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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

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    • Madame ButtonflyM
      Madame Buttonfly
      IHUK Crew
      Joined:

      My head HURTS.  I'm learning a lot, and looking forward to LOADS of extra work getting this situation sorted (it's already started…)

      And to think, I was silly enough to be hoping to retire soon...  😃 😃 😃 😃 😃

      AKA Mrs G

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      • AnesthetistA
        Anesthetist
        見習いボス
        Joined:

        I’m so sorry IH crew. Gonna figure out an order asap[emoji3590]

        Sent from my iPhone using Tapatalk

        IG: bluehandsslim

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        • 501IH5
          501IH
          Raw and Unwashed
          Joined:

          The stubborn crew has my full sympathy. If a future IH EU distribution centre might be in Berlin (a cool place for things denim…) I'll apply for the job.
          As we're supposed to always look at the bright side: since the mere sight of Boris Johnson makes me want to throw up, I trust the  (British) denim community will be on the right side when it comes to the next election...

          Keep your jeans on–-and let nothing come in between you and the denim !

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          • goosehdG
            goosehd
            Mod Squad
            Joined:

            The HMRC post is the closest I’ve ever seen to “Don’t ask us, we don’t know” from any government agency.  Most of the time it’s multiple pages of doublespeak and please refer to’s.

            @Madame Buttonfly I truly feel for you.  I would suggest Gin, but I know you and G are taking the month off.

            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

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            • Madame ButtonflyM
              Madame Buttonfly
              IHUK Crew
              Joined:

              @goosehd - thank you for your kind words.  We'll get through this, even without beer and wine and gin for a few weeks!  To be honest, some of what we're trying to get to grips with is so complex, it's probably best that we are examining our options with clear heads…
              😃

              AKA Mrs G

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              • AetasA
                Aetas
                見習いボス
                Joined:

                @Madame:

                @goosehd - … To be honest, some of what we're trying to get to grips with is so complex, it's probably best that we are examining our options with clear heads...
                😃

                @Madame Buttonfly and to the whole IHUK crew…. you will sort it out!

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                • Madame ButtonflyM
                  Madame Buttonfly
                  IHUK Crew
                  Joined:

                  Thanks very much @Aetas - we've made a lot of headway over the past few days, we are feeling positive, and looking forward to posting some better news here soon  🙂

                  AKA Mrs G

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                  • JDelageJ
                    JDelage
                    啓蒙家
                    Joined:

                    I don't have much to contribute to this other than to wish the entire IH UK team the best. I'm certain this will get resolved over time, because it's in the interest of everyone involved. It's going to be painful in the meantime though and I'm sorry you're having to deal with this crap.

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                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Go here for the good news…...

                      https://www.ironheart.co.uk/forum/index.php?topic=15418.0

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        A couple of great quotes from an article I read earlier….

                        “To turn our backs on the world’s largest trading bloc, which is on our doorstep, in favour of trying to create trade deals with countries that couldn’t be further away, and have much smaller economies, is total stupidity and beyond comprehension,”

                        ‘Never in the field of British business has so much been destroyed for so many, by so few.’ -  🙂 🙂 🙂

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                        • vaquero357V
                          vaquero357
                          Banned
                          Joined:

                          …here you go Giles. 🙂

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                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Thank you…..I have vowed not to spend another cent on tackle until I know for definite I can go, then I am going to go beserk....

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                            • vaquero357V
                              vaquero357
                              Banned
                              Joined:

                              …this is off my dock in ELY, MN. Home of the International Wolf Center and Boundary Waters Canoe Area.

                              ...a recorded 50 below zero Fahrenheit last night. :o

                              ...I think you have a market for UHF underwear! 😉

                              … and I, unlike you my friend, will have a cooler of Barley Pop at my side, and a Kentucky Cheroot or two! Cast and reel for hours. 🙂

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                              • GilesG
                                Giles
                                IHUK Crew
                                Joined:

                                Very nice…..

                                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                • scarfmaceS
                                  scarfmace
                                  Haraki san Expert
                                  Joined:

                                  I just got an email from the Belgian Post office:

                                  https://www.bpost.be/en/shopping-outside-eu?_ga=2.165379455.1393456375.1621929248-536080081.1621929248&_gl=1*186qgzx*_ga*NTM2MDgwMDgxLjE2MjE5MjkyNDg.*_ga_RL6E59HGV4*MTYyMTkyOTI0Ny4xLjAuMTYyMTkyOTI0Ny4w

                                  This is total bullshit. I realy wonder how this will go with p2p shipments…

                                  "It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt."

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                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:

                                    We are in the process of registering for the European One-Stop Shop (IOSS) system.  But more importantly, we now have a Netherlands VAT number, so we will be shipping in bulk into The Netherlands, clearing customs there, and then on-shipping from The Netherlands.  This will likely add a day or two onto the shipping times, but it will effectively be an intra EU shipment.

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                    • L
                                      Lowlander
                                      Haraki san Expert
                                      Joined:

                                      Great news @Giles. Does this also make the  issue of returns less costly for you? If I understood correctly, you're now paying custom duties twice on returned items, right?

                                      Verstuurd vanaf mijn SM-A217F met Tapatalk

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                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        No, we are not paying taxes or duties on the return (well, sometimes we do, because I think the people who work in UPS brokerage share a brain cell, but we can reclaim those, as they are mischarges).

                                        The issue is, that we cant reclaim the taxes and duties that we paid on our customer's behalf, so when we get a return, we basically piss that away.

                                        We "sold" two pairs of Wesco boots to a guy in Germany recently.  He returned both pairs.  That cost us Euro600 on taxes, duties, fees, and shipping charges for zero revenue.

                                        I may as well be ripping up banknotes and flushing them down the toilet, it would be a lot easier way to piss away Euro600.

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                                        • L
                                          Lowlander
                                          Haraki san Expert
                                          Joined:

                                          What a mess. I'm really sorry to hear it.

                                          @Giles:

                                          I may as well be ripping up banknotes and flushing them down the toilet, it would be a lot easier way to piss away Euro600.

                                          ^And at least that might give a strange rock n roll rush of decadence, which you're not getting this way either. Ugh… what a mess.

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                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            Hahahaha

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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