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    • rocketR
      rocket
      Joined:

      @Giles:

      can you remember which department you spoke to?

      this was 2007, I have checked if I still have any email conversation, but could not find them. I know that after I got mad about their behaviour, I was called by a guy the other day, from some kind of internal regulation department, would guess he was a lawyer. And after some talking, they agreed to re-investigate some cases and after some days, got called again that they found a solution for my concerns.  And basically after this point there were no major problems again. From time to time there was / is a fraud attempt, but after I had submit the shipping proof, cases got pretty fast closed to my favor.

      Check if your account have some kind of seller protection and if this is the case, tell them directly that you have sent only to the confirmed address's and with insured UPS, UPS shoud also be able to submit you a proof of recieve at the confirmed address. So that it is 100% clear that you followed all signed rules. And don't accept a no… hope this helps in any way, good luck

      rocketrocksrox 🤙🏼🤙🏾

      It's all humbug, like everywhere
      R.I.P. Geo

      last edited by 1 Reply Last reply Reply Quote 0
      • BeatleB
        Beatle
        Joined:

        We can do anything

        http://bybeatle.com

        last edited by 1 Reply Last reply Reply Quote 0
        • jimmyJ
          jimmy
          Joined:

          @Giles:

          We have a had a total of USD3,000 of chargebacks from Malaysia and Indonesia in the last month.  I'm seriously considering only shipping to people there who we "know".  A chargeback is basically fraudulent use of a credit card or PayPal.  In every case, we have followed the advice we have been given, but we have still been stiffed.

          I am in a VERY bad mood…................

          WTF! I don't really understand it. Don't you actually get the payment before shipping? Anyway that sucks very hard. I am in the middle of setting up on line store so really need to look in to this

          Sent from LOFT iPhone using Tapatalk

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            A chargeback is when the "card owner" says that either they did not receive the goods or that the card was used fraudulently.  They have up to six months after purchase date to file a charegeback

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • rocketR
              rocket
              Joined:

              jimmy, you get payments before you ship, but if you accept cc payments or paypal, there is always a risk of a later chargeback, unfortunly not everyone around there is your friend…

              rocketrocksrox 🤙🏼🤙🏾

              It's all humbug, like everywhere
              R.I.P. Geo

              last edited by 1 Reply Last reply Reply Quote 0
              • jimmyJ
                jimmy
                Joined:

                I just did some quick research And this really gets me angry and the fact that we're not protected against this is just @&/!.

                Sent from LOFT iPhone using Tapatalk

                last edited by 1 Reply Last reply Reply Quote 0
                • SeulS
                  Seul
                  Joined:

                  Many big punkdistros were the victim of this years ago… I remember Felix Havoc talking about this... Shit is apparently inevitable, but of course it's frustrating beyond...

                  last edited by 1 Reply Last reply Reply Quote 0
                  • A
                    AFTRMTH
                    Joined:

                    That sucks G.. your reputation needs no proof. If these people want to wear some IH gear direct from the castle, im sure a direct bank deposit wouldn't be hard to do. Better yet, western union or xoom cash transaction

                    last edited by 1 Reply Last reply Reply Quote 0
                    • injunjackI
                      injunjack
                      見習いボス
                      Joined:

                      Bored at work, and nobody wants to buy my Chevy PickUp  😞

                      last edited by 1 Reply Last reply Reply Quote 0
                      • SeulS
                        Seul
                        Joined:

                        Maybe they read it as 'Pickup only' and saw you live in Santa Country, which isn't easily accessible (sleigh or reindeer only)…

                        last edited by 1 Reply Last reply Reply Quote 0
                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          IJ - got a link to the Chevy?

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 1 Reply Last reply Reply Quote 0
                          • injunjackI
                            injunjack
                            見習いボス
                            Joined:

                            http://www.nettiauto.com/chevrolet/sportside/3709436

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              Nice, but I want older - sorry…........

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SeulS
                                Seul
                                Joined:

                                5.5 mille for that truck - holy cow…

                                I love trucks... If only I had some spare money... Or a driver's license...

                                last edited by 1 Reply Last reply Reply Quote 0
                                • injunjackI
                                  injunjack
                                  見習いボス
                                  Joined:

                                  G, no probs, Seul, I'll make you a bargain….never mind the lisence, you need just the truck.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • BeatleB
                                    Beatle
                                    Joined:

                                    seul, how´s that recording comning along ?

                                    We can do anything

                                    http://bybeatle.com

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • rocketR
                                      rocket
                                      Joined:

                                      @Beatle:

                                      seul, how´s that recording comning along ?

                                      😉

                                      rocketrocksrox 🤙🏼🤙🏾

                                      It's all humbug, like everywhere
                                      R.I.P. Geo

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • BeatleB
                                        Beatle
                                        Joined:

                                        waiting….

                                        We can do anything

                                        http://bybeatle.com

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • gbougardG
                                          gbougard
                                          Raw and Unwashed
                                          Joined:

                                          This makes me want to vote for Bin Lad In in 2012

                                          http://www.focusonstyle.com/Trends/Fashion/Lady-Gaga-platform-cowboy-boots-born-this-way-country

                                          Sly Dunbar bigs up IH on YT
                                          http://www.youtube.com/watch?v=8t2OM738mKY
                                          Sly & Robbie A Run Tings
                                          Gregory Isaacs Liveth 4 I-ver

                                          Renault: What in heaven’s name brought you to Casablanca?
                                          Rick: My health. I came to Casablanca for the waters.
                                          Renault: The waters? What waters? We’re in the desert.
                                          Ric

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • SeulS
                                            Seul
                                            Joined:

                                            @Beatle:

                                            seul, how´s that recording comning along ?

                                            Yep - it will happen when it happens…

                                            last edited by 1 Reply Last reply Reply Quote 0
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