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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    There's no Such Thing as a Stupid Question

    Some Really Boring (but useful) and Some Really Interesting Stuff!
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    • ShoremanS
      Shoreman
      Joined:

      I’m never there for delivery and getting to a depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

      Edit: Unless something has changed in how IHUK fills out the paperwork, Parcelforce would get my parcels to me within a couple of days and, well, with respect to tax and duty, that hasn’t really been a problem…  😶

      Meek, mild and dishonest with a special place in Hell.

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:

        @Shoreman:

        I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

        We can deliver to your work, or remove the signature requirement if that helps.

        last edited by 1 Reply Last reply Reply Quote 0
        • ShoremanS
          Shoreman
          Joined:

          @Alex:

          @Shoreman:

          I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

          We can deliver to your work, or remove the signature requirement if that helps.

          Yes, I suppose that is an option. Though, I do prefer to keep my personal life separate from my work life. Thanks for talking it through.

          Meek, mild and dishonest with a special place in Hell.

          last edited by 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

            last edited by 1 Reply Last reply Reply Quote 0
            • ShoremanS
              Shoreman
              Joined:

              @Giles:

              And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

              Ah, well, that makes perfect sense. Thanks, guys.

              Meek, mild and dishonest with a special place in Hell.

              last edited by 1 Reply Last reply Reply Quote 0
              • ShoremanS
                Shoreman
                Joined:

                Any one have experience using a UPS Access Point? What is the process for having a personal parcel delivered to one?

                Meek, mild and dishonest with a special place in Hell.

                last edited by 1 Reply Last reply Reply Quote 0
                • AdamJA
                  AdamJ
                  IHUK Crew
                  Joined:

                  @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                  We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 0
                  • ShoremanS
                    Shoreman
                    Joined:

                    @AdamJ:

                    @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                    We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                    Ah! Sounds promising…So, if I use my work address as the initial delivery address but prefer to have the parcel delivered to an Access Point, a picture ID, regardless of home address, will suffice for pick-up?

                    Meek, mild and dishonest with a special place in Hell.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      You may be asked to prove you work there, with a business card or something. That is down to your local office though

                      last edited by 1 Reply Last reply Reply Quote 0
                      • ShoremanS
                        Shoreman
                        Joined:

                        @Alex:

                        You may be asked to prove you work there, with a business card or something. That is down to your local office though

                        That won't be a problem. I'll pop in and ask, just to make sure. Thanks, guys.

                        Meek, mild and dishonest with a special place in Hell.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • BD81B
                          BD81
                          Iron Heart Deity
                          Joined:

                          Any one in canada have recent experience with ups from IHUK ? Duties, taxes etc? Want to place an order but don't want to get robbed. I know denimio uses ems and i have never got hit with any additional charges. Hoping IHUK is similar.

                          R.I.P. Filthy🤘

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            We ship as sold, but we ship to Canada duty paid by the shipper.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • BD81B
                              BD81
                              Iron Heart Deity
                              Joined:

                              @Alex:

                              We ship as sold, but we ship to Canada duty paid by the shipper.

                              I have been told this a few times…. i am trying to figure out if there is any other fees as well like brokerage fee or some other ridiculous money grabs haha

                              R.I.P. Filthy🤘

                              last edited by 1 Reply Last reply Reply Quote 0
                              • Paul9221P
                                Paul9221
                                啓蒙家
                                Joined:

                                Do any of you have a method for keeping your jacket collars from going flat?  I have this problem, especially on my cord. type IIIs.

                                Blanket-line all the things!!!

                                last edited by 1 Reply Last reply Reply Quote 0
                                • J
                                  Jett129
                                  見習いボス
                                  Joined:

                                  When I put them on a hanger,I button the first few buttons. I’ve definitely found that to help. Do it with shirts as well.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • Paul9221P
                                    Paul9221
                                    啓蒙家
                                    Joined:

                                    @Jett129:

                                    When I put them on a hanger,I button the first few buttons. I’ve definitely found that to help. Do it with shirts as well.

                                    That's a good tip!  I'll make sure do that when I get home. I'd love to hear a solution for my presently limp collars though 🙂

                                    Blanket-line all the things!!!

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • J
                                      Jett129
                                      見習いボス
                                      Joined:

                                      Not really sure what you mean by limp collars. Maybe you could post a picture. There’s got to be some kind of Viagra joke here,but I can’t come up with it.

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • Paul9221P
                                        Paul9221
                                        啓蒙家
                                        Joined:

                                        @Jett129:

                                        Not really sure what you mean by limp collars. Maybe you could post a picture. There’s got to be some kind of Viagra joke here,but I can’t come up with it.

                                        I know, I was fighting the urge to make the joke 🙂

                                        I'll post a pic tomorrow. Still at work and it's gonna be a long night.

                                        Blanket-line all the things!!!

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • gaseousclayG
                                          gaseousclay
                                          Joined:

                                          @Paul9221:

                                          Do any of you have a method for keeping your jacket collars from going flat?  I have this problem, especially on my cord. type IIIs.

                                          No. I put my jackets on hangers and they all get the flattened collars. My guess is that it’s because they’re all up against each other and I don’t give them any space. I don’t know that buttoning them would help in my case. I need a bigger closet

                                          Sent from my iPhone using Tapatalk

                                          WTB:
                                          IHSH-129 size L (blue)
                                          IHSH-19

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • SkinnyHeartS
                                            SkinnyHeart
                                            Joined:

                                            Hi I'm still a raw denim rookie. I wondered if heavy rain will affect/ruin the fade?
                                            Thanks.

                                            I don't know what I am doing

                                            last edited by 1 Reply Last reply Reply Quote 0
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