Random Rants
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Send a blank email in reply
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One of our overnight emails ….
Customer message: i just wrote out a lengthy question and It just vanished can someone contact me or just flat out say we don't give a shit about selling you anything.
I am so tempted to say, you're right, we dont…..
Send them a mouse.
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One of our overnight emails ….
Customer message: i just wrote out a lengthy question and It just vanished can someone contact me or just flat out say we don't give a shit about selling you anything.
I am so tempted to say, you're right, we dont…..
So what was your reply? Was it as professional as all your email replies? Did you apologize? Excuse me, I mean apologiSe?
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I assigned the ticket to Paula. I knew I would let my natural inclination get the better of me…
Her response.....
We're really sorry your text disappeared, I presume from your unhappy tone that this was a glitch on our webform, and if so we are very sorry - we weren't aware of a problem but for sure will look into it.
We're a small team based in the UK, so whilst our response is not 24/7 and our US customers may often have to wait a while till we come online, we do try to respond to customer queries and concerns as quickly and efficiently as possible.
If you can let us your question (and I'm sorry if this means writing it out again) then we'll get back to you as quickly as we can. Or - I think from your 412 telephone area code that you are in Pennsylvania - we can call a bit later (ideally let us know what time would be best, we are I think 5 hours ahead of you).
With best wishes
Paula -
Man you guys are pro’s. I like the acknowledgment of his “tone.” Be interesting to see if he responds at all. I bet not due to the fact that he’s a peckerhead. And he’s gotta be embarrassed by his email especially because of Paula’s rational, polite and courteous reply.
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I think it was handled rather elegantly…otherwise it would have been "What the duck do you want?"
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So yesterday the mouse/rat managed to trip 2 small snap traps without getting caught and then ate the bait off of them (I know, pretty gangsta move) - so we bought 4 big ass Rat Snap traps. Over night it ate the peanut butter off two of them…this time without even setting them off (even more gangsta).
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This is where you find out that it’s actually just your younger brother fucking with you…..
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Ironically @formulapfaff is coming to visit this weekend. He’s picking up a 1990 JDM Toyota Celsior in VA and road tripping it back to Tejas.
Maybe I’ll make him take the care apart for me [emoji2]
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This is where you find out that it’s actually just your younger brother fucking with you…..
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This rodent is way more cunning than I could ever hope to be…
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So yesterday the mouse/rat managed to trip 2 small snap traps without getting caught and then ate the bait off of them (I know, pretty gangsta move) - so we bought 4 big ass Rat Snap traps. Over night it ate the peanut butter off two of them…this time without even setting them off (even more gangsta).
In an effort to weed out the idea that it came though my air filter (pretty common place for mice to hang out), we opened them up
And they looked good as new (well, 20 years old, lol).We have now bought industrial sized sticky traps and surrounded the hole that we think it’s going in in the backseat.
I am convinced this is the smartest mouse in the entire world.
I did order some new traps that the exterminator (yes, I did call a professional) told me to buy, so they should be here tomorrow. If this isn’t taken care of by this weekend, I’m probably going to straight up lose it.
On a positive note, I’ve been using uber and bumming rides from my employees for the last 2 days and I feel very metropolitan haha [emoji23]
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Have you tried the 5 gallon bucket trap less than half full of water, my lady and I were in our office just hanging out and we heard little mouse crying under the floor, mind you we hired a few months ago an exterminator that put this traps outside the house, my lady calls the exterminator to fire him as I'm looking on line the best way to get rid of them, I put poison, small bait traps and them i made a bucket trap, next day I had two in the glue trap, two on the bait traps and 15 in the bucket , goddamn invasion… now is been months without mice , bucket trap the winer, is something liked this;(if you are sensitive do not watch)
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It’s worth a shot!!
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20 bucks says @Appfaff goes to check the bucket the next morning and all the water is gone and there's a pile of mouse turds at the bottom.
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That’s very likely, sadly.
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