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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      It'd make me feel a whole ot better, but not sure it would be a long term solution…..........

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • J
        jacoavlu
        Joined:

        So in this situation is the address you ship the stuff to "verified"? Or maybe that only applies to the US?

        last edited by 1 Reply Last reply Reply Quote 0
        • gollottiG
          gollotti
          Joined:

          Giles - shouldn't you be protected since you mail packages for signature approval/tracking?

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            That helps (apparently), but has made no difference.  In each of the 3 cases, I have a signature.

            Two of the scams were to addresses in The US.  The items I shipped have subsequently turned up on Indonesian forums at well below retail.

            The latest one was shipped to Malaysia.  The message I got from Paypal with the original order was to get verification of address.  I did, and guess what the effing reversal happened anyway (and yes it was signed for)…...

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • D
              DrPat
              Iron Heart Deity
              Joined:

              Good luck in sorting this out!

              Aren't credit cards linked to a billing address?  Is there any way to check that before shipping?  If so, maybe it's better to deal only with them and not PayPal.

              If a niche product like IH is subject to scams, I'd hate do see what dealers of mainstream luxury goods have to deal with.

              If an IH cordovan wallet appears at a cheap price on some other forum, please let me know.  Could be the one stolen from me a few weeks ago.

              last edited by 1 Reply Last reply Reply Quote 0
              • rocketR
                rocket
                Joined:

                @Giles:

                can you remember which department you spoke to?

                this was 2007, I have checked if I still have any email conversation, but could not find them. I know that after I got mad about their behaviour, I was called by a guy the other day, from some kind of internal regulation department, would guess he was a lawyer. And after some talking, they agreed to re-investigate some cases and after some days, got called again that they found a solution for my concerns.  And basically after this point there were no major problems again. From time to time there was / is a fraud attempt, but after I had submit the shipping proof, cases got pretty fast closed to my favor.

                Check if your account have some kind of seller protection and if this is the case, tell them directly that you have sent only to the confirmed address's and with insured UPS, UPS shoud also be able to submit you a proof of recieve at the confirmed address. So that it is 100% clear that you followed all signed rules. And don't accept a no… hope this helps in any way, good luck

                rocketrocksrox 🤙🏼🤙🏾

                It's all humbug, like everywhere
                R.I.P. Geo

                last edited by 1 Reply Last reply Reply Quote 0
                • BeatleB
                  Beatle
                  Joined:

                  We can do anything

                  http://bybeatle.com

                  last edited by 1 Reply Last reply Reply Quote 0
                  • jimmyJ
                    jimmy
                    Joined:

                    @Giles:

                    We have a had a total of USD3,000 of chargebacks from Malaysia and Indonesia in the last month.  I'm seriously considering only shipping to people there who we "know".  A chargeback is basically fraudulent use of a credit card or PayPal.  In every case, we have followed the advice we have been given, but we have still been stiffed.

                    I am in a VERY bad mood…................

                    WTF! I don't really understand it. Don't you actually get the payment before shipping? Anyway that sucks very hard. I am in the middle of setting up on line store so really need to look in to this

                    Sent from LOFT iPhone using Tapatalk

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      A chargeback is when the "card owner" says that either they did not receive the goods or that the card was used fraudulently.  They have up to six months after purchase date to file a charegeback

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • rocketR
                        rocket
                        Joined:

                        jimmy, you get payments before you ship, but if you accept cc payments or paypal, there is always a risk of a later chargeback, unfortunly not everyone around there is your friend…

                        rocketrocksrox 🤙🏼🤙🏾

                        It's all humbug, like everywhere
                        R.I.P. Geo

                        last edited by 1 Reply Last reply Reply Quote 0
                        • jimmyJ
                          jimmy
                          Joined:

                          I just did some quick research And this really gets me angry and the fact that we're not protected against this is just @&/!.

                          Sent from LOFT iPhone using Tapatalk

                          last edited by 1 Reply Last reply Reply Quote 0
                          • SeulS
                            Seul
                            Joined:

                            Many big punkdistros were the victim of this years ago… I remember Felix Havoc talking about this... Shit is apparently inevitable, but of course it's frustrating beyond...

                            last edited by 1 Reply Last reply Reply Quote 0
                            • A
                              AFTRMTH
                              Joined:

                              That sucks G.. your reputation needs no proof. If these people want to wear some IH gear direct from the castle, im sure a direct bank deposit wouldn't be hard to do. Better yet, western union or xoom cash transaction

                              last edited by 1 Reply Last reply Reply Quote 0
                              • injunjackI
                                injunjack
                                見習いボス
                                Joined:

                                Bored at work, and nobody wants to buy my Chevy PickUp  😞

                                last edited by 1 Reply Last reply Reply Quote 0
                                • SeulS
                                  Seul
                                  Joined:

                                  Maybe they read it as 'Pickup only' and saw you live in Santa Country, which isn't easily accessible (sleigh or reindeer only)…

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    IJ - got a link to the Chevy?

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • injunjackI
                                      injunjack
                                      見習いボス
                                      Joined:

                                      http://www.nettiauto.com/chevrolet/sportside/3709436

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        Nice, but I want older - sorry…........

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • SeulS
                                          Seul
                                          Joined:

                                          5.5 mille for that truck - holy cow…

                                          I love trucks... If only I had some spare money... Or a driver's license...

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • injunjackI
                                            injunjack
                                            見習いボス
                                            Joined:

                                            G, no probs, Seul, I'll make you a bargain….never mind the lisence, you need just the truck.

                                            last edited by 1 Reply Last reply Reply Quote 0
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