Naked & Famous

[gaseousclay]

@Filthy:

@Crit_Obs:

Anything new to report regarding their handling of the loose button debacle, @Filthy ?

They have offered to repair it. But I am not in town to send them back.

Good luck and keep us informed. I’m genuinely curious if they can fix the button.

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[Crit_Obs]

^What this man said. I'm curious too.

In related news, in my private correspondence with them they said they measured the tag size 32-33 pairs in order to find a pair with the biggest thigh, but somehow the results are exactly as in the chart on their site; contrast this with Filthy's experience (12.5" in the chart, 13.1" measured) and I don't know what to think. I want a pair sort of badly but logically thinking, I shouldn't take the risk considering their no returns policy and the fact that after shipping + tax, it could potentially turn out to be a $700+ pair of jeans I could look at but not wear.

[gaseousclay]

@Crit_Obs:

In related news, in my private correspondence with them they said they measured the tag size 32-33 pairs in order to find a pair with the biggest thigh, but somehow the results are exactly as in the chart on their site; contrast this with Filthy's experience (12.5" in the chart, 13.1" measured) and I don't know what to think. [b]I want a pair sort of badly but logically thinking, I shouldn't take the risk considering their no returns policy and the fact that after shipping + tax, it could potentially turn out to be a $700+ pair of jeans I could look at but not wear.

Yep, too risky and a very expensive mistake to make if sizing didn't pan out, or if a button popped off like @Filthy

[Filthy2123ozjunkie]

@Crit_Obs my advice is they probably aren't worth it. And to wait for Nobrandeon or Cheese denim to make another 32 oz run. Cheese is a bespoke denim brand… they can make you whatever.

[sabergirl]

They are definitely using a different method to measure than we are familiar with, if they’re actually measuring at all.

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[jock1624]

I found their denims stretch  a lot . I'm normally a 33 inch waist in IH and most Japanese brands . However on N&F ones I was a 31 . True to their word , the fudging denims stretched to a 33 or more . Luckily I had a shop that stocks many denim brands N&F being one of them , for a try on first . They carry IH stuff now too .

Found the APC denims to be a similar situation years ago too.

[Filthy2123ozjunkie]

I still haven't heard anything about my jeans other than they are looking to see if they can find a replacement button. Not real impressed with the customer service or communication from the store or NF.

[Chris]

I was going to make joke about how it's probably because of the metric system, or the exchange rate, or because they're French Canadian, but I couldn't come up with anything.  So I'll just say that sucks, and that I wish your experience has been better.

[Crit_Obs]

That's poor form and especially so considering it's a $545 pair of jeans. ::) Hope they a) get it fixed and b) compensate you accordingly.

[sabergirl]

They should just send you a new pair, if another of your size exists, in exchange. None of this time wasting over fixing the button. For such a high dollar item, I’m disturbed that their response isn’t more proactive.

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[scooter]

I'd have to agree with sabergirl, here. For my money, they'd have to give an even exchange, or full refund.

As a matter of principle, I don't accept defective goods, unless I am informed prior. I'm of the opinion, if a company believes consumers are willing to accept flaws like this and the "fix" they are offering, it affords them the luxury of lesser quality control. That is a luxury I'm NOT willing to afford them.

[Filthy2123ozjunkie]

Buyer beware. 

[Filthy2123ozjunkie]

So yesterday I finally got an email from T+Y about the new button coming from Japan. I asked for a brand new pair and they agreed. I am thankful they finally agreed to give me a new pair. I try to be as laid back and humble as I can possibly be but it is crazy to me that it has been so long.

I also found it odd that the store is handling the repair and they sent it to a seamstress to be taken care of. But I am glad to have a new pair on the way. If the denim wasn't so cool I would have charged the purchase back. I am definitely spoiled from dealing with Iron Heart.

[scooter]

Great news, @Filthy . It's the best request you could've made. With any luck, the replacement won't cause you so much inconvenience.

[Crit_Obs]

Now to hope the new pair’s measurements are more like the first pair’s rather than those in their chart.

[Filthy2123ozjunkie]

I got the new 32 oz jeans and they fit… all of the sewing irregularities are absent on this pair too. I will post pre-soak measurements tomorrow.

[Brock]

Great news mike!

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[Filthy2123ozjunkie]

@Crit_Obs

Pre-soak
Size 38

Waist 18.9
Thigh 13.2
Knee 10.75
FR 12.25
BR 16.5
Inseam 32

So this pair is slightly larger than the last pair…

Idk if I will get time to soak these any time soon. Really enjoying my 888XHSib and I don't want to get distracted by these. Plus these aren't summer jeans. So maybe I will revisit them at the end of the summer?

[Crit_Obs]

That's good to hear and it was probably worth the hassle for this denim, as it's likely to sell out again… At least for a guy like you who can really appreciate the material for qualities other than "OMG so heavy lol".

[Filthy2123ozjunkie]

They sure are heavy. I might sound like a bitch but I am no longer interested in their 40 oz denim…. maybe made into a backpack or something but not anything to wear.