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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Iron Heart Website V4

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    • manufc10M
      manufc10
      Iron Heart Deity
      Joined:

      Still doing it when I try from my desktop.

      last edited by 1 Reply Last reply Reply Quote 0
      • neph93N
        neph93
        見習いボス
        Joined:

        @manufc10:

        Still doing it when I try from my desktop.

        Clear cache, restart browser. It's fine for me everywhere.

        «Stevie Heighway on the wing!
        We had dreams, and songs to sing…»

        • Dame Vera Lynn
        last edited by 1 Reply Last reply Reply Quote 0
        • DionD
          Dion
          Joined:

          The IHUK shop is looking much better now and takes full advantage of big screens. If the forum could be stretched as well in the future that would be the icing on the cake.

          last edited by 1 Reply Last reply Reply Quote 0
          • SteveS
            Steve
            IHUK Crew
            Joined:

            Hi guys, as you know, we continuously update and refresh our website, and as such have just made live a new design/layout of the homepage, we have a lot of plans that will be implemented over the coming months, and as always look forward to your feedback and potential future ideas.

            insta
            @saturdaytypefever
            @steve_ironheart

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              ApplePay now accepted…..

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by 1 Reply Last reply Reply Quote 0
              • Madame ButtonflyM
                Madame Buttonfly
                IHUK Crew
                Joined:

                @steelworker made us aware of some problems this morning, with IH website not loading properly when he tried to switch between US and International sites.  Anyone else experienced any issues?

                We probably won't be able to get anyone to take a look before Thursday but would be great to get as much info on this as possible.

                AKA Mrs G

                last edited by 1 Reply Last reply Reply Quote 0
                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  We have implemented a new Cookie policy…

                  Prior to the change, you would have been logged in for 20 days before we logged you out.  This was causing some issues with users having stuff in cache that became out of date and weird shit was happening.  We have reduced the auto-logout to 5 days, which does not necessarily solve the issues we were having, but it will help.

                  To implement this change, you will have all been logged out of the shop, and you will need to log back in again.

                  Sorry for the hassle.

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • motojoboboM
                    motojobobo
                    啓蒙家
                    Joined:

                    For the last two days I wasn't able to use the ‘compare measurements with another item’ function. When I click on the option, nothing comes up.
                    I believe I’m using the International website but I don’t know how to be certain about this.
                    I’m using an Ipad Pro running quite up to date OS and Safari.

                    The journey is the objective.

                    last edited by 1 Reply Last reply Reply Quote 0
                    • J
                      Jett129
                      見習いボス
                      Joined:

                      I was also having the exact same problem,a few days ago with an iPad Pro. I think it’s OK now.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • GilesG
                        Giles
                        IHUK Crew
                        Joined:

                        Working for me in Chrome on Mac and Safari on Mac.  Anyone else?

                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                        last edited by 1 Reply Last reply Reply Quote 0
                        • motojoboboM
                          motojobobo
                          啓蒙家
                          Joined:

                          Just checked. It is working fine now. Thanks.

                          The journey is the objective.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • E
                            EJS
                            Joined:

                            Can't log in to the shop for some reason, is it my computer or your end? I'm using Chrome on a Mac.. Can't add to cart either..

                            last edited by 1 Reply Last reply Reply Quote 0
                            • Filthy2123ozjunkieF
                              Filthy2123ozjunkie
                              見習いボスー
                              Joined:

                              @EJS:

                              Can't log in to the shop for some reason, is it my computer or your end? I'm using Chrome on a Mac.. Can't add to cart either..

                              It's just you. I was able to add the new Serge work jacket just fine.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • E
                                EJS
                                Joined:

                                It's just you. I was able to add the new Serge work jacket just fine.

                                Thanks, switching to my phone..

                                last edited by 1 Reply Last reply Reply Quote 0
                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined:

                                  @EJS:

                                  Can't log in to the shop for some reason, is it my computer or your end? I'm using Chrome on a Mac.. Can't add to cart either..

                                  You probably need to empty your cache on your browser or update Chrome.

                                  «Stevie Heighway on the wing!
                                  We had dreams, and songs to sing…»

                                  • Dame Vera Lynn
                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • E
                                    EJS
                                    Joined:

                                    @neph93:

                                    @EJS:

                                    Can't log in to the shop for some reason, is it my computer or your end? I'm using Chrome on a Mac.. Can't add to cart either..

                                    You probably need to empty your cache on your browser or update Chrome.

                                    Probably the update, cheers for the tip. Working fine from my phone oddly enough..

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • D
                                      Denim Reynholm
                                      Joined:
                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • GilesG
                                        Giles
                                        IHUK Crew
                                        Joined:

                                        It's certainly possible, but it's not something we want to do in the short term. It adds to the complication of the product page which is something we are not particularly keen to do.

                                        "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • D
                                          Denim Reynholm
                                          Joined:
                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            It's not that creating the product page would be any more complicated than it is now. What I meant is that the product page would have to have extra functionality and thus would be more complex to view and navigate for the user.

                                            i.e. we would need a call to action for "tell me when restocked" AND "tell me when low in stock".  My view is that there is no way a user can tell when something is restocked until after the fact, so letting them sign up to those email alerts is important.  But, a user who wants something, but wants to know that the stock levels are rather low, can (if they want it so much and can be bothered) monitor the product page.

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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