                                            Rick: My health. I came to Casablanca for the waters.
                                            Renault: The waters? What waters? We’re in the desert.
                                            Ric

                                            last edited by 1 Reply Last reply Reply Quote 0
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