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    Iron Heart Hamburg - Collab Release Party, April 18th

    IH-888S-SBG - 21oz Selvedge Denim Medium/High Rise SBG

    Bottoms
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    • worn2fadeW
      worn2fade
      Iron Heart Deity
      @Alex
      Joined:

      @Alex just to chime in, for 888XHSib I got the restock email 4 hours after it actually restocked.

      Edit: over 4 hours, closer to 5.

      IG: @Worn2Fade
      IIY5: 888-XHS
      RRY4: 293-OD

      last edited by worn2fade worn2fadeW 1 Reply Last reply Reply Quote 0
      • worn2fadeW
        worn2fade
        Iron Heart Deity
        @worn2fade
        Joined:

        said in IH-888S-SBG - 21oz Selvedge Denim Medium/High Rise SBG:

        @Alex just to chime in, for 888XHSib I got the restock email 4 hours after it actually restocked.

        I think I had signed up for two different sizes because I got two different emails. One at 3:43pm and the other at 3:47pm. This is eastern time, for us the drop happened at 11am.

        IG: @Worn2Fade
        IIY5: 888-XHS
        RRY4: 293-OD

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:

          thats super useful, thank you @worn2fade

          last edited by M 1 Reply Last reply Reply Quote 1
          • M
            moskiitto
            Raw and Unwashed
            @Alex
            Joined:

            @Alex Exactly same for me on 888-xhsib, ~4 hours after restock

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              Joined:

              Thanks @moskiitto
              That’s frustrating to hear as that’s exactly how these alerts should NOT work! We will investigate

              last edited by 1 Reply Last reply Reply Quote 1
              • J
                jpvisual
                Raw and Unwashed
                @Alex
                Joined:

                @Alex I was waiting for the 888 XHSiB and received the restock email after it already went live. For items like these that sell out immediately, the restock email is not useful as is. I think a better solution would be to alert people at least a week before and then another alert 24-48hrs before. I totally get IH wanting to get things out as quickly as possible, but if holding the release back a week means getting a better alert system in place, I'm sure everyone would be in favor of that.

                last edited by 1 Reply Last reply Reply Quote 1
                • AlexA
                  Alex
                  IHUK Crew
                  Joined:

                  Thanks - as others have mentioned, as an active forum member, you already do get advance notice of all releases. We are investigating why the email alerts are delayed by hours at the moment too

                  last edited by YoprstY 1 Reply Last reply Reply Quote 0
                  • R
                    REYGOBLIN
                    Raw and Unwashed
                    Joined:

                    I really enjoy the IG Stories, keeps me on my toes every week, along with a restock email notification. I'm definitely waiting on these, any idea?

                    last edited by JordJ 1 Reply Last reply Reply Quote 2
                    • JordJ
                      Jord
                      Haraki san Expert
                      @REYGOBLIN
                      Joined:

                      @REYGOBLIN AdamJ said likely March/April, so some time left yet...

                      Although thing's aren't guaranteed, things can always get delayed!

                      Keep checking posts on the forum/ig, etc, I find the "Calendar" on the forum to be incredibly useful.

                      last edited by 1 Reply Last reply Reply Quote 2
                      • YoprstY
                        Yoprst
                        Raw and Unwashed
                        @Alex
                        Joined:

                        @Alex the size chart from W29 to W35 shows that the waist measurements fall right in between the adjacent sizes leaning towards smaller ones. Which size should I choose then with my regular W32?

                        IG: yoprst2006

                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          @Yoprst
                          Joined:

                          @Yoprst I wouldn’t be planing what size to buy until a new chart is published when the restock is measured as there maybe size variance. When that chart is published, email us or live chat to get the best help locating a specific size from one of the team in the warehouse who can look at actual pairs of jeans for you

                          last edited by 1 Reply Last reply Reply Quote 1
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