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    • GilesG
      Giles
      IHUK Crew
      Joined:

      You should have got a newsletter about 30 minutes ago

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • Madame ButtonflyM
        Madame Buttonfly
        IHUK Crew
        Joined:

        My head HURTS.  I'm learning a lot, and looking forward to LOADS of extra work getting this situation sorted (it's already started…)

        And to think, I was silly enough to be hoping to retire soon...  😃 😃 😃 😃 😃

        AKA Mrs G

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        • AnesthetistA
          Anesthetist
          見習いボス
          Joined:

          I’m so sorry IH crew. Gonna figure out an order asap[emoji3590]

          Sent from my iPhone using Tapatalk

          IG: bluehandsslim

          last edited by 1 Reply Last reply Reply Quote 0
          • 501IH5
            501IH
            Raw and Unwashed
            Joined:

            The stubborn crew has my full sympathy. If a future IH EU distribution centre might be in Berlin (a cool place for things denim…) I'll apply for the job.
            As we're supposed to always look at the bright side: since the mere sight of Boris Johnson makes me want to throw up, I trust the  (British) denim community will be on the right side when it comes to the next election...

            Keep your jeans on–-and let nothing come in between you and the denim !

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            • goosehdG
              goosehd
              Mod Squad
              Joined:

              The HMRC post is the closest I’ve ever seen to “Don’t ask us, we don’t know” from any government agency.  Most of the time it’s multiple pages of doublespeak and please refer to’s.

              @Madame Buttonfly I truly feel for you.  I would suggest Gin, but I know you and G are taking the month off.

              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

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              • Madame ButtonflyM
                Madame Buttonfly
                IHUK Crew
                Joined:

                @goosehd - thank you for your kind words.  We'll get through this, even without beer and wine and gin for a few weeks!  To be honest, some of what we're trying to get to grips with is so complex, it's probably best that we are examining our options with clear heads…
                😃

                AKA Mrs G

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                • AetasA
                  Aetas
                  見習いボス
                  Joined:

                  @Madame:

                  @goosehd - … To be honest, some of what we're trying to get to grips with is so complex, it's probably best that we are examining our options with clear heads...
                  😃

                  @Madame Buttonfly and to the whole IHUK crew…. you will sort it out!

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                  • Madame ButtonflyM
                    Madame Buttonfly
                    IHUK Crew
                    Joined:

                    Thanks very much @Aetas - we've made a lot of headway over the past few days, we are feeling positive, and looking forward to posting some better news here soon  🙂

                    AKA Mrs G

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                    • JDelageJ
                      JDelage
                      啓蒙家
                      Joined:

                      I don't have much to contribute to this other than to wish the entire IH UK team the best. I'm certain this will get resolved over time, because it's in the interest of everyone involved. It's going to be painful in the meantime though and I'm sorry you're having to deal with this crap.

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                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        Go here for the good news…...

                        https://www.ironheart.co.uk/forum/index.php?topic=15418.0

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                        • GilesG
                          Giles
                          IHUK Crew
                          Joined:

                          A couple of great quotes from an article I read earlier….

                          “To turn our backs on the world’s largest trading bloc, which is on our doorstep, in favour of trying to create trade deals with countries that couldn’t be further away, and have much smaller economies, is total stupidity and beyond comprehension,”

                          ‘Never in the field of British business has so much been destroyed for so many, by so few.’ -  🙂 🙂 🙂

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                          • vaquero357V
                            vaquero357
                            Banned
                            Joined:

                            …here you go Giles. 🙂

                            last edited by 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:

                              Thank you…..I have vowed not to spend another cent on tackle until I know for definite I can go, then I am going to go beserk....

                              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                              • vaquero357V
                                vaquero357
                                Banned
                                Joined:

                                …this is off my dock in ELY, MN. Home of the International Wolf Center and Boundary Waters Canoe Area.

                                ...a recorded 50 below zero Fahrenheit last night. :o

                                ...I think you have a market for UHF underwear! 😉

                                … and I, unlike you my friend, will have a cooler of Barley Pop at my side, and a Kentucky Cheroot or two! Cast and reel for hours. 🙂

                                last edited by 1 Reply Last reply Reply Quote 0
                                • GilesG
                                  Giles
                                  IHUK Crew
                                  Joined:

                                  Very nice…..

                                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • scarfmaceS
                                    scarfmace
                                    Haraki san Expert
                                    Joined:

                                    I just got an email from the Belgian Post office:

                                    https://www.bpost.be/en/shopping-outside-eu?_ga=2.165379455.1393456375.1621929248-536080081.1621929248&_gl=1*186qgzx*_ga*NTM2MDgwMDgxLjE2MjE5MjkyNDg.*_ga_RL6E59HGV4*MTYyMTkyOTI0Ny4xLjAuMTYyMTkyOTI0Ny4w

                                    This is total bullshit. I realy wonder how this will go with p2p shipments…

                                    "It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt."

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                                    • GilesG
                                      Giles
                                      IHUK Crew
                                      Joined:

                                      We are in the process of registering for the European One-Stop Shop (IOSS) system.  But more importantly, we now have a Netherlands VAT number, so we will be shipping in bulk into The Netherlands, clearing customs there, and then on-shipping from The Netherlands.  This will likely add a day or two onto the shipping times, but it will effectively be an intra EU shipment.

                                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                      • L
                                        Lowlander
                                        Haraki san Expert
                                        Joined:

                                        Great news @Giles. Does this also make the  issue of returns less costly for you? If I understood correctly, you're now paying custom duties twice on returned items, right?

                                        Verstuurd vanaf mijn SM-A217F met Tapatalk

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                                        • GilesG
                                          Giles
                                          IHUK Crew
                                          Joined:

                                          No, we are not paying taxes or duties on the return (well, sometimes we do, because I think the people who work in UPS brokerage share a brain cell, but we can reclaim those, as they are mischarges).

                                          The issue is, that we cant reclaim the taxes and duties that we paid on our customer's behalf, so when we get a return, we basically piss that away.

                                          We "sold" two pairs of Wesco boots to a guy in Germany recently.  He returned both pairs.  That cost us Euro600 on taxes, duties, fees, and shipping charges for zero revenue.

                                          I may as well be ripping up banknotes and flushing them down the toilet, it would be a lot easier way to piss away Euro600.

                                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                          • L
                                            Lowlander
                                            Haraki san Expert
                                            Joined:

                                            What a mess. I'm really sorry to hear it.

                                            @Giles:

                                            I may as well be ripping up banknotes and flushing them down the toilet, it would be a lot easier way to piss away Euro600.

                                            ^And at least that might give a strange rock n roll rush of decadence, which you're not getting this way either. Ugh… what a mess.

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