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Naked & Famous

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  • G
    gaseousclay
    Joined: 4 Nov 2016

    @Filthy:

    @Crit_Obs:

    Anything new to report regarding their handling of the loose button debacle, @Filthy ?

    They have offered to repair it. But I am not in town to send them back.

    Good luck and keep us informed. I’m genuinely curious if they can fix the button.

    Sent from my iPhone using Tapatalk

    WTB:
    IHSH-129 size L (blue)
    IHSH-19

    last edited by 24 Apr 2019, 17:06 1 Reply Last reply Reply Quote 0
    • C
      Crit_Obs
      Joined: 20 Oct 2017

      ^What this man said. I'm curious too.

      In related news, in my private correspondence with them they said they measured the tag size 32-33 pairs in order to find a pair with the biggest thigh, but somehow the results are exactly as in the chart on their site; contrast this with Filthy's experience (12.5" in the chart, 13.1" measured) and I don't know what to think. 😞 I want a pair sort of badly but logically thinking, I shouldn't take the risk considering their no returns policy and the fact that after shipping + tax, it could potentially turn out to be a $700+ pair of jeans I could look at but not wear.

      last edited by 24 Apr 2019, 18:47 1 Reply Last reply Reply Quote 0
      • G
        gaseousclay
        Joined: 4 Nov 2016

        @Crit_Obs:

        In related news, in my private correspondence with them they said they measured the tag size 32-33 pairs in order to find a pair with the biggest thigh, but somehow the results are exactly as in the chart on their site; contrast this with Filthy's experience (12.5" in the chart, 13.1" measured) and I don't know what to think. 😞 [b]I want a pair sort of badly but logically thinking, I shouldn't take the risk considering their no returns policy and the fact that after shipping + tax, it could potentially turn out to be a $700+ pair of jeans I could look at but not wear.

        Yep, too risky and a very expensive mistake to make if sizing didn't pan out, or if a button popped off like @Filthy

        WTB:
        IHSH-129 size L (blue)
        IHSH-19

        last edited by 24 Apr 2019, 19:24 1 Reply Last reply Reply Quote 0
        • F
          Filthy2123ozjunkie
          見習いボスー
          Joined: 21 Jan 2013

          @Crit_Obs my advice is they probably aren't worth it. And to wait for Nobrandeon or Cheese denim to make another 32 oz run. Cheese is a bespoke denim brand… they can make you whatever.

          last edited by 24 Apr 2019, 19:28 1 Reply Last reply Reply Quote 0
          • S
            sabergirl
            見習いボス
            Joined: 4 Oct 2013

            They are definitely using a different method to measure than we are familiar with, if they’re actually measuring at all.

            Sent from my iPhone using Tapatalk

            last edited by 25 Apr 2019, 00:25 1 Reply Last reply Reply Quote 0
            • J
              jock1624
              Raw and Unwashed
              Joined: 14 Oct 2012

              I found their denims stretch  a lot . I'm normally a 33 inch waist in IH and most Japanese brands . However on N&F ones I was a 31 . True to their word , the fudging denims stretched to a 33 or more . Luckily I had a shop that stocks many denim brands N&F being one of them , for a try on first . They carry IH stuff now too .

              Found the APC denims to be a similar situation years ago too.

              Mirthing my way through life.

              last edited by 29 Apr 2019, 05:47 1 Reply Last reply Reply Quote 0
              • F
                Filthy2123ozjunkie
                見習いボスー
                Joined: 21 Jan 2013

                I still haven't heard anything about my jeans other than they are looking to see if they can find a replacement button. Not real impressed with the customer service or communication from the store or NF.

                last edited by 10 May 2019, 22:53 1 Reply Last reply Reply Quote 0
                • C
                  Chris
                  Raw and Unwashed
                  Joined: 28 Jun 2010

                  I was going to make joke about how it's probably because of the metric system, or the exchange rate, or because they're French Canadian, but I couldn't come up with anything.  So I'll just say that sucks, and that I wish your experience has been better.

                  last edited by 11 May 2019, 01:08 1 Reply Last reply Reply Quote 0
                  • C
                    Crit_Obs
                    Joined: 20 Oct 2017

                    That's poor form and especially so considering it's a $545 pair of jeans. ::) Hope they a) get it fixed and b) compensate you accordingly.

                    last edited by 11 May 2019, 11:58 1 Reply Last reply Reply Quote 0
                    • S
                      sabergirl
                      見習いボス
                      Joined: 4 Oct 2013

                      They should just send you a new pair, if another of your size exists, in exchange. None of this time wasting over fixing the button. For such a high dollar item, I’m disturbed that their response isn’t more proactive.

