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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    There's no Such Thing as a Stupid Question

    Some Really Boring (but useful) and Some Really Interesting Stuff!
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    • peregrineP
      peregrine
      Haraki san Student
      Joined:

      @BD81:

      Can Anyone in canada give me an idea on how much i am going to get dinged on import fees for 2 to 3 pairs of pants?

      It's highway robbery. About half of the time customs dings me for 17% duty, 5% GST and 10% PST on the declared value plus a $10 handling fee. The rest get through with no fees.

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        We now send Canadian shipments via UPS and mark the shipment "as sender pays any taxes and duty", so there should be no taxes paid by the receiver

        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

        last edited by 1 Reply Last reply Reply Quote 0
        • ShoremanS
          Shoreman
          Joined:

          Dang. Parcelforce was a dream.

          Meek, mild and dishonest with a special place in Hell.

          last edited by 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            Joined:

            @Shoreman:

            Dang. Parcelforce was a dream.

            Presumably a faster service where there is no risk of you paying tax or duty is better?

            last edited by 1 Reply Last reply Reply Quote 0
            • ShoremanS
              Shoreman
              Joined:

              I’m never there for delivery and getting to a depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

              Edit: Unless something has changed in how IHUK fills out the paperwork, Parcelforce would get my parcels to me within a couple of days and, well, with respect to tax and duty, that hasn’t really been a problem…  😶

              Meek, mild and dishonest with a special place in Hell.

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                @Shoreman:

                I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                We can deliver to your work, or remove the signature requirement if that helps.

                last edited by 1 Reply Last reply Reply Quote 0
                • ShoremanS
                  Shoreman
                  Joined:

                  @Alex:

                  @Shoreman:

                  I’m never there for delivery and getting to depot within UPS’s hours of operation when I am available is a pretty big inconvenience. But I know that is a “me” problem.

                  We can deliver to your work, or remove the signature requirement if that helps.

                  Yes, I suppose that is an option. Though, I do prefer to keep my personal life separate from my work life. Thanks for talking it through.

                  Meek, mild and dishonest with a special place in Hell.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:

                    And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                    last edited by 1 Reply Last reply Reply Quote 0
                    • ShoremanS
                      Shoreman
                      Joined:

                      @Giles:

                      And Parcelforce (EMS) cost us 3x (yes 3 times) as much as sending via UPS, that is why we are prepared to pay any duties levied on UPS shipments

                      Ah, well, that makes perfect sense. Thanks, guys.

                      Meek, mild and dishonest with a special place in Hell.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • ShoremanS
                        Shoreman
                        Joined:

                        Any one have experience using a UPS Access Point? What is the process for having a personal parcel delivered to one?

                        Meek, mild and dishonest with a special place in Hell.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          Joined:

                          @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                          We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                          The devil is in the detail..

                          last edited by 1 Reply Last reply Reply Quote 0
                          • ShoremanS
                            Shoreman
                            Joined:

                            @AdamJ:

                            @Shoreman We have a number of customers who have items delivered to UPS Access points. Time they'll hold packages often varies but with usually flexible opening hours it's a good alternative to planning being at your home when the driver comes!

                            We mark the shipment for the attention of the customer meaning proof of ID is required to collect. There are plenty of locations near you. You can search them all here.

                            Ah! Sounds promising…So, if I use my work address as the initial delivery address but prefer to have the parcel delivered to an Access Point, a picture ID, regardless of home address, will suffice for pick-up?

                            Meek, mild and dishonest with a special place in Hell.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              Joined:

                              You may be asked to prove you work there, with a business card or something. That is down to your local office though

                              last edited by 1 Reply Last reply Reply Quote 0
                              • ShoremanS
                                Shoreman
                                Joined:

                                @Alex:

                                You may be asked to prove you work there, with a business card or something. That is down to your local office though

                                That won't be a problem. I'll pop in and ask, just to make sure. Thanks, guys.

                                Meek, mild and dishonest with a special place in Hell.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • BD81B
                                  BD81
                                  Iron Heart Deity
                                  Joined:

                                  Any one in canada have recent experience with ups from IHUK ? Duties, taxes etc? Want to place an order but don't want to get robbed. I know denimio uses ems and i have never got hit with any additional charges. Hoping IHUK is similar.

                                  R.I.P. Filthy🤘

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    Joined:

                                    We ship as sold, but we ship to Canada duty paid by the shipper.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • BD81B
                                      BD81
                                      Iron Heart Deity
                                      Joined:

                                      @Alex:

                                      We ship as sold, but we ship to Canada duty paid by the shipper.

                                      I have been told this a few times…. i am trying to figure out if there is any other fees as well like brokerage fee or some other ridiculous money grabs haha

                                      R.I.P. Filthy🤘

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • Paul9221P
                                        Paul9221
                                        啓蒙家
                                        Joined:

                                        Do any of you have a method for keeping your jacket collars from going flat?  I have this problem, especially on my cord. type IIIs.

                                        Blanket-line all the things!!!

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • J
                                          Jett129
                                          見習いボス
                                          Joined:

                                          When I put them on a hanger,I button the first few buttons. I’ve definitely found that to help. Do it with shirts as well.

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • Paul9221P
                                            Paul9221
                                            啓蒙家
                                            Joined:

                                            @Jett129:

                                            When I put them on a hanger,I button the first few buttons. I’ve definitely found that to help. Do it with shirts as well.

                                            That's a good tip!  I'll make sure do that when I get home. I'd love to hear a solution for my presently limp collars though 🙂

                                            Blanket-line all the things!!!

                                            last edited by 1 Reply Last reply Reply Quote 0
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