                      Sent from my iPhone using Tapatalk

                      last edited by 11 May 2019, 14:50 1 Reply Last reply Reply Quote 0
                      • S
                        scooter
                        啓蒙家
                        Joined: 26 Dec 2015

                        I'd have to agree with sabergirl, here. For my money, they'd have to give an even exchange, or full refund.

                        As a matter of principle, I don't accept defective goods, unless I am informed prior. I'm of the opinion, if a company believes consumers are willing to accept flaws like this and the "fix" they are offering, it affords them the luxury of lesser quality control. That is a luxury I'm NOT willing to afford them.

                        Be who you are and say what you feel, because those who mind don't matter, and those who matter don't mind.

                        last edited by 11 May 2019, 15:36 1 Reply Last reply Reply Quote 0
                        • F
                          Filthy2123ozjunkie
                          見習いボスー
                          Joined: 21 Jan 2013

                          Buyer beware.  😃

                          last edited by 11 May 2019, 15:39 1 Reply Last reply Reply Quote 0
                          • F
                            Filthy2123ozjunkie
                            見習いボスー
                            Joined: 21 Jan 2013

                            So yesterday I finally got an email from T+Y about the new button coming from Japan. I asked for a brand new pair and they agreed. I am thankful they finally agreed to give me a new pair. I try to be as laid back and humble as I can possibly be but it is crazy to me that it has been so long.

                            I also found it odd that the store is handling the repair and they sent it to a seamstress to be taken care of. But I am glad to have a new pair on the way. If the denim wasn't so cool I would have charged the purchase back. I am definitely spoiled from dealing with Iron Heart.

                            last edited by 15 May 2019, 03:57 1 Reply Last reply Reply Quote 0
                            • S
                              scooter
                              啓蒙家
                              Joined: 26 Dec 2015

                              Great news, @Filthy . It's the best request you could've made. With any luck, the replacement won't cause you so much inconvenience.

                              Be who you are and say what you feel, because those who mind don't matter, and those who matter don't mind.

                              last edited by 15 May 2019, 05:04 1 Reply Last reply Reply Quote 0
                              • C
                                Crit_Obs
                                Joined: 20 Oct 2017

                                Now to hope the new pair’s measurements are more like the first pair’s rather than those in their chart. 😶

                                last edited by 15 May 2019, 12:44 1 Reply Last reply Reply Quote 0
                                • F
                                  Filthy2123ozjunkie
                                  見習いボスー
                                  Joined: 21 Jan 2013

                                  I got the new 32 oz jeans and they fit… all of the sewing irregularities are absent on this pair too. I will post pre-soak measurements tomorrow. 👍

                                  last edited by 17 May 2019, 00:49 1 Reply Last reply Reply Quote 0
                                  • BrockB
                                    Brock
                                    Raw and Unwashed
                                    Joined: 8 Sept 2015

                                    Great news mike!

                                    Sent from my iPhone using Tapatalk

                                    last edited by 17 May 2019, 00:57 1 Reply Last reply Reply Quote 0
                                    • F
                                      Filthy2123ozjunkie
                                      見習いボスー
                                      Joined: 21 Jan 2013

                                      @Crit_Obs

                                      Pre-soak
                                      Size 38

                                      Waist 18.9
                                      Thigh 13.2
                                      Knee 10.75
                                      FR 12.25
                                      BR 16.5
                                      Inseam 32

                                      So this pair is slightly larger than the last pair…

                                      Idk if I will get time to soak these any time soon. Really enjoying my 888XHSib and I don't want to get distracted by these. Plus these aren't summer jeans. So maybe I will revisit them at the end of the summer?

                                      last edited by 17 May 2019, 02:22 1 Reply Last reply Reply Quote 0
                                      • C
                                        Crit_Obs
                                        Joined: 20 Oct 2017

                                        That's good to hear and it was probably worth the hassle for this denim, as it's likely to sell out again… At least for a guy like you who can really appreciate the material for qualities other than "OMG so heavy lol".

                                        last edited by 17 May 2019, 14:33 1 Reply Last reply Reply Quote 0
                                        • F
                                          Filthy2123ozjunkie
                                          見習いボスー
                                          Joined: 21 Jan 2013

                                          They sure are heavy. I might sound like a bitch but I am no longer interested in their 40 oz denim…. maybe made into a backpack or something but not anything to wear.

                                          last edited by 17 May 2019, 15:07 1 Reply Last reply Reply Quote 0
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